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Verizon owners! Ugh!! Can't activate new phone for 24 hrs!

iHeartsteve

iHeartsteve

macrumors 68000
Original poster
Feb 12, 2012
1,572
924
Im so mad. I used another family member upgrade to get subsidized price. However they won't let me for 24 hours switch it over to my phone line yet!! I problem sounded super bitchy to Verizon sales rep at the store lol.

Anyone else have this problem?
 
I made a thread about this but no one posted.

Even if you switched on the phone.

1.If you switched on the phone, connect it to iTunes, and restore the iPhone
2. Once the download finishes (960mb) complete the restoration
3. Once it is complete turn off the phone right away
4. Call Verizon 1800-922-0204
5. Tell them that you got the iPhone 5 today under your name and you would like to switch it to the other line
6. They will go through the steps and it should work

I spoke to a man named Michael and he didn't even need the IMEI or SIM number. I am also able to keep my unlimited data
 
Riiyah said:
I made a thread about this but no one posted.

Even if you switched on the phone.

1.If you switched on the phone, connect it to iTunes, and restore the iPhone
2. Once the download finishes (960mb) complete the restoration
3. Once it is complete turn off the phone right away
4. Call Verizon 1800-922-0204
5. Tell them that you got the iPhone 5 today under your name and you would like to switch it to the other line
6. They will go through the steps and it should work

I spoke to a man named Michael and he didn't even need the IMEI or SIM number. I am also able to keep my unlimited data
Click to expand...

Ok good to know. Sales rep at store of course tried telling me that corporate prob wouldn't do it. Ugh support is closed now at 11pm!
 
Riiyah said:
I made a thread about this but no one posted.

Even if you switched on the phone.

1.If you switched on the phone, connect it to iTunes, and restore the iPhone
2. Once the download finishes (960mb) complete the restoration
3. Once it is complete turn off the phone right away
4. Call Verizon 1800-922-0204
5. Tell them that you got the iPhone 5 today under your name and you would like to switch it to the other line
6. They will go through the steps and it should work

I spoke to a man named Michael and he didn't even need the IMEI or SIM number. I am also able to keep my unlimited data
Click to expand...

I wonder if after restoring if it would work switching online instead of calling Verizon. I'm going to try it.
 
Yup, same thing happened with me. The first lady I spoke to though said I had to wait till midnight and then the 2nd rep told me 24 hours. I will try the midnight thing out and see how that goes.
 
iHeartsteve said:
Im so mad. I used another family member upgrade to get subsidized price. However they won't let me for 24 hours switch it over to my phone line yet!! I problem sounded super bitchy to Verizon sales rep at the store lol.

Anyone else have this problem?
Click to expand...
Why didn't you just switch the upgrade when you ordered?
 
I did the same thing and the rep gave me the same story. I went to the apple store and asked for a new SIM and they gave it to me. I called Verizon and gave them the IMEID and SIM card number and it's working perfectly with unlimited data already!
 
jester0723 said:
I did the same thing and the rep gave me the same story. I went to the apple store and asked for a new SIM and they gave it to me. I called Verizon and gave them the IMEID and SIM card number and it's working perfectly with unlimited data already!
Click to expand...

You an also activate your sim on the verizon website.
 
I was told the same thing, I looked online at my account and the iPhone doesn't show up anymore. I think I'm going to try to activate later tonight and hopefully it works.
 
Sub.0 said:
You will be able to do it online on verizonwireless.com
Click to expand...

I've been trying, I keep getting the following page:
anekv9.png


After I enter my info, the next page just goes blank and that's it.
 
ThaBlink said:
Now I got this, but still doesn't show as activated:
Image

Oh well, guess I'll just have to wait until tomorrow.
Click to expand...

Have you tried doing the *228 thing they make us do when were activating phones.

If anyone tries to do it online before the 24 hour wait and it works can you please let us know how you did it
 
Last edited:
Cozmo85 said:
You an also activate your sim on the verizon website.
Click to expand...

That's what I did. Ordered the phone on another lines upgrade. All I had to do was log on the site say activate new phone, selected my number instead, typed in the phone code and sim code, and boom within 5min I was up running and managed to keep my unlimited data without paying full price. So happy!!! =)
 
I tried activating again and still nothing. This time it let me put in the IMEI number then the ICCID number and it went through without saying saying the simcard was assigned to a different number. It just told me that verizon couldnt process the action at the time, so hopefully in the morning ill be able to activate it.
 
Ugh. On the line with customer service rep. And they keep saying they can't switch the line yet for the full 24 hrs and that I'd I want it activated now, I'd have to buy a sim card!!
 
Sub.0 said:
I just hope this "24 hour" rule works because I would be pissed if they change their story.
Click to expand...

Yeah same here! Customer rep said sim cards are free! I'm so mad rep at the store didn't tell me about this earlier today or id have an activated phone NOW, for free.
 
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