Unlocked iPhone 4 reads tmobile sim for 1 min then says no service/searching

[ALs2000]

I sold this iPhone 4 on ebay a few days ago. It was almost new. the iOS was 4.0.2 so I jailbroke and unlocked it before selling. The buyer is emailing me now that he put his sim card into the phone, the phone said t-mobile at the top, and then searching/no service. He said he tried rebooting the phone and still the same thing. I suggested maybe that the sim card was cut bad, so he went and had it done at a different store, and the problem is still the same.

Anyone have any idea what the problem might be? I would really appreciate it. Thanks.

 

[wordoflife]

Take it to your local Apple Store. You probably will need an active AT&T SIM card though

 

[ALs2000]

Take it to your local Apple Store. You probably will need an active AT&T SIM card though

I'm in california, the phone is in florida now. I can have him go to the apple store, but that would require deleting the jailbreak and locking the phone. If i had the phone on me I would do the tinyumbrella upgrade, but I don't have it.

I'm hoping there is an easier fix for this, or maybe that hes doing something wrong, if not I'll have to have him send the phone back to me. Really don't want to do that, but I don't want to screw him over either.

 

[r6girl]

Did you test it before you sent it to confirm that it was unlocked?

 

[Applejuiced]

You dont want to bring a JB and unlocked iphone to an Apple store thats for sure.
If you got SHSH's saved for 4.0.2 or prior firmware on cydia you can have the owner restore to anything but the latest 4.1 and then jailbreak and unlock again.

 

[ALs2000]

Did you test it before you sent it to confirm that it was unlocked?

Ultrasn0w was definatly installed, but I don't have a t-mobile micro sim to test it. I put in my at&t sim which was read fine...

 

[ALs2000]

You dont want to bring a JB and unlocked iphone to an Apple store thats for sure.
If you got SHSH's saved for 4.0.2 or prior firmware on cydia you can have the owner restore to anything but the latest 4.1 and then jailbreak and unlock again.

The guy barely knows how to download music from iTunes, I highly doubt he'll be able to do a custom restore or jailbreak. Lol.

 

[Applejuiced]

The guy barely knows how to download music from iTunes, I highly doubt he'll be able to do a custom restore or jailbreak. Lol.

Lol
I hear you, its not for everyone.
Did you tell him to turn off 3G so it doesnt give him any signal conflicts?
Have him reset the network settings and reboot a few more times.
Sometimes its tricky.

 

[tempusfugit]

my bet is that he updated to 4.1 being none the wiser.

 

[CFreymarc]

I sold this iPhone 4 on ebay a few days ago. It was almost new. the iOS was 4.0.2 so I jailbroke and unlocked it before selling. The buyer is emailing me now that he put his sim card into the phone, the phone said t-mobile at the top, and then searching/no service. He said he tried rebooting the phone and still the same thing. I suggested maybe that the sim card was cut bad, so he went and had it done at a different store, and the problem is still the same.

Anyone have any idea what the problem might be? I would really appreciate it. Thanks.

Take this has a hard lesson learned. Whenever I sell old equipment off eBay or anywhere else on line, I restore the device to factory specs and sell it at that. If the customer wants to jailbreak it, it becomes the customers own issue and not any party of the seller.

 

[Applejuiced]

Take this has a hard lesson learned. Whenever I sell old equipment off eBay or anywhere else on line, I restore the device to factory specs and sell it at that. If the customer wants to jailbreak it, that is his problem and not mine.

Thats true but you can sell it faster and for more money unlocked

 

[CFreymarc]

Thats true but you can sell it faster and for more money unlocked

Your call. When I sell on line, I want to the cash and not hassle from the customer. My time is often worth more than anything I'm selling.

 

[ALs2000]

Thats true but you can sell it faster and for more money unlocked

Werd

my bet is that he updated to 4.1 being none the wiser.

I thought the same thing, I told him to go to settings-general-about-version and tell me what it said. he said 4.0.2

Lol
I hear you, its not for everyone.
Did you tell him to turn off 3G so it doesnt give him any signal conflicts?
Have him reset the network settings and reboot a few more times.
Sometimes its tricky.

Its funny, I just emailed him to tell him to disable 3g. Hopefully that will fix it.

 

[ALs2000]

Your call. When I sell on line, I want to the cash and not hassle from the customer. My time is often worth more than anything I'm selling.

Its a huge difference money wise. A simple jailbreak/unlock sells for up to $150 more on ebay. In the case of an iPhone 4 anyway.

 

[Neverbepeace]

Take this has a hard lesson learned. Whenever I sell old equipment off eBay or anywhere else on line, I restore the device to factory specs and sell it at that. If the customer wants to jailbreak it, it becomes the customers own issue and not any party of the seller.

What lesson? That is how you operate, not the whole mobile world. People sell unlock phones all the time. This is not out the norm. I respect your opinion..but lets just leave it at that.

Anyway.......OP, write the customer and tell him to go into:

Settings
General
Network
Cellular Data Network

and have him type in the "APN" field: epc.tmobile.com OR

internet2.voicestream.com

Hopefully that will fix the issue. Keep us updated.

 

[ALs2000]

What lesson? That is how you operate, not the whole mobile world. People sell unlock phones all the time. This is not out the norm. I respect your opinion..but lets just leave it at that.

Anyway.......OP, write the customer and tell him to go into:

Settings
General
Network
Cellular Data Network

and have him type in the "APN" field: epc.tmobile.com OR

internet2.voicestream.com

Hopefully that will fix the issue. Keep us updated.

Thanks, so far he left me positive feedback today, so hopefully that means he got the problem fixed. If not I'll have him try that.

 

[Applejuiced]

What lesson? That is how you operate, not the whole mobile world. People sell unlock phones all the time. This is not out the norm. I respect your opinion..but lets just leave it at that.

Anyway.......OP, write the customer and tell him to go into:

Settings
General
Network
Cellular Data Network

and have him type in the "APN" field: epc.tmobile.com OR

internet2.voicestream.com

Hopefully that will fix the issue. Keep us updated.

That's for having Tmobile carrier data, nothing to do with reading the sim card.

 

[Neverbepeace]

That's for having Tmobile carrier data, nothing to do with reading the sim card.

Your right.......my apologies.

 

[ALs2000]

You dont want to bring a JB and unlocked iphone to an Apple store thats for sure.
If you got SHSH's saved for 4.0.2 or prior firmware on cydia you can have the owner restore to anything but the latest 4.1 and then jailbreak and unlock again.

The problem is resolved and you were right, the poor idiot dished out $60 for someone to custom restore and rejailbreak. But atleast his phone works now.

Atleast he should be happy that I had SHSH saved for 4.0.2

 

[Applejuiced]

Wow, $60?
Bend over

 

[RetiredInFl]

Anyway.......OP, write the customer and tell him to go into:

Settings
General
Network
Cellular Data Network

and have him type in the "APN" field: epc.tmobile.com OR

internet2.voicestream.com

Do US iPhones have the APN option? I don't have a "Cellular Data Network" option on my iPhone 4. All I have is "Cellular Data ON or OFF"

 

[Applejuiced]

Do US iPhones have the APN option? I don't have a "Cellular Data Network" option on my iPhone 4. All I have is "Cellular Data ON or OFF"

No, you probably have to downloa and install a custom config file from sites like www.unlockit.co.nz