When I go to my line on the Verizon account, my only option to upgrade is to pay the full amount for my phone which is $634. I got my 12 Pro Max on launch day last year and it should be eligible for the Annual Upgrade program, I just have to pay 50% off the phone (at 43% currently) but it doesn’t give me the option for this smaller payment, only the full pay off (option is greyed out, and even if I do it from the shopping page, it’s the same result.) How can I get it to only give me the Annual Upgrade price?