Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

What model are you getting?


  • Total voters
    872
  • Poll closed .
Everyone chill out with the payment thing.

Basically when the orders go live the Apple store goes into a limited mode. You can’t see your previous orders or make changes to orders. I assume this is to make the store more reliable for the spike in demand.

However this year the orders have been changing to preparing for shipment far earlier - which means your card gets charged. Days pass before this happens on normal years. Cards getting charged = cards getting declined.

However, they are charging cards before the store is back to full functionality.

So wait for the store to come fully live and then it will say you need to update payment info and you can do that without calling.

The plus side of this system is that it means you can get your payment declined but still have your place in line, so long as you get it sorted in a day or so.

Which is why we like Apple.
The store is back.

One of my orders had the payment issue. One click to retry payment - done. No delay to delivery. No waiting on hold for hours.
 
IMG_5854.jpg


Preparing to ship :) :) :)
 
Mine also preparing for ship for the 13th, even with the payment decline and a call to apple.
3DA030A3-0F13-4F53-B838-8699452ABC24.jpeg
 
Mine has just gone to preparing to ship now too. I guess I can give up on the hold although I can't deny rather liking the Apple hold music!
 
Everyone chill out with the payment thing.

Basically when the orders go live the Apple store goes into a limited mode. You can’t see your previous orders or make changes to orders. I assume this is to make the store more reliable for the spike in demand.

However this year the orders have been changing to preparing for shipment far earlier - which means your card gets charged. Days pass before this happens on normal years. Cards getting charged = cards getting declined.

However, they are charging cards before the store is back to full functionality.

So wait for the store to come fully live and then it will say you need to update payment info and you can do that without calling.

The plus side of this system is that it means you can get your payment declined but still have your place in line, so long as you get it sorted in a day or so.

Which is why we like Apple.
Yer man is correct. Store back up, I just used a different card.

Have to say that was badly managed - unusual for apple. It was 2 hours on hold I'll never get back (which I never got answered, properly)

Ah well just time for a pint.

Oh crap I'm in the UK and we're on lockdown

Takeaway it is then...

Cheers
Tim
 
Ugh. I hope it doesn’t take too much longer for you.

finally an update to my order. It’s now processing. However I won’t receive it until the 18th November. Everything was confirmed by 13:17pm on my end, 17 minutes has meant an extra 5 days delivery time, is that right? Did they sell that quickly?! At least I’m processing...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.