UPDATE - Apple plays fair now / Discriminatory Service Policies

[kshitijshah]

UPDATE - As on March 29th, 2022, Apple has taken feedback from Indian consumers into consideration and has started offering battery replacements for Apple Watch where battery health less than 80%. Instead of the near-new cost that Authorized service centers were asking from customers for battery replacements, I have been offer a much-reduced cost of Rs 8272 in Mumbai which is equivalent to the USD 79 battery service cost globally. I am glad Apple has come around and revised their policy on battery replacement in India. Thank you, Apple for playing fair.

I do believe this forum helped improve visibility for customers' plight in India. Thank you Macrumors.

 

[Lihp8270]

UPDATE - As on March 29th, 2022, Apple has taken feedback from Indian consumers into consideration and has started offering battery replacements for Apple Watch where battery health less than 80%. Instead of the near-new cost that Authorized service centers were asking from customers for battery replacements, I have been offer a much-reduced cost of Rs 8272 in Mumbai which is equivalent to the USD 79 battery service cost globally. I am glad Apple has come around and revised their policy on battery replacement in India. Thank you, Apple for playing fair.

I do believe this forum helped improve visibility for customers' plight in India. Thank you Macrumors.

Can you get this service via an authorised service centre?

 

[kshitijshah]

Can you get this service via an authorised service centre?

Yes, it is via an authorized service center only as Apple doesn't have a direct service presence yet.