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Users Report Some iPhone 7 and 6s Models Activation Locked With Wrong Apple IDs
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More likely Chinese workers are copying the MEID # and whatever other information is needed for activation to activate stolen or knock-off phones.
+1
Happened to me on my iPhone 6s+ I sold to some random person across the country. I fully signed out / erased it all before shipping it, of course. Buyer had to mail it back to me, I had to go into an Apple store, and have them unlock it. Crappy experience for everyone.
Happened to me on my iPhone 6s+ I sold to some random person across the country. I fully signed out / erased it all before shipping it, of course. Buyer had to mail it back to me, I had to go into an Apple store, and have them unlock it. Crappy experience for everyone.
Are people in the factory playing with them and then they boxed them up but forgot to wipe everything so they did a remote wipe?
I would hope there's an audit log of what serial # is associated with what email address and how/why an address was updated. Might take longer, but I'd hope they can sort that out for you if it does happen.
Same issue o.....@icloud.com was the iCloud ID.
Happened with my old iPhone 6s+ when i went to sell it.
Took Apple 2 tries to unlock and 2 day wait each time. Very frustrating.
Happened with my old iPhone 6s+ when i went to sell it.
Took Apple 2 tries to unlock and 2 day wait each time. Very frustrating.
An increasing number of iPhone users are experiencing an Activation Lock issue in which the device is linked to an Apple ID email address that does not belong to them, according to crowdsourced information from MacRumors and Twitter.
MacRumors reader Balders, who recently purchased an iPhone 7 Plus, explained in our discussion forums:With the wrong Apple ID being displayed, users cannot sign in and are therefore unable to proceed with setting up the iPhone. The issue has primarily affected new iPhone 7 and iPhone 7 Plus models upon being turned on for the first time, and iPhone 6s and iPhone 6s Plus models upon being restored to default settings, although older models appear to be affected to a lesser extent.
MacRumors user TheKricket said his iPhone 6s suddenly became activation locked:The discussion topics above and others have received multiple replies from other MacRumors readers experiencing the same issue, while several Twitter users have also shared similar complaints. It is unclear when the Apple ID mixups first began, but user reports have gained traction since at least September.
A number of affected users said Apple was able to remove the Activation Lock on their iPhones upon providing the company with proof of purchase. This process can seemingly be completed at an Apple retail store by scheduling a Genius Bar appointment, or remotely by calling Apple's support team at 1-800-MY-APPLE.
On rarer occasions, however, the Activation Lock screen linked to a wrong Apple ID email address reappears more than once. In these cases, some users report that Apple fully replaced their iPhones.
It remains unclear what is causing the Activation Lock issues. Apple has not publicly commented on the matter.
Article Link: Users Report Some iPhone 7 and 6s Models Activation Locked With Wrong Apple IDs
I'm about to wipe two phones and send them to Verizon as trade-ins. Any suggestions as to keep this from happening? If Verizon get's it activation locked, I don't get my money and I don't see how I could fix this very easily. One phone I purchased on eBay so what kind of proof of purchase are they looking for? I'm guessing the reseller on ebay bought it in some batch of phones. I don't see how you could easily find the original proof or purchase.
Don't worry buddy, they'll get it sorted for you. I know it's a pain waiting, but it'll all be fine before you know it.
It's NOT fine. My iPhone is for business and for family--I'm an independent contractor--and being down for two days would most certainly not be acceptable, so do not tell others what should be acceptable /rant
This is most disconcerting. Do we know anything specific about this? Is it related to iOS 10 only or does it also affect iOS 9? Is it happening only or primarily with a particular telecom (e.g., Verizon--just an example, not a claim)? Is it related to Find My iPhone? A different Apple security feature? Sounds like something has been compromised.
Apple Pay, Apple home, Apple Car...
This is another one of those times where Apple software proves so unreliable that it makes me reluctant to use their services into the future.
I don't ever want to be locked out of my house, or my car, or be unable to pay for things, or be stranded overseas in a non-english speaking country without apple stores, and have this happen because I thought home automation, paying with a phone or an apple car sounded good.
Right now, losing access to messages or phone calls for a while is inconvenient - but apple is increasingly positioning the iPhone as the key to an automated lifestyle.
It might seem like a fairly minor first-world issue now, but I think Apple really needs to lift their game if they want to deliver on the automated future they keep alluding to.
This is another one of those times where Apple software proves so unreliable that it makes me reluctant to use their services into the future.
I don't ever want to be locked out of my house, or my car, or be unable to pay for things, or be stranded overseas in a non-english speaking country without apple stores, and have this happen because I thought home automation, paying with a phone or an apple car sounded good.
Right now, losing access to messages or phone calls for a while is inconvenient - but apple is increasingly positioning the iPhone as the key to an automated lifestyle.
It might seem like a fairly minor first-world issue now, but I think Apple really needs to lift their game if they want to deliver on the automated future they keep alluding to.
This happened to me on my iPhone 6s 128 att phone. I took out the sim when I got my iPhone 7 and the phone stayed on in airplane mode for a coupe days. I removed and earased all the apps one by one and then logged out of iCloud, and find my phone, and erased all the contents. I sold the phone on eBay, thankfully locally. The new buyer couldn't log in and told me I didn't log out of iCloud, I told him I did and it's probably a different issue. We met up, I called apple and was on phone for 35 minutes. I had to provide proof of ownership, and proof of sale with serial, and imei numbers. A week went by and no unlocking. I called Apple on Monday and spent another 45 minutes on the phone, by Tuesday evening they unlocked the phone.
Similar thing happened to my iPhone 6 which I bought new 2 years ago. Somehow got signed out of my iMessage account, then couldn't log back in no matter what I tried. Finally had to wipe the phone and restore from backup. Upon setup, it was activation locked but also thankfully to my own account.
there is one explanation for this problem. iPhone 7 and 6 are obviously recycled from iPhone 6 using the new recycling robot that apple created "Liam". So I assume the affected phones have missed replacing some of the parts and used old ones from broken phones. This is why Apple did not change the whole design of iPhone 7. to use the broken phones and unsold iPhone 6 and 6s.
HOLY COW!!!
My mom has had her iPhone repeatedly ask for her original Apple ID, one she hasn't used in like 4 years! It will come out of a reset, and occasionally ask for verification, and even though setup with her current Apple ID, it will eventually popup demanding that she verify with her old, and inoperative, Apple ID. I wonder if this is related. We have a case open with Apple support and they just appear to blow us off. Which sucks for my mom... She thinks that I should have some pull over Apple for all the years I've supported computers in general, and Apple users in the are in particular.
Nope. They still think I'm a nobody. Like everyone else...
[doublepost=1475714484][/doublepost]
So Apple cellular chips have been hacked? DAMN...
My mom has had her iPhone repeatedly ask for her original Apple ID, one she hasn't used in like 4 years! It will come out of a reset, and occasionally ask for verification, and even though setup with her current Apple ID, it will eventually popup demanding that she verify with her old, and inoperative, Apple ID. I wonder if this is related. We have a case open with Apple support and they just appear to blow us off. Which sucks for my mom... She thinks that I should have some pull over Apple for all the years I've supported computers in general, and Apple users in the are in particular.
Nope. They still think I'm a nobody. Like everyone else...
[doublepost=1475714484][/doublepost]
So Apple cellular chips have been hacked? DAMN...
APPLES SYSTEM IS COMPROMISED AND HACKED. AND THEIR SHOVING THIS INCONVENIENCE INTO MY FACE
@yahoo.com??? WTF, I only use @me.com, and according to Apple, the Activation Lock came from CHINA. KSKAACSKALALAWPEPTPEXM WTF!!
Either them, or the Chinese version of the CIA
Hmm. Come to think of it, even my oldest iPads have been asking for my Apple account info a lot lately. Seemed pretty strange. Started about a month ago, maybe? But iPads wouldn't be on a phone list, so...weird.
[doublepost=1475715961][/doublepost]I had the same problem and the account was a from the apple support computer used to setup at Apple Store so I went back and had them remove it
An increasing number of iPhone users are experiencing an Activation Lock issue in which the device is linked to an Apple ID email address that does not belong to them, according to crowdsourced information from MacRumors and Twitter.
MacRumors reader Balders, who recently purchased an iPhone 7 Plus, explained in our discussion forums:With the wrong Apple ID being displayed, users cannot sign in and are therefore unable to proceed with setting up the iPhone. The issue has primarily affected new iPhone 7 and iPhone 7 Plus models upon being turned on for the first time, and iPhone 6s and iPhone 6s Plus models upon being restored to default settings, although older models appear to be affected to a lesser extent.
MacRumors user TheKricket said his iPhone 6s suddenly became activation locked:The discussion topics above and others have received multiple replies from other MacRumors readers experiencing the same issue, while several Twitter users have also shared similar complaints. It is unclear when the Apple ID mixups first began, but user reports have gained traction since at least September.
A number of affected users said Apple was able to remove the Activation Lock on their iPhones upon providing the company with proof of purchase. This process can seemingly be completed at an Apple retail store by scheduling a Genius Bar appointment, or remotely by calling Apple's support team at 1-800-MY-APPLE.
On rarer occasions, however, the Activation Lock screen linked to a wrong Apple ID email address reappears more than once. In these cases, some users report that Apple fully replaced their iPhones.
It remains unclear what is causing the Activation Lock issues. Apple has not publicly commented on the matter.
Article Link: Users Report Some iPhone 7 and 6s Models Activation Locked With Wrong Apple IDs
I'm willing to bet that some sort of scam is going on at foxcon assembly line where these phones are being manufactured which apple obviously isint aware of.
If this is the case, then the issue is tied to the hardware and it would be impossible for apple to fix it though a mass update.
If this is the case, then the issue is tied to the hardware and it would be impossible for apple to fix it though a mass update.
This is VERY scary. I'm a trucker and if this happens to my 6plus ill be screwed. There is like no way that I could get to an Apple Store for days or possibly a couple of weeks.
Questions, does this problem only seem to come up if the phone is wiped or if logged out of Apple ID?
Or, is it happening when the phone it just turned on? Any answers welcome.
Questions, does this problem only seem to come up if the phone is wiped or if logged out of Apple ID?
Or, is it happening when the phone it just turned on? Any answers welcome.
I believe it's only when the phone is restored. This happened to mine after I erased all settings. Very odd.
WILL APPLE REPLACE MY IPHONE???? BECAUSE SCREW ALL THE WORK THEIR ASKING ME TO DO. OR ~~I SWEAR~~ I'M SOOOOO TOTALLY GONNA GO TO AN APPLE STORE WITH A STEEL BALL. I TOTES SWEAR
After wiping, try setting them up as new without logging in to an Apple ID and double check here: https://www.icloud.com/activationlock/
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