I would switch to something else were it available for a reasonable price. I mean, Sprint DSL is availble in my area, but that would mean I'd also have to buy a phone line (which I don't have right now...all I need is my cell phone). Besides, I'd be paying more money for less speed. I pay $40-something for Comcast, and I think I get a 3mbps download. Basic-rate DSL is 512kbps for $40, and if you want the 1.5mbps service, it's over $50 a month. I already have cable TV w/ Comcast, so it's the logical choice.
For the year I've been in my new place, this is the first time that there's been a problem...but it was a *major* problem, twice in a period of not even a week! That's pretty unacceptable, for them to be down probably a combined 20 hours or more due to a nation-wide problem during the course of one week!!!
This also made me think back to a conversation I had a couple months ago, with a Comcast rep. I was talking to them regarding getting cable service in the new building that the school I work for is putting up, and the sales rep said to me, "oh you're going with the slow stuff" when I told him we were getting a T1 through Sprint. Might be slower, but our Sprint lines have never gone down for any exorbitant amount of time in the two years I've been working here!
