Except: posting a tweet about a bug is not "reporting a bug". Large monolithic software companies have a process for this and just posting it on the web isn't going to notify the proper teams that there's a problem found. Understandably there should be a way for the average user to report a bug but then Apple would be beset with a tidal wave of non-bugs that are probably "works as designed". In this case, it is a problem. The length of time it is taking makes me wonder if they found evidence of someone internally doing some nefarious programming for a three letter entity.