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Boyodublin

macrumors member
Original poster
Apr 25, 2015
36
3
B289D26D-3F99-4F78-99C0-567B4E226708.jpeg


If this is “Worldwide Expedited Service,” I’d hate to see how long regular service takes....
On a Slow Boat from China!

Update 11/26——-According to UPS, IPhone will be delivered tomorrow, so it actually took 13 days in all!
 
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dave006

macrumors 68040
Jul 3, 2008
3,659
947
Just West of East
The basic UPS quote for this class of service is: "Delivery within four or five business days from Europe, Asia, and Latin America". You can't count weekend days. So not 10+ days Shipping.

Today is business day 5, I would be looking for it to arrive today depending your your My Choice selected location. Lots of individual units don't get updated with these bulk shipments and just "appear".

Dave
 

Boyodublin

macrumors member
Original poster
Apr 25, 2015
36
3
The basic UPS quote for this class of service is: "Delivery within four or five business days from Europe, Asia, and Latin America". You can't count weekend days. So not 10+ days Shipping.

Today is business day 5, I would be looking for it to arrive today depending your your My Choice selected location. Lots of individual units don't get updated with these bulk shipments and just "appear".

Dave
[doublepost=1511273123][/doublepost]I just can’t see that happening, Dave, because I had no scans for days and then finally a new scan shows up but still in China! UPS My Choice account still shows that the packet was supposed to be delivered yesterday.
Their systems are so screwed up!
 

Abs_p

macrumors 6502a
Jul 15, 2011
897
422
How is 14 to 21 10+ days :|

You are not even counting weekends here. What is the scheduled date of delivery.
 

TravisPNW

macrumors 6502a
Sep 15, 2017
653
924
Renton, WA
Heh... tired of waiting on a phone? Try buying a handgun.

I paid for mine on 11/6... it's 11/21 and I still haven't taken possession of it yet.
 

joeblow7777

macrumors 604
Sep 7, 2010
7,133
8,942
Has the scheduled delivery day passed? If not, you have nothing to complain again yet. I've seen it happen before; a package seems to be sitting around doing nothing for days and then just before the scheduled delivery it moves like crazy and arrives on time.

You have to remember that only so many planes go out each day and they can only carry so much cargo. Packages are loaded based on when their delivery is scheduled and how long it will take to get there.
 
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Boyodublin

macrumors member
Original poster
Apr 25, 2015
36
3
How is 14 to 21 10+ days :|

You are not even counting weekends here. What is the scheduled date of delivery.
Based on looking at other people’s scans, I'm calculating at least an additional 3 days for the phone to get to me after it is released from China. I guess I just don’t understand why they call it Worldwide Expedited Service! It was released to UPS on the 14th, and hadn’t budged from the city in China where it was manufactured.
[doublepost=1511319349][/doublepost]
Has the scheduled delivery day passed? If not, you have nothing to complain again yet. I've seen it happen before; a package seems to be sitting around doing nothing for days and then just before the scheduled delivery it moves like crazy and arrives on time.

You have to remember that only so many planes go out each day and they can only carry so much cargo. Packages are loaded based on when their delivery is scheduled and how long it will take to get there.

According to UPS My Choice, it was due on the 20th—yesterday—but the Tracking still shows it stuck in China
 

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Abs_p

macrumors 6502a
Jul 15, 2011
897
422
Get on Apple's/UPS' ass. Posting about it on forums doesn't help you or do you any good.
 

Boyodublin

macrumors member
Original poster
Apr 25, 2015
36
3
Talk to them politely. Being polite with customer care usually works.
I'm always polite!
Finally had a bit of movement this AM.....Arrival Scan into Incheon, Korea.....LOL.....
8 Days of shipping so far and counting!
Hope it arrives on Friday, but I'm not holding my breath!
I think that Apple decided to stock all of the Retail Stores for Black Friday, and screwed us folks who
ordered soon after ordering opened......
I ordered at 12:30 AM, on 10/27.........
 

Yonn262

macrumors newbie
Nov 21, 2017
15
0
Mine was tentatively scheduled for delivery YESTERDAY but it just arrived in Korea this morning. Like the original poster said, Apple and UPS are blaming one another which doesn't help me understand why my phone has been so delayed and some people are getting theirs before me even if they ordered after me. Super frustrating.
 

tromboneaholic

Suspended
Jun 9, 2004
3,706
3,024
Clearwater, FL
Mine was tentatively scheduled for delivery YESTERDAY but it just arrived in Korea this morning. Like the original poster said, Apple and UPS are blaming one another which doesn't help me understand why my phone has been so delayed and some people are getting theirs before me even if they ordered after me. Super frustrating.
At this point, the scans are not individual phones. It’s a scan for a large container of phones.

The problem is when Apple and UPS think your phone is in one of the containers, but it really isn’t.

People see scans showing their phone in China, to Korea, to Alaska...only to see them back in China and wonder why the phone went back. It didn’t go back, it just wasn’t in that group that left.

The delays are probably due to a local issue at the factory or distribution center and not really a UPS issue or Apple issue.
 

Boyodublin

macrumors member
Original poster
Apr 25, 2015
36
3
At this point, the scans are not individual phones. It’s a scan for a large container of phones.

The problem is when Apple and UPS think your phone is in one of the containers, but it really isn’t.

People see scans showing their phone in China, to Korea, to Alaska...only to see them back in China and wonder why the phone went back. It didn’t go back, it just wasn’t in that group that left.

The delays are probably due to a local issue at the factory or distribution center and not really a UPS issue or Apple issue.
But doesn’t
[doublepost=1511454761][/doublepost]But doesn’t an Origin Scan mean that the packet is picked up?
My tracking said it was picked up by UPS on Nov. 14th. But UPS says that although that’s true, Apple then dictates the order in which phones get put through the UPS system for delivery, which allows for timing manipulations. This being so, don’t claim that the phones are being sent using Expedited Worldwide Service, call it Slow Bait from China instead...LOL!
 
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tromboneaholic

Suspended
Jun 9, 2004
3,706
3,024
Clearwater, FL
But doesn’t
[doublepost=1511454761][/doublepost]But doesn’t an Origin Scan mean that the packet is picked up?
My tracking said it was picked up by UPS on Nov. 14th. But UPS says that although that’s true, Apple then dictates the order in which phones get put through the UPS system for delivery, which allows for timing manipulations. This being so, don’t claim that the phones are being sent using Expedited Worldwide Service, call it Slow Bait from China instead...LOL!
I’m not an insider, but I think these origin scans are more like paperwork being processed than a physical scan. Seems like the UPS messages during the delay are indications that they are trying to get your phone moving if they can.

It’s annoying when it goes wrong, but you’ll get it. I would write an email to tcook@apple.com to escalate the issue. I think Apple dropped the ball here from a customer service perspective.
 

southerndoc

Contributor
May 15, 2006
1,837
509
USA
Mine is scheduled for delivery 11/30, but UPS MyChoice is allowing me to select 11/27. Has anyone used this to see if it speeds it up? It says there is no charge, but I'm very skeptical.
 
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