Most cell phone reps are very aggressive about their products. And after several years of hearing customer after customer come in and compare their products to the iPhone, I imagine Verizon reps are getting particularly skilled at ********ting their way around that issue.
I was phone shopping with my brother recently who wanted to look at some Verizon Android phones. I had some real fun with that rep, expertly refuting all his claims about how the Android had a better app store and all that jazz. He was quite fired up about it too. Boy did he sling the well-worn sound bites about Android vs. iPhone, but I cut right through every one of them. Eventually I suggested he not take it so personally and we went on our way. My brother is now a happy iPhone owner. He never was impressed with the droids.