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I used to hate ups. I once waited for a monitor all day and night. I finally gave up and was about to go out at 9pm as I'm getting in my car I see a ups truck speed away I go check my porch and there's my monitor after 9pm. Ridiculous however now the same ups guy delivers to my work that delivers to my house. When he comes in my work this week I'll give him the heads up and he'll prob bring my iPhone to me first thing at work friday morning. He did it for me for computer parts I had shipped to my house a few months ago he brought them to my work at like 10am.
 
I used to work for FedEx

I honestly considered just going to the Apple store rather than preordering because I have seen how packages get treated while going thru FedEx. Apple uses both FedEx and UPS. FedEx actually delivered my Macbook Pro.
 
I have equal praise for UPS and FedEx on deliveries that require signatures. Both seem to realize that the back door is the place to go.

On stuff that does not require sig, hereabouts I am fonder of UPS; they always bring all packages to the enclosed deck in back of the house. FedEx Home Delivery drivers who may not be familiar with the route will sometimes toss stuff onto the front porch which is visible from the road, not covered or secured and has an approximately accurate look of not having been used since 1865.

I know the carriers ask a lot of the delivery workers, and I know that drivers unfamiliar with particular rural routes might be wary of going round the back of a country place. A mean dog or a couple ill-tempered geese can really raise one's stress level. I would not like their job myself on at least half their GOOD days, and I try to remember that. But for little no-sig stuff, I prefer UPS or the post office. My PO has learned never to bring the package to my roadside box, they always leave a slip to come get it, which is my preference.
 
I haven't had any huge problems with ups just late delivery times but that's about it. Fedex is usually earlier as everyone is saying.
 
Fedex FTW. Anything brown, flush it down. And no, I don't work neither carriers. But hey, can't be worse than the post office.
 
My UPS person is also one of my friends so as soon as
I'm off work I'm calling him and he will drop off my phone to me!
So I'm gonna say UPS is better!!
 
Empirical studies find no statistically significant difference between quality of service or customer satisfaction for UPS and FedEx. These studies aren't hard to find - Google for "ups fedex case study" or "ups fedex customer satisfaction study."

Your local drivers will probably account for any significant variance between the two services.

Now, if it were shipping via USPS, then you'd have something to worry about. They're objectively bad!
 
I would rather have fedex simply because they always deliver in my neighborhood at 10am. UPS doesn't show until 4-9pm. I'm going out of town around 2pm on Friday. I'm really hoping they show up early Friday!
 
Empirical studies find no statistically significant difference between quality of service or customer satisfaction for UPS and FedEx. These studies aren't hard to find - Google for "ups fedex case study" or "ups fedex customer satisfaction study."

Your local drivers will probably account for any significant variance between the two services.

Now, if it were shipping via USPS, then you'd have something to worry about. They're objectively bad!

You're joking, right? I have had reliable deliveries via post for decades. Personal mail and parcels, third party Amazon stuff, regular Amazon stuff, vendors like LLBean who now use the last-leg-via-PO option. Maybe it's because I live in a rural area and the local post office (and the contracted route drivers) know all their customers personally.

But I also hasten to say that I lived and worked in NYC for 30 years and experienced loss of expected mail exactly once, plus one time some outgoing mail piled up for three days in one of those cutler chutes or whatever those things were in the hallways of apartment buildings at the time. Outside of that, no complaints. I have always thought postal service one of the great things in the USA. It's a really rare thing for the mail not to show up or fail to be picked up. Postal service employees may be among the most unfairly and carelessly maligned in the USA. "The check is in the mail..." is certainly one of the lamest lies on earth.
 
Just found out that UPS is shipping my IP4S which has me worried. Let's face it, UPS isn't the first choice when it comes to shipping anything important. (at least they aren't for me)

Hopefully my package doesn't get lost in transit somewhere or the package doesn't get crushed by some flunky that might drop a hundred pound box on top of it.

anyone else worried?

Well with that attitude UPS and one of it's "flunkies" will loose yours for sure, you almost deserve it!

It's hit or miss with UPS for me. The one thing that is consistent is their price, always a few dollars to tens of dollars higher than the Post Office for same time delivery and insurance.

I am still fighting to get the USPS to pay for the package they can't find that I had insured for $700! I have copies of receipts and their tracking says it was last see in California and it was being shipped from Florida to Georgia! The USPS is no better than it's employees and employer! I will take UPS with REAL tracking any day and pay the extra!

My only problem with UPS is, They come later in the day.

FedEx for me comes in the morning. UPS around 4. :(

Residential delivery for UPS and FedEx can be as late as 8pm. It is why I always get mine delivered to my office.
 
Problems are going to occur with both UPS and FedEx during this process. We will have a bunch of threads exclaiming, "<insert company> broke/didn't deliver/stole my phone!"

With at least a million shipping out, even a 1% issue rate = 10,000 cases.

I know it sucks, as I have gone through a damaged guitar and other shipping issues, but you have to just make the best of it you can.
 
You clearly have no clue.

Typically, UPS has much better service than any other shipping service.

gee, let's see here. I work for one of the main cellular carriers in a retail store. we get tons of inventory every day. some of the boxes generally look like they were dragged behind an 18-wheeler for 10 miles. unlike FedEx boxes that 98% of the time look untouched.

yeah, you're right. I don't have a clue.... :rolleyes:
 
Worried? No because I as long as I can prove I was not here to sign for it (no matter what supposed pre-sign order they have on file) I know I'll eventually get my phone if something gets messed up.

In a life full of disappointments and ****ed up issues, not getting my phone shipped to me without incident is hardly something I'm concerned about.
 
Typically, UPS has much better service than any other shipping service.
yeah, you're right. I don't have a clue.... gee, let's see here. I work for one of the main cellular carriers in a retail store. we get tons of inventory every day. some of the boxes generally look like they were dragged behind an 18-wheeler for 10 miles. unlike FedEx boxes that 98% of the time look untouched.

yeah, you're right. I don't have a clue.... :rolleyes:

Apparently you don't have a clue as to the meaning of the word "Typically". What you are describing is called "Atypical".

Typically (there's that word again), there is no significant difference between UPS and FedEx service.
 
Just found out that UPS is shipping my IP4S which has me worried. Let's face it, UPS isn't the first choice when it comes to shipping anything important. (at least they aren't for me)

Hopefully my package doesn't get lost in transit somewhere or the package doesn't get crushed by some flunky that might drop a hundred pound box on top of it.

anyone else worried?
Not at all. Been using UPS for years with no issues
 
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