Anyone else get really crappy customer service with Orange?
I've ordered a SIM-only plan for my mums new iPhone but nearly a week later the SIM hasn't shown up. What's really funny is that they told me that I would need to return this SIM, cancel my plan, and RE-ORDER it because a regular SIM was sent out instead of a micro-SIM
I tried to confirm that they would send out a micro-SIM an hour after ordering but couldn't get through on the phone (I got looped several times and was disconnected every time I nearly got through to a real human being to talk to). I gave up in the end and sent an email with a couple of other questions too, but the only bothered replying to the micro-SIM query.
Honestly, I've gotten better service with Tesco Mobile these past few years...