Verizon finally reacts to T-Mobile/AT&T Pressure

[Apple Trees]

http://m.androidcentral.com/verizon-offer-100-bill-credit-new-lines-feb-7th-28th

$100 bill credit for new lines and waived $35 activation fees. Sounds like a good start.

 

[MsRandall]

They better do better than that to keep their customers - twitter has a lot of Verizon customers questioning their bills and services

But a good starting point

 

[maflynn]

I always hated those activation fees - that was a money making endeavor from the get go. That's nice to see them get waived

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twitter has a lot of Verizon customers questioning their bills and services

Those people should contact VZW so they can be sure their voice is being heard by Verizon.

 

[Arran]

I always hated those activation fees - that was a money making endeavor from the get go.

More like a money grab.

 

[I7guy]

This activation fees are like baggage fees. Annoying.

 

[wordoflife]

Before they would give you credit to buy a new phone and sign a new line. Now you have to pay $35 to do that.

 

[MsRandall]

Those people should contact VZW so they can be sure their voice is being heard by Verizon.

Their twitter account is responding to the customers, I called yesterday and they had a 15 minute wait, so I hung up. I am sure the calls are coming in....I will sit back and wait.

I would love to keep Verizon but a savings of $50 a month

 

[zone23]

Verizon better believe I've got my eye on AT&T there network is pretty good in my area.

I like Verizon's thinking - Ya we will give those suckers 135$ to sign up a new 2 year contract (lock them in) and it will take us 3 months to get out money back then it pure profit $$$. All my lines are out of contract come 2/15 except my iPad and its up in September so I could just buy it out. Might be switching carriers. Only problem is I don't want to buy 3 or 4 new devices off contract that's some cash.

 

[869639]

I always hated those activation fees - that was a money making endeavor from the get go. That's nice to see them get waived

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Those people should contact VZW so they can be sure their voice is being heard by Verizon.

I think voices are more heard on social media than on phone calls, it puts more pressure on a company as it leaves trails for others to see.

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Verizon better believe I've got my eye on AT&T there network is pretty good in my area.

I like Verizon's thinking - Ya we will give those suckers 135$ to sign up a new 2 year contract (lock them in) and it will take us 3 months to get out money back then it pure profit $$$. All my lines are out of contract come 2/15 except my iPad and its up in September so I could just buy it out. Might be switching carriers. Only problem is I don't want to buy 3 or 4 new devices off contract that's some cash.

2/15 = as in Feb 15? or Feb 2015?

Your iPad if its iPad 3 or higher will work on AT&T 4G [HSPA+]

If you have a iPhone 5 or higher = AT&T 4G [LTE 5C/5S]

 

[T5BRICK]

I switched my wife from Verizon and brought my 3 other family members into the new AT&T plan a few days ago. We're ending up saving $2880 every two years compared to what we were all paying before. We don't always upgrade our phones every two years, so we'll save even more overall. Even if we pay out of pocket to upgrade the 4 iPhones and the one flip phone every two years, we'll still come out ahead.

Verizon is going to need to do better than a one time $100 + $35 per line credit.

 

[maflynn]

More like a money grab.

No argument from me, its ridiculous that there's really no manual labor needed for me to become a customer but I'm charged a fee.

Their twitter account is responding to the customers, I called yesterday and they had a 15 minute wait, so I hung up. I am sure the calls are coming in....I will sit back and wait.

I would love to keep Verizon but a savings of $50 a month

I think voices are more heard on social media than on phone calls, it puts more pressure on a company as it leaves trails for others to see.[

You're right, I concede the point, I see social media working better in this case.

 

[Arran]

...its ridiculous that there's really no manual labor needed for me to become a customer but I'm charged a fee.

Absolutely. They're just trying it on. I asked them to remove four $36 fees last time - and they did. You have to challenge them - they're laughing if you don't.

 

[Prise]

Absolutely. They're just trying it on. I asked them to remove four $36 fees last time - and they did. You have to challenge them - they're laughing if you don't.

Right, from my experience, ATT (assume VZN would be the same) has always waived the $36 activation fees for our lines for new & upgrades.

But, you do have to go through the inconvenience of calling them.

 

[maflynn]

You have to challenge them - they're laughing if you don't.

I do, I've had it removed once or so, but not the last time I came back to VZW (coming from ATT)

 

[Arran]

...but not the last time I came back to VZW (coming from ATT)

That's strange isn't it? It kind-of makes you think they don't want your business. Like they're doing fine and don't really need you.

Even a cheap restaurant gives you some free bread for coming in, but these guys want to charge you just for opening the door.

 

[I7guy]

Cheap restaurants in my area stopped giving bread.

 

[Statelymwhite]

I only wish I had Verizon's service coverage once in the past five years, and that was while I was camping, and I shouldn't have been on my phone, anyway.

 

[CEmajr]

I just got an email from them today offering the $100 credit if I bring my recently ported out iPad line back to them. They're definitely feeling pressure.

 

[C DM]

I just got an email from them today offering the $100 credit if I bring my recently ported out iPad line back to them. They're definitely feeling pressure.

But unfortunately not doing much about it, at least not much of any real meaning compared to what the other carriers (even AT&T) already did.

 

[Diseal3]

Maybe they are testing the waters while they add new plans and add them to the computer system. Heres to hoping.

 

[carjakester]

they have to do better than that!

 

[SC54HI]

If they also waived the upgrade fee for existing customers, I'd begin to take them seriously.

Till then, I'm out of contract & looking seriously at the other options out there.

 

[rockitdog]

I signed up for VZW service on 1/31 and called and they gave me the $100 without any issue. Nice that they are showing some flexibility with it too.

 

[C DM]

I signed up for VZW service on 1/31 and called and they gave me the $100 without any issue. Nice that they are showing some flexibility with it too.

It's definitely good that they didn't try to give you any trouble with it, although since you are still within the 14-day return window, that might have had something to do with it.

 

[JoshGlzBrk]

Well that's a ****** deal.