So I had a Genius appointment because my Smart Folio case for my IPad Pro 11” was falling apart and whilst I was in there, I told the Genius about my issues with my unresponsive screen that had somehow cured itself a couple of months ago and I had no further issues.
He offered to run a diagnostic check which I said ok to so he ran the check and told me that the iPad was definitely faulty and needed replacing. He immediately ordered a new iPad 11” and folio case and both will arrive on Wednesday. That’s pretty good service.
The only thing about getting it replaced is that others have posted that multiple replacements have continued to exhibited the same screen freeze problems. ‘Maybe’ the newest builds have the problem corrected, but I doubt we’ll see a fix implemented until the new models in October.