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If I were you I'd be phoning them and kicking up a right stink. Totally unacceptable IMHO.

I will be doing. It seems like they've totally forgot about my order... They've haven't even taken any money, It doesn't appear on the UPS site, It's being thrown back and forth from processing to preparing and 3 weeks later I'm no nearer now of finding out when I'll actually get my phone.

For a phone that's cost £549. This service has by far been the worst I have ever witnessed.
 
Do you know if building penetration will get any better with the new 4G frequencies?
I tried out a PAYG sim and whilst it was really fast when I could get a signal, I was unable to get much of a signal inside buildings.

Theoretically the networks with 800 MHz frequency should see the best penetration and rural coverage ability but it also depends on local geography, topography, building construction and mast siting.

Are you being serious! Ordered 21st, had one of the worst order services and still just have dispatched 'October'.

Did you order exactly the same model? In colour and capacity? Otherwise the fact that a later order of a different model has processed quicker has no real relevance.
 
I will be doing. It seems like they've totally forgot about my order... They've haven't even taken any money, It doesn't appear on the UPS site, It's being thrown back and forth from processing to preparing and 3 weeks later I'm no nearer now of finding out when I'll actually get my phone.

For a phone that's cost £549. This service has by far been the worst I have ever witnessed.

Thats the weird thing. They have put a hold on my CC for the funds, so it's not showing as spent, but it has come off of my CC limit. Meaning I cant use those funds. Meaning I've effectively paid for it. WTF Apple?!
 
Did you order exactly the same model? In colour and capacity? Otherwise the fact that a later order of a different model has processed quicker has no real relevance.

I think Apple's policy of 'First come, First served' comes in to play here, rather than different models. I was assured that orders we're being processed on that basis and so far they haven't.
 
I think Apple's policy of 'First come, First served' comes in to play here, rather than different models. I was assured that orders we're being processed on that basis and so far they haven't.

:confused: they aren't going to sit on a huge pile of Silver 16GB phones just because they guy who ordered a 64GB Gold first hasn't got his order yet.

First come first serve, but for the same product, and each colour and capacity is effectively a different product.
 
:confused: they aren't going to sit on a huge pile of Silver 16GB phones just because they guy who ordered a 64GB Gold first hasn't got his order yet.

First come first serve, but for the same product, and each colour and capacity is effectively a different product.

That is fair enough. Just extremely vexed right now.
 

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Change 4 times, wow, from what to what? Processing to dispatch you mean? That's ridiculous if so, have you phoned Apple and asks?

The gold I totally agree was too bling bling, I agree 100%, but then I seen it in the flesh in Apple store, and it's a lot different in real life, lot more under stated, and the front touchID looks great in the gold. Have you seen one in hand?


many people just like us-tired of waitning and having their status changed over again.. http://https://discussions.apple.com/message/23352656?tstart=0#23352656?tstart=0

i also found their(apple store.uk) e-mail adress on another page " contactus.uk@euro.apple.com "
 
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Or actually here, with the order date.

BTW they stole my money the very moment I ordered, even though I had the Processing Items going on since then.
 

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I ordered my 16gb Silver 5S on 3rd October....needless to say ive joined your lengthy queue...

still has nt stopped me from checking 10 times a day.

I fear the worst, but hope for the best:p
 
I think Apple's policy of 'First come, First served' comes in to play here, rather than different models. I was assured that orders we're being processed on that basis and so far they haven't.

:confused: they aren't going to sit on a huge pile of Silver 16GB phones just because they guy who ordered a 64GB Gold first hasn't got his order yet.

First come first serve, but for the same product, and each colour and capacity is effectively a different product.

Exactly right, it would make no sense for Apple to have one giant "first come first served" list when colours and capacities come off the line at different times and in different quantities (or even in a completely different factory).

The only try comparison would be with other people who have ordered exactly the same item, not a different colour or capacity.
 
Finally had an update as to when to expect my order. I ordered the black one after getting a Gold on launch day, the gold just felt too similar to the white iPhone 5 I had last year, rocking a really badly battered black 16GB iPhone 5 atm, so can't wait for my 5S to arrive so I can have all my music back and the beautiful new space grey colour :)

2it4djp.jpg
 
Just changed literally 2mins ago to the same as yours Shipping 18 - Del 25th
 

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Apple store Bath has gold 32gb in stock today. Assistant says no one has asked today for them!
 
I too made the move to Three's One Plan, in my case from Vodafone, saving 50p per month and gaining 1400 minutes and all the data I can eat!

Data chugs a bit when the city centre's crowded, but it's a massive improvement over Vodafone, who regularly showed 5 bars with zero data being received.

Three also provided a femtocell, their Home Signal box, free of charge (Vodafone will sell you a Suresignal) because the inside of my flat is an all-network black spot.

Yep, I looked at all the carriers. GiffGaff (aka. O2) were the only one to come close price-wise, but I'm unsure about their performance. There must be a reason O2 is offering a cheaper brand...

I'm on O2 legacy tariff and looking to go to Three on the same deal as you. I've been trying Three on a PAYG sim and had no problems. I travel a lot of the train and O2's signal would cut out or reconnect without 3G whereas Three would occasionally lose signal but reconnect quickly (of course to 3G as well). My only concerns with Three is that several people have said Three struggles with signals inside some of London's buildings and I've yet to test this myself as I have been working in the Midlands recently.

I bought the iPhone 5S from Carphone Warehouse and I put my O2 sim card in first so it locked to O2. The O2 website says they will unlock it but they are refusing (even with a charge). Frustrating as I would've put my Three sim in first if I had known. I wanted to try O2's 4G but it's a 12 month minimum plus they've p!ssed me off now so will now look to move networks.

It's my understanding that it is against the law for them to keep you locked you in if the phone has been paid for in full. Which it has.

I work in London. I'm getting 24mbit/s in an office in Shoreditch right now.

Do you know if building penetration will get any better with the new 4G frequencies?
I tried out a PAYG sim and whilst it was really fast when I could get a signal, I was unable to get much of a signal inside buildings.

See above. I'd imagine things will only improve.

Three will often give you a weaker signal but you still get better speeds than any other network.

Signal strength is meaningless, performance is what matters.

This is something I too have noticed. I get fewer bars than I did on O2 at home – not in London as it's generally full on all networks – but I still get 4x faster data connection than on O2. Strange.
 
Exactly right, it would make no sense for Apple to have one giant "first come first served" list when colours and capacities come off the line at different times and in different quantities (or even in a completely different factory).

The only try comparison would be with other people who have ordered exactly the same item, not a different colour or capacity.

It is interesting, however as someone on here posted earlier, they've ordered a 16GB Space Grey on 1st October and actually have a delivery date... Whereas I don't.
 
This is what I get from Vodafone, and this was done where I live in Enfield, suburb of London.

I wonder what I would get in the city.:eek:

vGIWTvh.jpg
 
I've just got the:

Processing Items Dispatched: by October 18
Delivery: 25 Oct, 2013 by Standard Shipping


too bad I'll be on the road between Oct 20th and Nov 7th, which means no iPhone 5s (silver, 64gb) until at least Nov 8th bummer :-/
 
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