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USB C Magic Mouse requires Sequoia

J

jrath1

macrumors regular
Original poster
Jun 16, 2005
114
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Ordered the new USB C Magic Mouse which arrived today. Paired it with my M1 MacBook running Ventura and found I couldn’t scroll. The Magic Mouse boxes says requires the latest MacOS. Seems crazy I need to run Sequoia to use this mouse.

Anyone else have this issue? My company decides when I upgrade the OS so back it goes.
 
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I have the same issue, gestures don't work. Only moving the pointer and clicking.

I realized the problem is the MacBook thinks the trackpad is a mouse. If you go to settings and change the tracking speed of the mouse, you'll be changing the tracking speed of the trackpad.

I'm running Sonoma btw. And on apple's website, it lists any operating system after OS X 10.11 as compatible with this device.
 

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Thanks for the reply. I read the compatible operating system also as 10.11 but I'm wondering if Apple forgot to update it? I ended up ordering the USB C - Lightning version of the Magic Mouse and it works perfectly.
 
On the latest Beta Sequoia build and my USB-C Magic Keyboard and Magic Mouse that just got delivered have the same issue.

Tried all sorts of things and the Touch ID and Function keys don't work on the keyboard, and the touch doesn't work on the mouse.
 
dkeane said:
On the latest Beta Sequoia build and my USB-C Magic Keyboard and Magic Mouse that just got delivered have the same issue.

Tried all sorts of things and the Touch ID and Function keys don't work on the keyboard, and the touch doesn't work on the mouse.
Click to expand...
I have exactly the same problem, quite surprising, hopefully 15.2 beta 2 includes support.
 
I just got the new USB-C keyboard (the small one without Touch ID) for my iPad Pro M4 and the function row keys aren’t working there either. They are working fine on my iPad Magic Keyboard. I am running 18.2 beta so I submitted a bug report and hope that it gets fixed soon.
 
jrath1 said:
Ordered the new USB C Magic Mouse which arrived today. Paired it with my M1 MacBook running Ventura and found I couldn’t scroll. The Magic Mouse boxes says requires the latest MacOS. Seems crazy I need to run Sequoia to use this mouse.

Anyone else have this issue? My company decides when I upgrade the OS so back it goes.
Click to expand...

Thought I was going crazy. New Magic Trackpad is recognized as a way way old magic mouse. Can't scroll, and the sensitivity is controlled and the mouse-pane of the system settings.

Running on Sonoma 14.7.1
 
USB-C trackpad arrived today (and numeric keyboard)... same issues:

Tried on both MBP with Ventura 13.7, and on a Studio with Sonoma 14.7.1 – trackpad appears on both as a Mouse, so no trackpad gestures work AT ALL. Keyboard function keys don't work properly either.

Should add, the back of the boxes for this and the new USB-C numeric kb say:
"Requires Mac with Apple silicon using the latest version of macOS."

Can't believe I've got to update to Sequoia before i wanted to just to get these both to work; thanks flipping Apple! 🙄
Not the first time this has happened with their peripherals needing to be on the absolute latest OS just to work. Pfft!
 
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Got USB-C Magic Keyboard today, Function keys and TouchID don't work too.
I've got 15.2 Beta.
Went to the Apple Store today. Genius pressed the keys, plugged it into his Sonoma laptop - nothing worked either. Offered to return the keyboard. But now I see it's a software problem. So will wait.
 
seawind2 said:
Got USB-C Magic Keyboard today, Function keys and TouchID don't work too.
I've got 15.2 Beta.
Went to the Apple Store today. Genius pressed the keys, plugged it into his Sonoma laptop - nothing worked either. Offered to return the keyboard. But now I see it's a software problem. So will wait.
Click to expand...
Can confirm updating to Sequoia fixed keyboard issue for me, too. Before upgrading I couldn’t use Touch ID, which was the whole point coming from an older Magic Keyboard
 
I found the USB-C Magic Mouse Gestures does not work with MacOS 14.6.1 nor 14.17.1. Not even 1 finger scrolling works. The USB-C Magic Mouse becomes just a mouse with left and right click, no scrolling. Opened an Apple Support Case.

Gestures do work with MacOS 15.1.
 
Same here, neither the Magic Keyboard nor Mouse are working properly in the latest Sequoia 15.2 Beta. Crazy!
Glad I found this thread - spent all morning trying to get the mouse to scroll and the TouchID to work. Thanks for submitting a support case.
 
hmm. The new Magic Mouse is not that different than the old one (just USB-C vs lightning). I wonder if we can fix this by adding configuration to make MacOS recognize the mouse as a device that supports gestures.
 
I received the new USB-C Keyboard with Touch ID today to use with my M1 MacBook Pro and this keyboard is all kinds of crazy not working. Touch ID won't register new fingerprint, shortcut keys on the top row don't do what they are supposed to. This is a work laptop so I am not able to use Sequoia yet. WTF.
 
This sucks - the new USB-C keyboard only fully works with Sequoia 15.1 (15.0) does not work properly. Not sure why those with 15.2 beta don't work.
 
This is the most Magic Keyboard I've ever had.

Had to update my work laptop, which thankfully I am able to manage the OS on. I'm usually a .2 guy for work stuff.
 
Same here. I got my Black Magic Mouse USB-C delivered on Halloween and paired it to my 13" M4 iPad Pro and found out I couldn't scroll. I'm running iPadOS 18.2 beta 1, so I'm assuming that I need to wait for beta 2 to fix it, so I paired my Magic Mouse to my 16" 2019 MacBook Pro instead, and now everything works fine. Scrolling is working properly on my Mac, and I'm running Sequioa 15.1, so now I'm waiting for beta 2 of iPadOS 18.2 to pair my Magic Mouse to my iPad again

Edit: Updated my iPad to beta 2 just now and everything works now. Scrolling is back
 
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Reported via Applecare to a "Miriah", who apparently is reporting the issue.
Chat PDF attached. Issue#
102452037434

+ did feedback:
https://www.apple.com/feedback/magicmouse.html (only option here!: https://www.apple.com/feedback )

Maybe just copy/paste this:
The new USB-C Magic Keyboard/Trackpad/Mouse sales pages all state software "System Requirements: Mac with Apple silicon running macOS 11.4 or later" is needed, eg:
https://www.apple.com/uk/shop/product/MXK83B/A/

Yet no one can get these to work properly on anything but macOS 15.1 – why??

See major thread:
https://forums.macrumors.com/threads/usb-c-magic-mouse-requires-sequoia.2441378

What are we meant to do here?
Regards, James
Click to expand...

...Apple will likely bury their heads in the sand and ignore everyone, as per usual, leaving us all wondering why the sales info is wrong! But worth a try. :rolleyes:
 

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