Verizon Recalls 2.5 Million Hotspots Due to Fire Risk

[jjudson]

With every phone being a hotspot, who uses hotspot devices any more? I'm surprised these are still around, let alone going up in flames...

 

[notabadname]

Oooops

can just hear the phone call from the CEO to the head of engineering/product development; “are you f@%#ing kidding me?”

 

[notabadname]

With every phone being a hotspot, who uses hotspot devices any more? I'm surprised these are still around, let alone going up in flames...

You can’t really use a phone that travels with you for “smart homes”, Ring, smart lighting, security cameras, etc.

 

[mingoglia]

I can’t find the delete button to delete this duplicate post.

 

[mingoglia]

If it were maintainable by the user, you could just replace the battery. But now like this, it is e-waste.

I have one of these devices because last year I was living part time Glendale, CA for 8 months doing some work. I was an ATT customer, but ATT didn’t work in my apartment. I bought one of these devices as a “temporary” Internet device to just use when I was in my apartment. Anyway, I’m currently not using it but figured I’d get a replacement, in case I ever have a “need” for 4G Internet (again), LOL

Anyway, this is the part that would annoy me if I was still currently relying on this device. Here’s the message I got when I filled out their replacement form:

Thank you for registering!​

You will receive a return kit with instructions for the return of your Ellipsis Jetpack within 6-8 weeks. Upon receipt of your Ellipsis Jetpack, a replacement device will be shipped to you, free of charge.

If you have questions, please call (855) 205-2627.

I’ll tell you what, if I currently relied on this device I would be pissed off that it was going to take them up to 2 months to send me an empty box to mail it back, since I’m supposed to discontinue use of the device. At that point I still wouldn’t be able to use the device as I still would have to wait for them to receive my defective device. I would still not be able to use my device as I would then still have to wait an unknown amount of time to receive the replacement. One other slight annoyance is they have my contact info, yet I had to read about this on Macrumors.

A better option would be. 1) Exchange it at the store. 2) Send me a replacement battery.

Anyway, I’m exchanging it just because. I’m mainly just curious how long it actually takes. The device is garbage.