Uuuuuggggggggggggghhhhhhhhhhhh!!!!
After being ten days late after the 30 day estimate, they finally sent me the FedEx shipping e-mail. I clicked the link and FedEx said it would ship be shipped in five days.
I wait five days. No luck, and the damn 'expected arrival' field still said the same day. I called FedEx (hard) and after digging, they say, "Huh, it's sitting in customs." the woman seemed absolutely puzzled. After well over an hour, she finally managed to get it back on board, so it seemed, and said it would be delivered Thursday (today) before 5:00PM).
It's past then now, and I'm still caseless. I call them yet again, quite pissed off this time, as the company doesn't even know how to do an accurate estimated delivery, yet alone if a product is sitting in customs for eternity.
Anyway, she says she wants my visa card number again (what?), and I'll be hit with $20 on top of what I've already been paid. Why? I refused, talked to a manager, and after well over two hours of bickering and very pissed off diversing, she said it will be another week until it's delivered.
FedEx. Are. Idiots.
Can't wait for my case, though.