This weekend I had a fairly major issue come up when I accidentally de-activated my Pre-Paid Verizon account that I purchased on the iPad. I thought that "de-activate" meant that it wouldn't auto-renew, which is what I wanted to do. Anyway, after de-activation (which ended my service, cancelled all of my data, and made it so I couldn't connect to LTE or 3G) I called Verizon, who told me, after being transferred to 3 different departments and dropped once, that I needed to get a new 4G sim card, and to go to a Verizon store. So I did. When I got to the Verizon store, the manager told me that they were unable to issue a new sim card without signing me up for a post-paid account (as if it was a new phone), and that they could not even give out pre-paid accounts. It wasn't even an option for them in their system. And, if I get a post-paid account, any time I want to turn it off, they're going to have to replace the sim card again if I want to re-activate. This seems crazy, right? So I went to the apple store and after about 90 minutes of waiting got them to swap out my ipad for a new one out of the box, with a fresh sim, and that has solved the problem. I did however get taken for the first $20 data plan I bought and subsequently deactivated. Anyway, BEWARE. It was a huge pain to get this rectified. DON'T DEACTIVATE.