UPS Hold At Hub

Discussion in 'iPhone' started by penajmz, Sep 13, 2016.

  1. penajmz macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #1
    So many of us have our tracking numbers by searching by reference in the UPS website.

    Who has already changed their delivery to be held at the hub? Apparently my phone is in a batch that just left Korea and I was waiting for it to be at least state side before I make the delivery change.

    Anybody did it yet?
     
  2. markthrash macrumors regular

    markthrash

    Joined:
    Jun 21, 2010
    Location:
    Texass
    #2
    I changed my delivery to hold at the hub while my phone was in Alaska.
     
  3. AppleWarrior macrumors member

    AppleWarrior

    Joined:
    Sep 9, 2016
    #3
    I changed mine to be held at my local hub while it was still in China. It is currently in Kentucky.
     
  4. mr99 macrumors 6502a

    Joined:
    Jan 8, 2014
    #4
    Do they let you do this? I heard in previous years they need to deliver to the address first before they can hold?
     
  5. wborisenok macrumors 6502

    wborisenok

    Joined:
    Sep 22, 2014
    Location:
    Boston, MA
    #5
    I made the change while mine was in ZhengZhou and called UPS to confirm the next day.
     
  6. 6thDAY macrumors 6502a

    Joined:
    Apr 14, 2010
    #6
    Mine's still in Shanghai and I just hang up with a UPS rep have it held for me to pick up on the 16th.
     
  7. bertie343 macrumors member

    Joined:
    Dec 23, 2011
    #7
    Question for those who have done this before: I assume the "hub" refers to a UPS Customer Center? When I checked the filter for Early Pickup Available, the Customer Center disappeared from the list, but I believe that is usually the city in which previous packages have been located when being put on the truck for delivery. Just want to make sure I don't have my package held somewhere where it will be received at the end of the day :p
     
  8. TitsLegendary macrumors 6502

    Joined:
    Jun 12, 2013
    #8
    I have. I changed it the day I found my tracking number. Still says it will be available on Friday. I'll be there at 8:30am when the hub opens.
    --- Post Merged, Sep 13, 2016 ---
    The best bet is to have it held at a hub so it will be there in the morning. If you have it held at a UPS store then it might not be delivered there until sometime during the day depending on where they are in the delivery route.
     
  9. meetsam23 macrumors member

    meetsam23

    Joined:
    Sep 11, 2014
    #9
    Yes, hub means customer Center
     
  10. DustinDev47 macrumors 6502

    DustinDev47

    Joined:
    Sep 3, 2011
    Location:
    127.0.0.1
    #10
    You're better off doing it sooner than later! If it holds-up the process for any reason, doing it too late will only press UPS for time to get things sorted (pardon the pun). And UPS does not do well under pressure. There's a reason their color is brown: because they're ****.
     
  11. penajmz thread starter macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #12
    Just did mine while in Alaska. The same date stayed and it will e held for pickup at the hub.
     
  12. wborisenok macrumors 6502

    wborisenok

    Joined:
    Sep 22, 2014
    Location:
    Boston, MA
    #13
    Are your tracking statuses showing this information? Mine isn't but the rep confirmed what his system said.
     
  13. penajmz thread starter macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #14
    Yes, it shows right there.

    111.jpeg
     
  14. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #15
    Mine is being held. Phone still shows that it is in China. Funny enough I called UPS to verify they will hold it and the "international shipping expert" told me I could pick up my phone on Thursday. I was like yeah I doubt that...
     
  15. Decimotox macrumors 6502a

    Joined:
    Jul 8, 2013
    #16
    I'm sure the "expert" was just assuming that if the package is at the hub on Thursday, you could get it if the hub was still open.

    I doubt it due to the rules with Apple telling them to hold phones. But hey, you might get lucky. Did you tell them it was the 7? Or just a random package?
     
  16. wborisenok macrumors 6502

    wborisenok

    Joined:
    Sep 22, 2014
    Location:
    Boston, MA
    #17
    Concerning that mine isn't? The guy on the phone confirmed that it was being held at the correct hub. Don't know who to believe; I guess his system.
     
  17. mr99 macrumors 6502a

    Joined:
    Jan 8, 2014
    #18
    Cool I put mine on hold through my UPS app. Thanks!
     
  18. Lspice macrumors regular

    Lspice

    Joined:
    Sep 16, 2014
    #19
    I had mine held before it left Shanghai for Anchorage. It's sitting in Anchorage now. How long did you guys see yours sitting there before it departed for Louisville?
     
  19. psymac macrumors 6502

    Joined:
    Jul 17, 2002
    #20
    Got worried at first when I asked for an delivery address change, as I will be out of town most of the day. The UPS agent said Apple doesn't allow delivery address changes, but she did offer the hold at the hub!
     
  20. wborisenok macrumors 6502

    wborisenok

    Joined:
    Sep 22, 2014
    Location:
    Boston, MA
    #21
    See attachment. Red blocked out part is my address
     

    Attached Files:

  21. penajmz thread starter macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #22
    It is right there under "delivery change". It says you will pick it up.
     
  22. Crazyj414 macrumors regular

    Crazyj414

    Joined:
    Sep 16, 2015
  23. titans1127 macrumors 6502a

    Joined:
    Mar 10, 2009
    #24
    I have my 7+ and Apple Watch set for hold for pickup. Its way easier to drive 10 minutes at my convenience to the hub vs waiting until 8pm for the UPS truck. I just won't be going at opening cause I know there will be a line of people doing the same thing.
     
  24. TucsonBroker macrumors newbie

    TucsonBroker

    Joined:
    Sep 18, 2014
    Location:
    Tucson, AZ
    #25
    Been 5 hours since arrival in PANC. Looks like lots of planes leaving today to KSDF so I would think sometime tonight.

     

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