Verizon-- are you kidding me?

Discussion in 'iPhone' started by Traderalways, Jan 19, 2017.

  1. Traderalways macrumors member

    Joined:
    Sep 14, 2012
    #1
    they refused to sell me a full price iPhone 7+ in corporate store! I had to finance.... give me a break! Everything is about the up sell! I guess I either have to order online or leave Verizon... my rant is over! lol.
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    sounds like just a bad employee, i'd try again with someone else
     
  3. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #3
    Financing isn't an up sell. Its the same cost overall. You could have just financed it and paid it off immediately.
     
  4. ardchoille50 macrumors 68020

    Joined:
    Feb 6, 2014
    #4
    Agreed. I would have asked to speak with a supervisor.
     
  5. Septembersrain Contributor

    Septembersrain

    Joined:
    Dec 14, 2013
    Location:
    Texas
    #5
    No way, I'd walk out myself. I have heard that before about Verizon because their phones come unlocked. So they block the sale in store unless it's financed to ensure it stays tied to your account and they can charge the upgrade fee.
     
  6. BearBert macrumors member

    BearBert

    Joined:
    Oct 6, 2015
    #6
    Since you were paying full price why not go to Apple directly?
     
  7. oneMadRssn macrumors 68040

    oneMadRssn

    Joined:
    Sep 8, 2011
    Location:
    Boston, MA
    #7
    Plus pay the line upgrade fee.

    Whereas buying it outright right away would allow it be a BYOD with no upgrade fee.
     
  8. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #8
    My bad, you are right. I forgot that that has been added to carrier financing now. But the OP could have gone to Apple as mentioned above.
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    I agree but they are pushing it hard and they also see it as tying you up to a long term commitment.
    So they would rather have you do that instead of paying full price and using up a phone that they have in stock that could go to someone else switching over or starting a device payment plan and getting an upgrade fee out of it too.
    Nothing they do is random, its all to make profit and lock in customers in the end :)
     
  10. BlandUsername macrumors regular

    BlandUsername

    Joined:
    Jan 18, 2016
    Location:
    In yer server room, fixing the tubes
    #10
    If you are buying unlocked, Why in the heck would you do Verizon??????
     
  11. Stevessvt macrumors 6502

    Joined:
    Jul 2, 2010
    #11
    Or Best Buy,...(assuming you're in the US)
     
  12. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #12
    I think the OP talked to an employee who didn't know what he or she was talking about, as that is not Verizon policy.

    Call Verizon (not the store you visited) and explain to them what happened. Be very detailed and provide names and the store number and or address. Remain calm and polite. Also let them know that the incident is giving you second thoughts about staying with Verizon. Give Verizon a chance to make it right. If you handle the call correctly and put the tirade to the side, I believe Verizon will be very apologetic and make things right for you and then some.
    --- Post Merged, Jan 19, 2017 ---
    Seeing how he is already a Verizon customer, it would make sense that he would want to do phone business with Verizon.
     
  13. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #13
    Verizon is the only competent wireless carrier in the US in my opinion.
     
  14. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #14
    I am new with Verizon and thus far, my experience with them has been a pleasure. I have contacted them 3 times and they have been very professional and prompt in addressing any questions, as well as a billing name correction. Before Verizon, I was with Sprint for 15+ years. And the way they conduct business is pale in comparison to Verizon. I hope my new dating relationship with Verizon works out long term. :cool:
     
  15. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #15
    Verizon customer service is also based in the US. So I support a company putting Americans to work.
     
  16. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    Yeah right, far far from it.
    Horrible customer service.
    They're only competent when it comes to jacking up prices and making up new fees. :D
     
  17. Bako-MacAddict macrumors 68000

    Bako-MacAddict

    Joined:
    Jun 7, 2012
    Location:
    California
    #17
    Go to the Apple Store.
     
  18. oldtime macrumors regular

    Joined:
    Nov 27, 2007
    #18
    As others have said, just go to an :apple: Store. Why go to Verizon unless you absolutely have to?
     
  19. cynics macrumors G3

    Joined:
    Jan 8, 2012
    #19
    I just goto the Apple store when paying full price. Verizon employees make things overly complicated.

    Buy iPhone at Apple store, swap sim cards, done. This requires zero interaction with Verizon and I...just the way I like it.
     
  20. SoN1NjA macrumors 65816

    SoN1NjA

    Joined:
    Feb 3, 2016
    Location:
    designing another cheap logo
    #20
    A Glock and an iPhone 4
    Nice
     
  21. Traderalways thread starter macrumors member

    Joined:
    Sep 14, 2012
    #21
    Manager came out and also refused to sell me the phone at full price! All they wanted to do was review my account and try to sell me things I didn't need! What a joke... I guess they don't want my 6 lines anymore. Lol.
     
  22. cynics macrumors G3

    Joined:
    Jan 8, 2012
    #22
    My EDC. Need to update that though, looks corny but I'm too lazy lol.
     
  23. Rhonindk macrumors 68020

    Rhonindk

    Joined:
    Oct 3, 2014
    Location:
    Bloom County: Meadow Party
    #23
    Does Best Buy sell unlocked?
    Last I bought dirt from them, they wanted the Carrier I would be using even though I was not immediately activating it.
     
  24. Stevessvt macrumors 6502

    Joined:
    Jul 2, 2010
    #24
    Yup, I'm on T-Mobile, but I requested it to be first booted with a Verizon sim, which they did. This automatically unlocks it.
     
  25. Rhonindk macrumors 68020

    Rhonindk

    Joined:
    Oct 3, 2014
    Location:
    Bloom County: Meadow Party
    #25
    Thanks! Good to know.
     

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