Given new customers get the best deals to entice them in, that's a bad thing how exactly...?
Lots of networks don't even give upgrades at the same price as new customers get like O2 do.
Phazer
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Upgrading on o2
- Thread starter xxchefxx
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Given new customers get the best deals to entice them in, that's a bad thing how exactly...?
Lots of networks don't even give upgrades at the same price as new customers get like O2 do.
Phazer
I've been thinking about this for a while (since Jan this year) and started a thread about my contract renewal.
I bought the original iPhone on iDay back in Nov 2007. Like many others, I took up the offer of an upgrade last year on iDay 2.0.
However, when I log into My O2, my contract has ended last month meaning that according to the system, my contract was not renewed last year. They jus gave me an iPhone 3G.
Unless they change the system date (which they haven't since last year) then I can not see why I can't upgrade to the new iPhone. I'd walk into an O2 store and say
"Upgrade please"
They'd say "Account Number please. Your contract is up for renewal, you can upgrade"
I bought the original iPhone on iDay back in Nov 2007. Like many others, I took up the offer of an upgrade last year on iDay 2.0.
However, when I log into My O2, my contract has ended last month meaning that according to the system, my contract was not renewed last year. They jus gave me an iPhone 3G.
Unless they change the system date (which they haven't since last year) then I can not see why I can't upgrade to the new iPhone. I'd walk into an O2 store and say
"Upgrade please"
They'd say "Account Number please. Your contract is up for renewal, you can upgrade"
i have one contract up for renewal now, another one in december.
problem for me is not this year but next.. but need ( ok.. want) 2 new phones one for me one for my son.
i have a feeling o2 will be only offering 2 year contracts, and i am not overly keen on that idea, as it will just get harder and harder to upgrade as the remaining term will be longer next year.. if that makes sense. think i may have confused myself now.
problem for me is not this year but next.. but need ( ok.. want) 2 new phones one for me one for my son.
i have a feeling o2 will be only offering 2 year contracts, and i am not overly keen on that idea, as it will just get harder and harder to upgrade as the remaining term will be longer next year.. if that makes sense. think i may have confused myself now.
I've said this before but I will reitterate here.
I agree that the first and second gen iPhones will be handled completely differently as the first one was not subsidised, however consider the following.
A PAYG 16GB 3G is somewhere around £350. Since they can't guarantee that you'll ever actually activate it or buy credit this price roughly equates to the Sim free price of the phone. The Nokia N96 by comparisson is around £430 sim free, however it is given free with an 18 month £35 contract.
Now, I believe that the remaining 6 months line rental on a £35 contract come to somewhere in the region of £170. Low and behold, we paid £160 up front towards the cost of our phones last July.
Of course this doesn't mean that O2 will or should offer an early upgrade, but it does mean that they wouldn't be out of pocket if they did.
I agree that the first and second gen iPhones will be handled completely differently as the first one was not subsidised, however consider the following.
A PAYG 16GB 3G is somewhere around £350. Since they can't guarantee that you'll ever actually activate it or buy credit this price roughly equates to the Sim free price of the phone. The Nokia N96 by comparisson is around £430 sim free, however it is given free with an 18 month £35 contract.
Now, I believe that the remaining 6 months line rental on a £35 contract come to somewhere in the region of £170. Low and behold, we paid £160 up front towards the cost of our phones last July.
Of course this doesn't mean that O2 will or should offer an early upgrade, but it does mean that they wouldn't be out of pocket if they did.
I got my iPhone 3G on launch day last year. The info on my account at My O2 says my contract renewal date is 31st July 2007
I don't mind paying for a new iPhone and signing a new 18-month contract if O2 let me upgrade when the new iPhone is released.
I don't mind paying for a new iPhone and signing a new 18-month contract if O2 let me upgrade when the new iPhone is released.
funky:
If your contract finished then, they will allow you to upgrade.
As to if you will have to part with any cash - ie contribute to the new phone we will only find that out once O2 annouce what they are doing, this will only happen after Apple annouce a new device.
Although, again if your due for an upgrade now, you can just walk in and do the deal.
Personal advice - ALWAY ring, dont go into store, tell them you want to speak to retentions, your not happy blah blah blah, you been a long standing customer blah blah blah they are more flexible with what they can do if the contribution is too high.
HOWEVER, on 3G launch there was no special deal for anyone, regardless of it you were long standing customer, new customer or even a member of staff. No discount what so ever, you all pay the same "contribution" so we just have to see on that front.
If your contract finished then, they will allow you to upgrade.
As to if you will have to part with any cash - ie contribute to the new phone we will only find that out once O2 annouce what they are doing, this will only happen after Apple annouce a new device.
Although, again if your due for an upgrade now, you can just walk in and do the deal.
Personal advice - ALWAY ring, dont go into store, tell them you want to speak to retentions, your not happy blah blah blah, you been a long standing customer blah blah blah they are more flexible with what they can do if the contribution is too high.
HOWEVER, on 3G launch there was no special deal for anyone, regardless of it you were long standing customer, new customer or even a member of staff. No discount what so ever, you all pay the same "contribution" so we just have to see on that front.
It's a bad thing because contrary to your opinion I don't have a vested interest in O2.
Incase the fact has eluded you I am an existing customer and therefore customer enticement is the least of my concerns.