the case is so off it doesn't even touch the left side of my phone
As I posted in my photos on the previous page, I also had the same issue with the case bulging on the left side. Mine left a 1mm air gap between the case and phone below the volume buttons.
But in the end it really wasn't very hard to bend it back into shape... After all it's just a thin piece of aluminum.
the element symbol and name are painted onto the case and is already coming off
My lettering is not rubbing off nor is my finish scratching and I've been using it continuously since I installed it.
I wouldn't buy from these people again and just spend the extra on a genuine one
... That's all well and good except that there is NO SUCH THING as a "genuine" VaporPro for the iPhone 5 by ElementCase. Element never made a VaporPro for the iPhone 5, only for the 4/4S. So you can spend all you want but the only place you can get a VaporPro for the iPhone 5 is through these asian vendors.
For under $23 shipped for this aluminum bumper case I'm pretty happy. If I'd spend $130 (how much Element charges for a VaporPro for iPhone 4/4S) then I'd be pissed...
In fact I did spend $90 on the original Element Vapor case for my iPhone 4 when they were first introduced. The all metal band absolutely destroyed the reception on my phone. That bumper went straight into my closet and never spent a single day on my phone as a result. Talk about a complete waste of money...
As far as shipping delays, I guess I'm just used to ordering things from China. With the China/HongKong post, US customs, and then US Postal Service I don't get freaked out when it takes a little longer to get to my doorstep. It's not like we're dealing with Amazon Prime... I've had plenty of packages from China sit in US customs for 2-3 weeks before being released to the USPS. Usually for no particular reason at all...
Just this evening I had a colleague notice my iPhone 5 in the VaporPro and asked about where he could order one. I happily gave him the info.
Sorry it didn't work out for you... I hope the Sector 5 suits your needs!