Am I correct in saying that you have to turn in your existing verizon phone to get started on the new edge program? Or can you order a new phone and keep your original phone if this is your first edge phone?
Am I correct in saying that you have to turn in your existing verizon phone to get started on the new edge program? Or can you order a new phone and keep your original phone if this is your first edge phone?
I just finished an online chat with a rep and she confirmed you don't have to trade in current device to start Edge.
I thought I read somewhere a few months ago that if you were previously on contract and within 1 year of your contract end date then you could trade in and start Edge. The rep however said you can keep current device when just starting Edge.
This the exact way it works. If you are not bound to a 2-year contract and are eligible for upgrade then you do not have to turn your existing device in. If you are currently within 1-year of your 2-year contract expiring you can upgrade via Edge early, however you must turn in your current device as they are allowing you to forgo the remainder of your original contract agreement to purchase a phone early.
Question- I am currently under the EDGE plan and I've paid more than 50% so I'm eligible for an upgrade. I am currently on the Verizon Maxx 6GB plan. I would like to upgrade to a regular 2-year agreement with an iPhone 6 rather than doing EDGE again. Basically give in my current phone and then sign a 2-year agreement. Is that possible?
This the exact way it works. If you are not bound to a 2-year contract and are eligible for upgrade then you do not have to turn your existing device in. If you are currently within 1-year of your 2-year contract expiring you can upgrade via Edge early, however you must turn in your current device as they are allowing you to forgo the remainder of your original contract agreement to purchase a phone early.
This is really important... And has been mentioned here already, but... Early edge and new edge are very different in one sense. Early edge, you have to turn in your old phone and it has to be, by their definition, in good working condition. If it's not- $300 back to you. New edge plans - no old device turn in required. This is the biggest caveat to this whole thing that took me a while to figure out.
I'm going to verizon tonight to make sure they will note my account to having a phone that is eligible for early edge with no charge back to me. This way, If the sorting facility decides they want to charge me, verizon has to cover it.
I just finished an online chat with a rep and she confirmed you don't have to trade in current device to start Edge.
I thought I read somewhere a few months ago that if you were previously on contract and within 1 year of your contract end date then you could trade in and start Edge. The rep however said you can keep current device when just starting Edge.
For a limited time, existing customers who are within 12 months of their upgrade eligibility date can trade in their old phones and use Verizon Edge to enjoy the benefits of a new 4G LTE smartphone. This offer is available 7/1/14 - 7/31/14. To be eligible for this offer, you must:
Be eligible for Verizon Edge
Be within 12 months of upgrade eligibility date
Upgrade to a new 4G LTE Verizon smartphone
Have an active postpaid service agreement (prepaid accounts currently not eligible for Edge)
Return your current device that was active on the upgrading line as of start of promotion (07/01/14) or authorized replacement (e.g. CLNR, Insurance) in good working condition
I am not sure if someone else already answered your question (don't have time to read every comment), but I work for Best Buy Mobile so I deal with this every day.
if you want to do Edge, but you are still under contract you DO need to send back your old phone.
it has to be in good working conditions (no cracked screen). They will give you 14 days to mail it. If your phone is not mail back to Verizon within 14 days or if the phone is in no working conditions (cracked screen or water damage) they will charge you $200 on your next Verizon Bill.
Thanks, what about the opposite situation. I am currently under the EDGE plan and I've paid more than 50% so I'm eligible for an upgrade. I am currently on the Verizon Maxx 6GB plan. I would like to upgrade to a regular 2-year agreement with an iPhone 6 rather than doing EDGE again. Basically give in my current phone and then sign a 2-year agreement. Is that possible?
When you say more than 50% does that put you close to 60%? Because you have to pay 60% of the device in order to upgrade. After that you just pay for the new phone and sign the two year contract. Remember there will be an upgrade fee with the 2 year contract as well.
With new Edge, if you are still under your 2-year contract and have less than a year left then you absolutely do have to turn in your existing device, even if said device was not purchased via the Edge program. If you are new Edge and your contract has already expired then you keep the existing device you own.
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Not true at all
http://www.verizonwireless.com/support/faqs/Equipment/vz-edge.html
I thought I read that before. I placed my preorder and it didn't say I had to trade in my device. We shall see when I receive it. Also worth noting that what you quoted says it's a promo until 7/31/14 as well, so there is a lack of concrete information.
I think there is one caveat, if you are currently on a two-year contract and near the end of your contract term, you can upgrade early to Edge without sending in your old phone. My 2 year contract expires on October 26 but I was able to upgrade this morning online by changing to the Edge program but don't have to send in my old phone. Maybe if you are closer to the end of your contract you don't have to send in your old phone when changing to Edge.
I am not sure if someone else already answered your question (don't have time to read every comment), but I work for Best Buy Mobile so I deal with this every day.
if you want to do Edge, but you are still under contract you DO need to send back your old phone.
it has to be in good working conditions (no cracked screen). They will give you 14 days to mail it. If your phone is not mail back to Verizon within 14 days or if the phone is in no working conditions (cracked screen or water damage) they will charge you $200 on your next Verizon Bill.
Thanks, this is exactly what I'm looking for. I want to do early EDGE, but I also want to keep the phone, since I've also promise a relative that I'll give them my phone. Do you know if the $200 is a standard fee or does it very? I won't mind taking a $200 hit, but if it's more than that, I might have to reconsider. Thanks.
It's $200 it is a standard fee. Now there is also a way around this! And if you want let me call our Verizon Rep and confirm this. But one time I had a customer that had a cracked screen n their phone and a Verizon rep told them to just put on old phone on their line and then send that one back. I asked how this is possible and they told me you don't actually have to send the original phone that you got when you upgraded, you just have to send the one you have on the line when you do edge.
So if you have an old phone lying around ur house, then you can put it on your line and then upgrade and you will be required to send the old phone and keep the one you are gonna give your relative.
13 year customer with Verizon and rep just told me I don't qualify for Edge? What are the requirements for edge?
Currently:
12gb share plan
4 lines
1 hotspot
I am not sure if someone else already answered your question (don't have time to read every comment), but I work for Best Buy Mobile so I deal with this every day.
if you want to do Edge, but you are still under contract you DO need to send back your old phone.
it has to be in good working conditions (no cracked screen). They will give you 14 days to mail it. If your phone is not mail back to Verizon within 14 days or if the phone is in no working conditions (cracked screen or water damage) they will charge you $200 on your next Verizon Bill.
You have to qualify on a credit check I believe. I almost signed up, but shy-ed away at all the legal docs you have to sign, it was like buying a car. I just like paying for the phone, easier.
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That is a horrible deal, as you paid for the phone originally. Really bad if you paid full price. Unless.... you send them your old flip phone, does it have to be a 1 year old smartphone?
It's $200 it is a standard fee. Now there is also a way around this! And if you want let me call our Verizon Rep and confirm this. But one time I had a customer that had a cracked screen n their phone and a Verizon rep told them to just put on old phone on their line and then send that one back. I asked how this is possible and they told me you don't actually have to send the original phone that you got when you upgraded, you just have to send the one you have on the line when you do edge.
So if you have an old phone lying around ur house, then you can put it on your line and then upgrade and you will be required to send the old phone and keep the one you are gonna give your relative.