All Devices Updated Apple Maps

[MozMan68]

How the hell does Apple maps remove my home address from their database? It worked for 2 years at my new development, now nothing. No wonder the Get Travel Time shortcut doesn't work!!! 😡

Where do you live...generally speaking??

 

[whsbuss]

I don't understand. Your neighborhood (a newer development) has been removed from Apple Maps?

Let me explain better.... we moved to my development 2 years ago and I worked with Apple maps to get it played out correctly.... street names and addresses. Worked fine but today I tried to navigate home and it didn't know my address.

Further investigation shows that my iPhone is using an updated maps database with some more detailed layouts, BUT they left out my street and address ( a 7 home cul-de-sac ) and two other street names. My Mac and my wife's iDevices are still using the previous maps database and they work. So I just screen saved the new map and edited it with the right info and submitted via Apple Maps to Apple.

Strange how just my iPhone is using the updated maps and nothing else.... definitely not AppleID related. Make better sense?
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Where do you live...generally speaking??

SE Penna

 

[G1Ravage]

Let me explain better.... we moved to my development 2 years ago and I worked with Apple maps to get it played out correctly.... street names and addresses. Worked fine but today I tried to navigate home and it didn't know my address.

Further investigation shows that my iPhone is using an updated maps database with some more detailed layouts, BUT they left out my street and address ( a 7 home cul-de-sac ) and two other street names. My Mac and my wife's iDevices are still using the previous maps database and they work. So I just screen saved the new map and edited it with the right info and submitted via Apple Maps to Apple.

Strange how just my iPhone is using the updated maps and nothing else.... definitely not AppleID related. Make better sense?
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SE Penna

Ooohhh. So your phone updated to the new Northeast maps (I'm jealous), but for some reason, the new maps is missing the name of your street, and therefore, it isn't letting you navigate to it?

If you press and hold on your map to "mark" a location, does it come up with any address at all?

 

[whsbuss]

Ooohhh. So your phone updated to the new Northeast maps (I'm jealous), but for some reason, the new maps is missing the name of your street, and therefore, it isn't letting you navigate to it?

If you press and hold on your map to "mark" a location, does it come up with any address at all?

Yes not able to navigate to my home address nor my neighbors who's streets are now blank in name. When I mark a spot it will show valid addresses BUT NOT on the streets now not marked. Strange!

 

[G1Ravage]

So marking your street produces nothing, eh? Weird.

Definitely screenshot that and "report" it to Apple Maps through the app.

 

[whsbuss]

So marking your street produces nothing, eh? Weird.

Definitely screenshot that and "report" it to Apple Maps through the app.

Yep did all that. Hopefully they get it resolved soon. Funny how I found this.... have a Siri shortcut to send my travel time to my wife via messages.... but it kept failing because if couldn't find my street address! 😉

 

[whsbuss]

Don’t be jealous!!!!! I just mapped out a trip using the PA Turnpike and it gave directions using a proposed slip ramp!! Google Maps and Waze going forward until these maps are right. Wow Apple!!

 

[G1Ravage]

Don’t be jealous!!!!! I just mapped out a trip using the PA Turnpike and it gave directions using a proposed slip ramp!! Google Maps and Waze going forward until these maps are right. Wow Apple!!

What's a proposed slip ramp? Can you screenshot an example?

 

[gwhizkids]

I suspect that this missing street is a Tom Tom vs Apple issue. Tom Tom has the street and Apple doesn’t, likely because it’s mapping vehicle hit the area more than 2 years ago before the cul de sac was completed.

 

[MozMan68]

I suspect that this missing street is a Tom Tom vs Apple issue. Tom Tom has the street and Apple doesn’t, likely because it’s mapping vehicle hit the area more than 2 years ago before the cul de sac was completed.

Maybe he can clarify, but to me, it sounds like the street is there, but the data behind it is screwed up?

 

[whsbuss]

Maybe he can clarify, but to me, it sounds like the street is there, but the data behind it is screwed up?

I checked TomTom maps and in fact my street is there and it matches the previous data my Mac and wife's maps show. The maps on my iPhone show no cul-de-sac street where I live and the other two roads, which are there, have no names. Question is why?
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I suspect that this missing street is a Tom Tom vs Apple issue. Tom Tom has the street and Apple doesn’t, likely because it’s mapping vehicle hit the area more than 2 years ago before the cul de sac was completed.

That's possible but Apple did have the correct information for more than 18 months. Now on my iPhone its different.

 

[MozMan68]

That's possible but Apple did have the correct information for more than 18 months. Now on my iPhone its different.

But that’s his point...TomTom is not Apple now. It’s just Apple data.

The good news (I hope) is that you should be able to submit the correction and it should happen a lot faster than the typical “6-12 months later” (or “never”) when it was just TomTom data.

Sounds like you lucked out with the timing of the TomTom data when your neighborhood was built. And the reverse when Apple was creating the data...the perfect storm.

Now, I’m really curious as to how long it will take to fix considering it’s their own data and all the other stuff they have going on with Maps. Keep us updated!

 

[whsbuss]

But that’s his point...TomTom is not Apple now. It’s just Apple data.

The good news (I hope) is that you should be able to submit the correction and it should happen a lot faster than the typical “6-12 months later” (or “never”) when it was just TomTom data.

Sounds like you lucked out with the timing of the TomTom data when your neighborhood was built. And the reverse when Apple was creating the data...the perfect storm.

Now, I’m really curious as to how long it will take to fix considering it’s their own data and all the other stuff they have going on with Maps. Keep us updated!

Yes, lets hope it gets fixed soon. The only other concern is the find of proposed highway changes making their way into the maps database. Sure would be a problem navigating to a destination where maps uses a road/ramp that's not yet built!

 

[MozMan68]

Yes, lets hope it gets fixed soon. The only other concern is the find of proposed highway changes making their way into the maps database. Sure would be a problem navigating to a destination where maps uses a road/ramp that's not yet built!

Can you share where that is?

 

[whsbuss]

Can you share where that is?

Here's a screen shot of a slip ramp on PA Turnpike I476 near the Lehigh Valley exchange.... does not yet exist.

 

[MozMan68]

What's interesting is that Google Maps does show it as there, but not accessible and shows the NB exit as there and open. Google satellite view does show it though as a completed road (SB and NB), but you can clearly see the concrete barriers blocking access for the SB. I used the Quakertown entrance and exit more than others when I lived there.

Waze shows neither the SB entrance or NB exit as even existing, which is really weird. It should at least show the NB exit as open since the other programs do and Waze is usually the first to correct that stuff.

HERE shows neither as being open.

Old Apple Maps shows the SB entrance but not the NB entrance which means TomTom also has it incorrect. Satellite view shows both SB and NB completed, but blocked by concrete barriers.

New Apple Maps shows both SB and NB open...satellite view as well.

My guess is, it was scheduled to be open already since the NB exit is and they were utilizing that info from the PA Turnpike Commission when "opening" that entrance. All map programs other than Waze (and therefore, Google to an extent), rely on public authorities for lane closure information. Seems like it must be opening soon though if the info TomTom and Apple show it as such??

 

[whsbuss]

What's interesting is that Google Maps does show it as there, but not accessible and shows the NB exit as there and open. Google satellite view does show it though as a completed road (SB and NB), but you can clearly see the concrete barriers blocking access for the SB. I used the Quakertown entrance and exit more than others when I lived there.

Waze shows neither the SB entrance or NB exit as even existing, which is really weird. It should at least show the NB exit as open since the other programs do and Waze is usually the first to correct that stuff.

HERE shows neither as being open.

Old Apple Maps shows the SB entrance but not the NB entrance which means TomTom also has it incorrect. Satellite view shows both SB and NB completed, but blocked by concrete barriers.

New Apple Maps shows both SB and NB open...satellite view as well.

My guess is, it was scheduled to be open already since the NB exit is and they were utilizing that info from the PA Turnpike Commission when "opening" that entrance. All map programs other than Waze (and therefore, Google to an extent), rely on public authorities for lane closure information. Seems like it must be opening soon though if the info TomTom and Apple show it as such??

Well it’s not opened as of yesterday cause I passed by it. Problem is setting navigation to a location near the Lehigh Valley hospital, Apple maps guidance plots using the NB exit. Bad.

 

[MozMan68]

Well it’s not opened as of yesterday cause I passed by it. Problem is setting navigation to a location near the Lehigh Valley hospital, Apple maps guidance plots using the NB exit. Bad.

Google show the NB exit open as well.

 

[whsbuss]

Google show the NB exit open as well.

I just did a reverse route on Apple maps (from my iPhone with newer maps) and it shows guidance to enter I476 S at that same point Indian Creek. Clearly that’s not even complete!?!

 

[whsbuss]

I'm beginning to wonder if those ramps are for emergency access like others along the route. I'll have a better look over the weekend when I travel near there. Still of all the GPS nav apps/sites, none use it as guidance like new Apple maps.

 

[Alan Gordon]

Prior to WWDC '19, I could submit a report and a few days later, it'd be corrected.

As it currently is, I'm still waiting on some reports to be corrected from the first week of June.

I'm still waiting on some reports to be corrected from the first week of June, but this afternoon, I had multiple notices of corrections/updates I submitted having been updated.

Some of the changes were made, and some weren't:

However, the most interesting one was the following:

The one business addition they did add (the Dairy Queen I mentioned earlier) was placed in the wrong city. I then modified that location with the correct location, and they simply added a new one in the right city, but wrong place, and kept the old location in the wrong city. I submitted a report correcting the location of the new marker, along with geo-tagged pictures last week, but it's still incorrect so far.

So, earlier this year, a Dairy Queen Chill and Grill was built and opened in Dawson, GA. They opened in June, and I submitted a report the weekend prior to opening.

However, and this is weird, but the listing keeps switching back and forth (for me) from being located in Dawson to being shown in Albany, GA on Dawson Road, where another Dairy Queen is located.

However, even when it's in the right city, it's at the wrong location, still. They moved it, but they moved it to the wrong location (a block or two, which is closer than the block farther away that it was). They also ignored my note that the business accepts Apple Pay. Strangely, there's an option to toggle Accepts Apple Pay off if the business is listed as accepting it, but no ability to toggle it on for accepting Apple Pay.

I think the issue with it moving back and forth between two cities might have to do with a bug I'm experiencing on iOS 13 and iOS 13.1, and that's that I'm seeing a bunch of old places that used to be in my Favorites still show up in Maps like they're in my Favorite places, but they're no longer in my Favorites.

 

[whsbuss]

I'm on iOS 12.4 so why am I seeing the updated maps?

 

[anyjungleinguy]

I stopped submitting feedback when Apple straight up refused to change a street name near my address.

No other source I can see has it listed by the name they’ve choose, including TomTom and government data, so why they keep ignoring the feedback is beyond me.

Not going to waste my time improving the rest of it. It might change when the updated data gets rolled out in my area but I’m not holding my breath.

 

[Alan Gordon]

I stopped submitting feedback when Apple straight up refused to change a street name near my address.

No other source I can see has it listed by the name they’ve choose, including TomTom and government data, so why they keep ignoring the feedback is beyond me.

Not going to waste my time improving the rest of it. It might change when the updated data gets rolled out in my area but I’m not holding my breath.

Apple was VERY good at correcting my data prior to June. I can ONLY assume that they're busy with all the new data right now.

 

[MozMan68]

I stopped submitting feedback when Apple straight up refused to change a street name near my address.

No other source I can see has it listed by the name they’ve choose, including TomTom and government data, so why they keep ignoring the feedback is beyond me.

Not going to waste my time improving the rest of it. It might change when the updated data gets rolled out in my area but I’m not holding my breath.

Where? Up until this year, Apple would have nothing to do with street names as they were supplied by TomTom or other providers. Only the new Maps has the info supplied by them.
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I'm on iOS 12.4 so why am I seeing the updated maps?

Updated Maps has nothing to do with iOS version, only the new iOS13 specific features like Look Around, CarPlay enhancements etc. The map data itself is available on iOS12 or 13 assuming you are lucky enough to be chosen by the servers to see it.