MobileMe is Pathetic
This post (cut and pasted from the Apple support board) seems to sum things up...
As a Windows XP user who has been keeping an open mind to Apple, I've been spending a lot of time in my local Apple store learning more about Apple products. I made the first step into "Apple land" by getting an iPhone 3G, but my MobileMe experience has halted my Apple migration in its tracks. I see the increadibly bad job Apple has done in creating a service like MobileMe that costs $99 per year and except for the push/sync to the iPhone, has only a fraction of the services you get from FREE email providers like Google, Yahoo, and Microsoft's hotmail.
In spending time with Apple store employees and listening to their "Apple culture speak", I'm starting to think that Apple may be totally focused on creating products that in some ways are actually overly simple. When I speak with multiple Apple store employees, they tell me how thrilled they are with MobileMe and can't understand why I would want the features so many people on this board are demanding. It's as if these people think I'm a nut and that I can't just get with the Apple culture of "trust all things in Apple". True, Apple has some very cool products on the Macintosh.
With the iPhone 3G and MobileMe, Apple seems to be trying to stick its toe into the water of the "business user", yes there're certainly many business that successfully use Apple products. But Apple has a miniscule slice of the business market share, so there must be a reason why they have not been more successful against Microsoft. Could it be this preoccupation with over simplification?
Anyway, maybe we will never see what I (and a lot of other people) consider to be basic features of a hosted email service such as server side filtering, use of your own domain, the ability to change your outbound email address, etc., etc. Just mess around with gmail, Yahoo mail, and hotmail if you want to sample a smorgasbord of cool/mature features. Maybe Apple wants to keep MobileMe so simple that the far less sophisticated users will be happy and not mess something up. I think for the vast majority (e.g., the rest of us) MobileMe is seriously lacking in not just reliability (that's a whole discussion in itself) but a long list of core features already being offered by the major FREE email providers.