update from Sierra to High Sierra Fail with cant find /system/installation/package/Osinstall

Discussion in 'macOS High Sierra (10.13)' started by lukey, Mar 23, 2018.

  1. lukey macrumors newbie

    Joined:
    Oct 22, 2008
    #1
    Hello.
    i tried to upgrade from Sierra to High Sierra and it failed with the error "cant continue the installation cant find /system/installation/package/Osinstall"
    i tried to repartition the drive from cmd+r disk utility and it dosent let me erase the partition.
    started with a usb i created and got permission denied.
    tried diskutil corestorage list
    diskutil corestorage delete and it didnt erase it
    anybody got any ideas?
     
  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Which Mac do you have, and what kind of boot drive?
    (Rotating HDD, SSD, or Fusion?)
    Is your drive encrypted with File Vault?
     
  3. lukey thread starter macrumors newbie

    Joined:
    Oct 22, 2008
    #3
    --- Post Merged, Mar 24, 2018 ---
    i have Macbook pro model a1425 Emc 2672
    i think the boot it SSD
    i added an output of diskutil cs list - and yea i think it was encrypted with filevault
     

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  4. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    If you can turn off File Vault, do that.
    If you don't want to take that time, then erase the drive, and reinstall macOS.
    You can erase the drive while booted to internet recovery, by selecting the drive (the device, not the partition.)
    You would also lose anything that you don't already have backed up, but maybe that does not matter for you by this time.
     
  5. lukey thread starter macrumors newbie

    Joined:
    Oct 22, 2008
    #5
    i cant turn off filevault i dont have a working Os (not sure if the encryption was done by filevault).
    i cant boot to the other partition because it dosent see it cause its encrypted
    i tried to erase the drive by disk utility ,linux Gparted,Easeus, boot from usb and network boot still cant erase that partition.
    when i try to install on that partition -first i put the unlock password and i do....
    in one of the next steps in the installation i get permission denied.

    i want to delete/erase that partition and install a fresh copy.
     
  6. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #6
    Boot to your USB installer.
    Disk Utility should show your Macintosh HD. If that is NOT the top item in the list, choose the top item. It should be something like "Apple SSD" followed by a part number. If you DON'T see that, go to the View menu, and Show All Devices.
    Choose the top item now, which should be that Apple SSD number. Click the Erase tab, name your drive, your choice, then click the erase button. That will format all partitions on your internal drive, and should leave you ready to reinstall macOS - and get on with the rest of your (computer) life.
     
  7. lukey thread starter macrumors newbie

    Joined:
    Oct 22, 2008
    #7
    Tried to do that...didnt work
     

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  8. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #8
    Nice screen shot.
    You showed the Disk Utility window, with your SSD selected, before you click on Erase.
    No indication of an error on that screen, so that part works.
    What exactly appears in Disk Utility when you try to erase the SSD?
     
  9. lukey thread starter macrumors newbie

    Joined:
    Oct 22, 2008
    #9
    i showed you that im choosing the SSD and tried to erase it before...
    anyway...it get stuck...and provided you now a screenshot where it get stuck.
    tried to erase it via the terminal and left it for the night but still the same.
     

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  10. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #10
    Turn off your Mac (force it off if you need to do that)
    Reset NVRAM:
    Leave your USB installer in place.
    Press and release the power button, immediately press and hold Option+Commend+p+r
    You should hear the boot chime sound. Continue to hold the same 4 keys until you hear the boot chime 2 more times, then release the keys, holding only Option. Choose your bootable installer.
    Try the Disk Utility again.
    Wait a reasonable amount of time before giving up. 10 minutes would be enough, I think.
    That should do it - If you get the same (bad) result, your SSD has probably failed.
    You could also try reseating the SSD in its slot.
    If that doesn't help, you have already tried other good alternatives to get that drive erased (which SHOULD have helped you) but enough is enough, I think. Replace your faulty SSD.
     
  11. lukey thread starter macrumors newbie

    Joined:
    Oct 22, 2008
    #11
    unfortunately did all the above before i cracked on with the terminal command line (except removing the ssd)
    and yep enough is enough ...that SSD kicked the bucket.

    thank you for you help
     

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