Hmm coworkers told me AT&T sent them a phone in one week.
I walked out of Apple 5th Avenue a week ago with black AT&T 4s in 10 minutes, no reservation, no line to wait on. I found the floor manager and politely asked about the phone. She led me to the no reservation line and I quietly said I have to get to work (true), I will be glad to come back another day though. Next thing I know she led me to a sales agent who got the phone from
the cashiers in the front and I was out the door in 10 minutes.
The best service I ever received in this store.