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Since Outlook had already been uninstalled, MM Sync could not find anything and deleted my contacts and calendar in the cloud.

That's exactly what it is supposed to do. When you uninstalled Outlook, you deleted all the contacts and calendar in it. When MobileMe compared the cloud with your computer, it synced them correctly. MobileMe can't know that it is supposed to ignore a deletion and not sync it.

The same thing would have happened if you were using something like ChronoSync between two computers.

If you want to delete the local copy of the information without affecting the cloud, turn off sync for that information before you delete it.
 
I think the whole thing was jinxed the moment they decided on the name Mobile Me. :rolleyes:
 
Ugh. MM is still way buggy for me and a few other users I know - which in my little world, is a lot.

Just today, I (again - has happened several times since that cursed 2.0 went live) lost all my Contacts on my original iPhone.
iPhone OS = most up to date.
Mac OS = most up to date.
iTunes = most up to date.
Been with .mac since the free days.
This has all been so uncharacteristically unacceptable.

Maybe I am an anomaly, but I have had a very smooth relationship with Apple for 20 years. These past 2 months have been brutal. And sure, this might highlight how well Apple has done thus far. But it also might highlight how they're slipping. It's hard to know from my limited vantage point. But what I do know is that it's all been just so unApple. Wonder if there is something bigger happening up in Cupertino than I/we realize?

I had planned on passing my wife my original iPhone and upgrading to an iPhone 3G. But I can hardly imagine telling her "OK, now if this happens, delete this account and reenter all your info, or press the Power & Home buttons at the same time, or..." Too much for her. Which is a shame. Prior to 2.0, this device was so solid, so smooth, so responsive, so easy. Since then; sluggish, hangs, crashes, Restores, Resets, etc.
I have felt like a struggling IT manager constantly trying to keep the ship, simply, afloat.

Surely I can't be alone. Wonder how many other long-time Apple users are feeling this same uneasiness?

Just... so... odd...



Help?

I am a switcher since April, my only complaint is with MobileMe. But like you said - I wonder....

when I was in the Apple store buying my wife a mini - the associate could not believe that I chose iWork over the buggyness of Office 2008. Then he tried to sell us a Mobile Me. I told him that I already had it, my wife would have no use for it, and I was not paying another $100 a year on top of my $100 already (after my trial expires) given the problems it has.

The associate looked at me and said "What Problems?" I began to explain, and thats when he interupted me said "Well, I have been working too many hours since the iphone dropped to even try Mobile Me, I guess your issues are with your system as no one ever brough this to my attention"

I went over to another rep, and asked what was up with the guy I was just talking to (since he overheard the conversation). the 2nd guy told me "tell ya the truth, we know less here about the going ons at Apple than you think. they keep us in the dock and we only get to see the new product when it is shipped, then we have a 1 day crash training course to get up to speed on it. Most of the people you see giving demo's and personalized shopping experiences have either been here a while, or where specially trained in the products to demo it." He said if he did not spend hours on blogs outside of work, he would not know as much either - Apple is very secrative even to its store employees..

So - given MS ups and downs and this Mobile ME issue; what's instore for us???
 
I think the whole thing was jinxed the moment they decided on the name Mobile Me. :rolleyes:
Not really, Dot Mac has been flawed since back when they introduced BackUp.app. It never worked. Much of Apple's online offering over the years hasn't worked. Had MobileMe really taken off and delivered on feature promises and stability, I was ready to give Apple kudos. But as someone who stared long ago with iTools and bought in to Dot Mac the first couple of years....they really haven't done much to improve it. How's that iDisk working out? Still slow as molasses. I used to use Transmit with iDisk because it as much more stable, speedier and gave accurate completion times. I see nothing with this launch that has changed my opinion of the service. The demo was fantastic when Steve gave it. Now if they can just deliver that, I would be impressed.
 
Surely I can't be alone. Wonder how many other long-time Apple users are feeling this same uneasiness?

No, I'm with you. I've felt vague unease since the buildup to the first iPhone... what I will say, however, is that Apple has gone through HUGE changes, what with the Intel switch, etc... my guess is that they're revamping huge pieces of the business and it's (somewhat) rough right now, but all for a better tomorrow. (Sheesh... that sounds corny.) Speaking of the Intel switch, since it went pretty smoothly for Apple, maybe they thought they could make all transitions as smooth?

Just a thought.
 
That's exactly what it is supposed to do. When you uninstalled Outlook, you deleted all the contacts and calendar in it. When MobileMe compared the cloud with your computer, it synced them correctly. MobileMe can't know that it is supposed to ignore a deletion and not sync it.

The same thing would have happened if you were using something like ChronoSync between two computers.

If you want to delete the local copy of the information without affecting the cloud, turn off sync for that information before you delete it.

Actually, I would have thought it to error since it could not find the data for it to sync (ie outlook gone - the app it grabs the information from does not exist anymore), rather than it deleting. the google sync errored and did not destroy my google calendar.

Either MM needed to error (like the Google one did) - or Apple needs to put in (like when MM cloud updates your computer) that xx% of data on the cloud is going to change (and like when it updates your computer - show you the number of adds, deletions, etc that will take place on the cloud), and give you the <cancel> <continue> buttons like you get when it overwrites data on your computer...... This way I could have easily said "oh crap, cancel".

It may have done what its supposed to -but this is a design bug. Why if it can tell me that my computer is going to be effected and give me a choice, it can't do the same for the cloud?

This really negates the possibility of trying to have multiple computers or even phones stay synced. Ya never know which one will screw ya - because it was not the latest one used..

So if you are not going to use a computer for a while....

1. Turn off the sync or set it to manual before shutting down.
2. Turn on your computer, fire up mobile me.
3. Manually sync from the cloud to that computer
4. Work on your computer
5. Manually sync your changes to the cloud
6. repeat steps 1-5 for the next computer you are using

I would have to do this every time I switch between computers just to be sure I did not accidently overwrite something.

So the point it - be very careful if you are not manually syncing.

Like I said - MM needs to work like Google. Or better yet like exchange where you are actually working from the server and not a local copy. With MS exchange, as long as I am logged in - I get what I need. then when I log off and log back in on another computer - I have what I need right in front of me. No sync'ing.
 
Not really, Dot Mac has been flawed since back when they introduced BackUp.app. It never worked. Much of Apple's online offering over the years hasn't worked. Had MobileMe really taken off and delivered on feature promises and stability, I was ready to give Apple kudos. But as someone who stared long ago with iTools and bought in to Dot Mac the first couple of years....they really haven't done much to improve it. How's that iDisk working out? Still slow as molasses. I used to use Transmit with iDisk because it as much more stable, speedier and gave accurate completion times. I see nothing with this launch that has changed my opinion of the service. The demo was fantastic when Steve gave it. Now if they can just deliver that, I would be impressed.

I agree 100%.

Why is idisk so slow after all these years? Can't Apple even produce a decent file serving network over the internet?

My idisk is tragically slow. I don't even use it for files larger than 20 MB and that defeats the whole purpose.

I also use transmit as it is the only reliable way to get files to the idisk.
 
Actually, I would have thought it to error since it could not find the data for it to sync (ie outlook gone - the app it grabs the information from does not exist anymore), rather than it deleting. the google sync errored and did not destroy my google calendar.



I think all of these systems need better reporting as to what they are actually going to do.

I know that Apple and others want to fully automate the system but they need to pop up some sort of response prompt that gives you information as to what is going to happen regarding the sync.

Then if you have worries you can check the information about to be synced and approve it or cancel it. There should be a list of changes that you can navigate and see as little or as much detail as you desire.

If you are comfortable with the system having full control you can turn off all prompts.

I think this approach would be far more comfortable for the user.
 
I also use transmit as it is the only reliable way to get files to the idisk.
I didn't think I was alone. Thanks digitalbiker! I gave up on Apple's online offerings long ago. For just a bit less than the $99 a year they offer for MobileMe service, I have 1TB of webpsace, my own domain (actually multiple domains), reliable - fast FTP, unlimited email accounts, what seems to be 100% uptime and none of the issues that MobileMe has been experiencing. Oh, and I actually get emails from the company if something goes wrong - which as far as I know has happened only once. I've had them for about 4 years now.

http://www.globat.com
 
Sorry, wrong answer...

Apparently when I recently posted a thread on Apples Discussion forum regarding the .Mac to MobilMe transition and referenced Walt Mossberg's thread about "Apple's MobileMe is Far Too Flawed to be Reliable", Apple chose to remove my post and referenced the "Terms of Use" agreement with the reason that "it contained the following: * Off-topic or non-technical posts".

======================
Topic title:
Read and watch Walt Mossberg's views on MobileMe before you decide

Body verbatim:
This is a very well written article and VOD from the highly respected techno-journalist Walt Mossberg. I agree that in concept, this is a fantastic service but in execution, its very flawed unfortunately.

http://ptech.allthingsd.com/20080723/apples-mobileme-is-far-too-flawed-to-be-reliable/
======================

Okay, I'll be the first to suck it up and take my licks when I screw up but I'm having a hard time with this one. Out of nearly 5 years of posting many posts to this forum, this is the first time I've ever been rebuked for trying to be helpful. I wish I had seen this article when it first came out several weeks ago but I missed it and really wish someone had referenced it here when I began to have difficulty with MobileMe.

I'm sorry but I feel like I was just censored for posting a helpful (albeit critical) review from a well-known and respected author of technical journalistic reviews, Walt Mossberg.

Was I wrong :eek:? I started to reply to the note asking for clarification but they don't accept replies.

Thoughts?
 
MacRumors said:
... According to Apple's MobileMe status history, there have been approximately 13.5 hours of various downtime over the past two weeks (336 hours); that is, MobileMe has a 96% overall uptime over the past two weeks....
And if you actually *believe* those numbers are true, you don't know anything at all about MobileMe, it's .Mac predecessor or Apple in general.

Seriously, who is going to gauge a companies performance on performance numbers provided by the company itself, and why would that be anything like a useful exercise?

For years .Mac had outages and downtimes that were not recorded, MobileMe has already done this several times also. These numbers are complete PR and have nothing to do with a decent analysis of the system, so why bother?
 
And if you actually *believe* those numbers are true, you don't know anything at all about MobileMe, it's .Mac predecessor or Apple in general.

Seriously, who is going to gauge a companies performance on performance numbers provided by the company itself, and why would that be anything like a useful exercise?

For years .Mac had outages and downtimes that were not recorded, MobileMe has already done this several times also. These numbers are complete PR and have nothing to do with a decent analysis of the system, so why bother?
You said it Virgil!
 
I didn't think I was alone. Thanks digitalbiker! I gave up on Apple's online offerings long ago. For just a bit less than the $99 a year they offer for MobileMe service, I have 1TB of webpsace, my own domain (actually multiple domains), reliable - fast FTP, unlimited email accounts, what seems to be 100% uptime and none of the issues that MobileMe has been experiencing. Oh, and I actually get emails from the company if something goes wrong - which as far as I know has happened only once. I've had them for about 4 years now.

http://www.globat.com


Cool - some one on another post also mentioned lunarpages.com. But globat for 1tb of space and 1 tb bandwidth is pretty cool.....

Do you have any information on how globat is with iweb created pages. I used to use Front Page before it was discontinued.

No, I am not a novice - however considering what I want my website for, I want to focus more on content than with all the programming that must go on behind the scenes. I am not a fan of DreamWeaver and iWeb gave me what I lost when MS Front Page went away. the new MS Web Essentials costs alot and it stripped down in functionaility.

take a look at:

HTTP://WEB.ME.COM/SHERVIEUX

and let me know if globat can handle that? I am still in my trial period with mobile me, my MM usage is not mission critical, but annoyances turn me off. Right now the only advantage I see is contact sync'ing and webhosting. the rest I can get with Google.
 
One positive experience

Well - I am not a heavy MM user. Most of my email comes through another source.

I have noticed, however, so improvement on the MM service regarding push email. The other day I sent out an email to a bad address using Apple OSX's Mail program. The pushed "Unable to Deliver" msg came back so fast, it felt it was there before the original was sent. I mean, the "Sent" swoosh sound ended and the :New Mail: bong sounded without a pause.

For what it is worth.
 
Well - I am not a heavy MM user. Most of my email comes through another source.

I have noticed, however, so improvement on the MM service regarding push email. The other day I sent out an email to a bad address using Apple OSX's Mail program. The pushed "Unable to Deliver" msg came back so fast, it felt it was there before the original was sent. I mean, the "Sent" swoosh sound ended and the :New Mail: bong sounded without a pause.

For what it is worth.

Mail and web hosting has never really been a problem for me. my problem is sync'ing (contacts and calendar) and a slow web interface.

yes, it seems like improvements are being made, but my sync issues are my biggest drawback. and the web interface - for whatever reason is slow on my work computer. hit that dang infinate load again (firefox v 2.0.0.16 on Windows). FWIW - never had a problem using firefox on my now dead dell, and never had a problem with safari. Must be a problem with this dell.

Maybe I'll just give up using the web interface on a non-mac and only use mm on one computer. I mean safari is snappier (sorry could not resist:p).
 
Do you have any information on how globat is with iweb created pages. I used to use Front Page before it was discontinued.
As long as you can FTP it, it should work with Globat. I didn't think iWeb worked with anything but MobileMe(.Mac). Looks like you can FTP with iWeb with this....

Easy iWeb Publisher

I use Rapidweaver. It's been around long before iWeb and I think it's much more powerful. Works with FTP or Dot Mac. Have a look. It's worth every penny.

Rapidweaver

Many, many more themes and plug-ins to choose from by RealMacSoftware and third parties.
 
EXCHANGE FOR THE REST OF US

lol ... I knew Apple wouldn't be able to pull it off. They probably won't get all their promised features when they demoed it out for at least a year. (Push between computer and mobile me, vice versa).

When it comes to the enterprise market, when someone brings up Apple, they laugh you out the door.

Apple has never made a push into the enterprise market on their own, they are using ActiveSync, developed by Microsoft for a reason.

Apple should stick with what it does best, consumers.
 
MobileMe sync'ing issues forced me to look for an alternate solution. Cancelled my MM account and switched to Funambol and it works like a charm.
 
MobileMe sync'ing issues forced me to look for an alternate solution. Cancelled my MM account and switched to Funambol and it works like a charm.

Never heard of Funambol.... but using Google/gmail, GoogleSync, and Busymac for my needs (email, calendar). Looking at other web-hosting options. need to find a good working Google Contact Sync that works with mac's address book.

I am sad, but MM did look good and would give me what I need, but I am getting close (about 50 or so days) until my trial is over.... May be cancelling my MM also.
 
96% Not Enough

96% for a paid service is ridiculous. The management who created and deployed MobileMe were a bunch of bone heads that obviously had no high-availability application experience.
 
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