In my area the post office is very, very poorly managed. Often I'll go in before work(the peak time for our local post office) and there will be one person at the counter helping customers. I feel sorry for the person who is working at the counter, because by the time a customer gets there they have waited in line 30 minutes--and this is not during the holiday season mind you but the middle of summer.
I realize that the wait isn't that counter person's fault and so I try to treat that person well despite being angry at the institution -- but its hard when I see post office workers in the back laughing and goofing off. That's why people have bad impressions of unions these days. It used to be that unions protected hard working people who were being exploited and underpaid. Now, the uions act like the mafia in many respects and have no concern at all for providing quality service. In my dealings with post office workers I've had extremely cold abrasive treatment from them despite starting the transaction off on a friendly tone.
Amen I couldn't agree more. You right comparing the union to a form of mafia thats basically how it goes,If I were to join the union it would cost $75.00 per month.