Unlocking iPhone 6 from Boost Mobile

Discussion in 'iPhone' started by Toshnyoko, Apr 21, 2016.

?

How can I unlock my iPhone 6 from Boost Mobile?

  1. only possible through Boost Mobile

    5 vote(s)
    71.4%
  2. can unlock without Boost Mobile's help

    2 vote(s)
    28.6%
Multiple votes are allowed.
  1. Toshnyoko macrumors newbie

    Joined:
    Apr 9, 2016
    #1
    I have a iphone 6 from Booost mobile.
    I've been trying to have BM unlock it but they are very unhelpful.
    Has anyone had success with getting their iphones unlocked with them?
    If so, how was it done?

    Or does anybody know a way to unlock it for free myself without going to through Boost?
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Is it paid for?

    If so, they should give you a DSU. Boost is Sprint, but Sprint changed it's unlock policy last year and if the phone is paid for Boost shouldn't be giving you so much hassle.

    Historically, it's pretty much been impossible to third-party unlock a Sprint phone so I'm not sure what the status is now on that. Probably the same.
     
  3. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #3
    yes, all paid for.
    i meet the requirements for unlocking.
    they even told me I am eligible.

    are you suggesting, I contact Sprint for unlocking?
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    No, I am saying that because Boost is an MVNO of Sprint they follow Sprint's unlock policy.

    Your device is paid for. Demand that they DSU unlock it. Boost's own unlock policy page says they will.
     
  5. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #5
    I've demanded that several times with different people.
    Worked my way up from supervisor to manager with no luck.
    most of them didn't even know about the CTIA policy.
     
  6. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #6
    That sucks!

    Well, try calling Sprint then and see what they say.
     
  7. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #8
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    Yes, but I heard they been playing around their customers and not unlocking them at all. Just passing you from left to right till you finally give up.
    Typical sprint customer service:)
     
  9. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #10
    Well, I'm not even sure it's Sprint. Apparently CSR calls go directly overseas and it's some half-trained person with a web browser. They tend to tell the customer whatever it is (true or not) that gets them off the phone the quickest.

    At least with Sprint they have the decency to never deviate from a prepared script. :rolleyes:

    It's Boost that's jerking OP's chain, so I suggested calling Sprint themselves. Guess we'll find out how well that worked. :(
     
  10. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #11
    Lol:)
    Gotta love the outsourced customer service calls that you can't understand them and they can't understand you either:D
     
  11. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #12
    Tried calling sprint and they told me they cant unlock on their end bc my account is with Boost.
    Just today, I've talked to 3 people from
    Boost and four people from Sprint.
    Issue unresolved.
    --- Post Merged, Apr 21, 2016 ---
    Over 12 months
     
  12. Channan macrumors 68030

    Channan

    Joined:
    Mar 7, 2012
    Location:
    New Orleans
    #13
    Call them back and direct them to the page eyoungren posted a link to.
     
  13. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #14
    Thanks for the suggestion but they acknowledge the fact they have to unlock it.
    The problem I'm having now with them is that they say their system is down and not letting them Unlock....BS
     
  14. Channan macrumors 68030

    Channan

    Joined:
    Mar 7, 2012
    Location:
    New Orleans
    #15
    Oh.
     
  15. Tofupunch macrumors newbie

    Tofupunch

    Joined:
    Dec 4, 2014
    #16
    I feel bad for OP. Would a threat to complain to the Better Business Bureau do anything? A threat to get a lawyer? How can you just toss customers around from rep to rep until they just quit? Bad business.
    --- Post Merged, Apr 21, 2016 ---
    Haha, so true!
     
  16. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #17
    I will use those threats tomorrow.
    What's the number for Larry H. Parker?
    Thanks しわよせ
     
  17. Tofupunch macrumors newbie

    Tofupunch

    Joined:
    Dec 4, 2014
    #18
    image.jpeg
    "I will fight for you"
     
  18. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #19
    Looks like he lost a lot of "fight" after he shaved his mustache
     
  19. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #20
    That's actually "I will whine for you." ;)

    He has no license to practice in Arizona by the way. :D
     
  20. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #21
    Does anybody know a DIY website or Youtube clip for unlocking my iphone 6?
    --- Post Merged, Apr 22, 2016 ---
    Does anybody know a DIY website or Youtube clip for unlocking my iphone 6?
    --- Post Merged, Apr 22, 2016 ---
    has anybody had success having Boost unlock your phone?
    if so, HOW WAS IT DONE?
    did you have to threaten them?
     
  21. tedson macrumors regular

    Joined:
    Jul 17, 2002
    #22
    I bought a 6s from Boost Mobile because of the great price ($459 paid in full, carrier locked for 12 months)
    However, I returned it the next day because their network (Sprint) sucks in my area. I got a full refund for the phone minus round trip shipping costs and one month of prepaid service.

    My little Boost Mobile experiment ended up costing me about $50.

    I so glad I cut ties with them. Now hearing about your problems getting the phone unlocked even though it is paid in full and you have used their service for more than 12 months make me even more glad I don't have to deal with them.

    I'm sorry you are having problems. I would file a complaint with your state regulator who is in charge of cellular utilities. I would also take them to arbitration to get them to unlock the phone.

    Here the link to Boost's unlocking policy
    https://www.boostmobile.com/#!/support/faq/phones-devices/unlocking-policy/
     
  22. Toshnyoko thread starter macrumors newbie

    Joined:
    Apr 9, 2016
    #23

    you have made a wise decision by dumping BM.
    thanks for your sympathy and advice. (sigh)
     
  23. Tofupunch macrumors newbie

    Tofupunch

    Joined:
    Dec 4, 2014
    #24
    To the OP, perhaps arbitration is the way to go. I hope it works out for you.
     
  24. rigormortis, Apr 23, 2016
    Last edited: Apr 23, 2016

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #25
    your best strategy would be:

    1) google a little bit and find a form that you can fill out. then give up ( AT&T has a webform)

    2) file a formal FCC complaint against your carrier. specify your account number, telephone number, device number and any names of people you have spoken too. boost will see the FCC complaint lodged against them and bend over and assist you, because they do not want the FCC to get involved.

    anytime i filed a complaint against t-mobile, someone from executive / legal department got back to me and assisted me

    my recent problem was they weren't giving me the 200 mb of free data i was promised. i had no idea what the heck was going on. i filed a FCC complaint. instant results. learned that free ipad plans are registered to the original IMEI.


    if the fcc complaint does not get your the unlock, then you could sue in small claims or arbitration

    have you actually tried powering down and inserting a different sim ? reddit says the process is supposed to be automatic. on iPhones, you have no idea your phone is even unlocked, unless you actually tried to insert a new sim or erased the iPhone and restored, i believe


    the fcc is the place to go. recently they heavily fined trac phone / straight talk etc etc because of their unfair unlocking polices
     

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