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UK order updated today 21st to SHIPPED!!
- Thread starter Rapid12
- Start date
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Update to my last post, called UPS and I actually spoke to a 'normal' person (ie he actually had a personality!), he told me that deliveries in NI are until 7pm tonight and that they have had an unbelievable amount of calls today about iPad deliveries... So I thought that I should wish him good luck!
As I was typing this, another white van came up my street, but performed some kind of magical disappearing act
oh well!
As I was typing this, another white van came up my street, but performed some kind of magical disappearing act
oh well!What number did you use to get through to TNT? 0800 100 600 isn't working for me (no answer)
Update to my last post, called UPS and I actually spoke to a 'normal' person (ie he actually had a personality!), he told me that deliveries in NI are until 7pm tonight and that they have had an unbelievable amount of calls today about iPad deliveries... So I thought that I should wish him good luck!
As I was typing this, another white van came up my street, but performed some kind of magical disappearing act
well if their tracking system didnt suck so bad then their call centre staff wouldnt be suffering from concerned customers. I would at least like to have known am or pm del which isnt beyond the realm of possibility using todays technology
Sorry for the delay...
Missed our delivery yesterday (was at work) but picked up from UPS depot in Tamworth at 08:00 this morning...
NOT BEEN ABLE TO PUT IT DOWN SINCE!!!
More excited than Steve Ballmer at a developers conference!!
Its genuinely is a magical bit of kit and, for those still waiting, it's DEFINITELY worth it!
Missed our delivery yesterday (was at work) but picked up from UPS depot in Tamworth at 08:00 this morning...
NOT BEEN ABLE TO PUT IT DOWN SINCE!!!
More excited than Steve Ballmer at a developers conference!!
Its genuinely is a magical bit of kit and, for those still waiting, it's DEFINITELY worth it!
Got bored with communications with TNT - their 0800 number is down - so I went and collected from Rotherham depot. Now proud owner of 32GB WiFi iPad (and camera connection kit). Gotta feel for those of you not yet got yours, but please also try and understand the hassles of getting through to TNT are not the receptionists fault at their depots. The one in Rotherham hardly had any time to put the phone down between calls, but she was managing to smile through it all. My advice is if you still haven't got yours, try ringing and arrange to pick it up unless it's out for delivery - if so hold tight and if it doesn't arrive go pick it up once it return to the depot. Obviously this is easy being a car driver and not too far from Sheffield to Rotherham.
I agree. Got annoyed with TNT a bit yesterday but they were doing their very best to cope last night with all hands to the pump and staying professional and friendly. The directors who did this deal with Apple and put the frontline teams under so much pressure should reflect on their planning approach which was clearly inadequate.
TNT Apple iPad deliveries
We know youre excited to receive your new iPad! Were excited too! We want to let everyone know whats going on today as best we can. By noon today, Friday 28th May 2010, weve successfully delivered 80% of the iPads received by Apple.
Delivery times
We worked late into the night yesterday to deliver some of your iPads and will do the same tonight. We wont be able to answer any specific questions about where your package is on the road, but we can let you know if its out for delivery via our tracking page at http://cgi.tnt.co.uk/trackntrace/trackntrace.asp. In many cases, well attempt to deliver later in the day so that we dont miss anyone who might not be home, so please bear with us.
If we do miss anyone, youll be left details for how to contact us for re-delivery.
Tracking Statuses
If youre visiting the tracking page and it says:
Query - please call our Customer Care line on 0800 100 600. Were receiving a very high volume of calls, so do keep trying.
Out for delivery - you package is due to be delivered as soon as possible. We can't give you an exact time but our drivers will be doing everything they can to get your iPads to you.
TNT Customer Care Line 0800 100 600
As always, we promise to do our best to answer your enquiries. Unfortunately we cant guarantee that we will be able to provide specific package location responses.
In the meantime, we hope you have a very happy iPad day! We may not be able to respond to every comment, but we'll let you know of any important announcements.
We know youre excited to receive your new iPad! Were excited too! We want to let everyone know whats going on today as best we can. By noon today, Friday 28th May 2010, weve successfully delivered 80% of the iPads received by Apple.
Delivery times
We worked late into the night yesterday to deliver some of your iPads and will do the same tonight. We wont be able to answer any specific questions about where your package is on the road, but we can let you know if its out for delivery via our tracking page at http://cgi.tnt.co.uk/trackntrace/trackntrace.asp. In many cases, well attempt to deliver later in the day so that we dont miss anyone who might not be home, so please bear with us.
If we do miss anyone, youll be left details for how to contact us for re-delivery.
Tracking Statuses
If youre visiting the tracking page and it says:
Query - please call our Customer Care line on 0800 100 600. Were receiving a very high volume of calls, so do keep trying.
Out for delivery - you package is due to be delivered as soon as possible. We can't give you an exact time but our drivers will be doing everything they can to get your iPads to you.
TNT Customer Care Line 0800 100 600
As always, we promise to do our best to answer your enquiries. Unfortunately we cant guarantee that we will be able to provide specific package location responses.
In the meantime, we hope you have a very happy iPad day! We may not be able to respond to every comment, but we'll let you know of any important announcements.
That post from TNT is awesome, thanks I rang the Stanstead depot directly having not been able to get onto the customer care line, he told me that deliveries are slow because of an influx of apples, must be GRanny Smith season
I have just got mine now though! Driver told me that the Stanstead Depot was only expecting about 200 iPads, instead they have 5000 to deliver.
I rang the Stanstead depot directly having not been able to get onto the customer care line, he told me that deliveries are slow because of an influx of apples, must be GRanny Smith season I have just got mine now though! Driver told me that the Stanstead Depot was only expecting about 200 iPads, instead they have 5000 to deliver.
Kudos for coming on here to say that! You got mine to me 8am yesterday, which was excellent! Nice to see some companies still do go the extra mile for their customers.
10/10 for finding the thread and posting a comment - hope that this launch isn't too hectic for you guys! Almost certainly you'll get some respect points for letting people know! Enjoy a nice cold drink when the day is over!
I think TNT and UPS have done a sterling job...
I reckon that Apple completely miss judged demand in the UK - It is clear that they had a stock pile in the UK, but then had to bring in another shipment from China, and then had to push the shipping date back for anyone not ordering day 1.
I think this is why they used two courier companies and started releasing them a day early. They've shifted a LOT of iPads.
I think the numbers when released will be quite staggering...
I reckon that Apple completely miss judged demand in the UK - It is clear that they had a stock pile in the UK, but then had to bring in another shipment from China, and then had to push the shipping date back for anyone not ordering day 1.
I think this is why they used two courier companies and started releasing them a day early. They've shifted a LOT of iPads.
I think the numbers when released will be quite staggering...
That post from TNT is awesome, thanks
Kudos for coming on here to say that! You got mine to me 8am yesterday, which was excellent! Nice to see some companies still do go the extra mile for their customers.
+1 to all of the above
TNT delivered mine yesterday lunch-time.
Hope those still iPadless people on here are soon holding theirs in their hands (hmm, sounds a bit risqué, but no innuendo intended
)woohoo!!! My 32 gig WiFi + 3G just arrived!
Getting my content on it now.
Can't wait to stay playing around with it
Getting my content on it now.
Can't wait to stay playing around with it