I have had numerous people tell me that when going into Verizon, reps are purposely trying to talk iPhone wanting customers out from buying them. They are trying to push them all to Android phones. I can't believe this! Someone literally told me that one representative told them that the phone is "outdated" and that Apple would be "bought by android." I can't believe someone would say such a thing. I guess you can't expect much more from Verizon. Anyone else have similar instances?