Has anyone used the mail in Verizon trade in program? I'm just wondering how long it took from when you mailed the phone in to when they say it was received.
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Verizon trade in program question.
- Thread starter AuroraProject
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Well we are in the same boat then. I mailed mine in on the 21st, and have checked using the status checker, it continues to say "not received".
Are you using the status checker on a PC?
I'm checking it on my phone and it just comes up with blank status boxes.
I'm checking it on my phone and it just comes up with blank status boxes.
Yeah, mine looks like that except without the tan area. It's all just blank.
I did call them last week and they said it could take 4 to 6 weeks to even start the processing at the warehouse. It won't show recieved until they scan it for the first time.
Sorry, I should have mentioned that earlier
I did call them last week and they said it could take 4 to 6 weeks to even start the processing at the warehouse. It won't show recieved until they scan it for the first time.
Sorry, I should have mentioned that earlier
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I would have liked that too, but I was under the impression that wasn't an option.
On their website they say you can mail it in or bring it to a store.
Scroll down on this page until you see the iPhone promotions
http://www.verizonwireless.com/support/faqs/Equipment/trade_in_program.html
Scroll down on this page until you see the iPhone promotions
http://www.verizonwireless.com/support/faqs/Equipment/trade_in_program.html
You can take to store. Did that last night with an iPhone 4 8gb...they immediately credited my account $200 and didn't even turn the phone on (there were no problems with the phone but I was surprised they didn't verify).
I also mailed in an iphone 5 the other day before it occurred to me to just take to a store. I wish I hadn't mailed the 5.
What prompted me to go to the store was that the return packet on the iPhone 4 was delayed. In fact, I processed that return request on 9/13 and the packet has yet to arrive. I processed the iphone 5 return on 9/17 and received the packet in a few days.
I also mailed in an iphone 5 the other day before it occurred to me to just take to a store. I wish I hadn't mailed the 5.
What prompted me to go to the store was that the return packet on the iPhone 4 was delayed. In fact, I processed that return request on 9/13 and the packet has yet to arrive. I processed the iphone 5 return on 9/17 and received the packet in a few days.
Verizon trade in program question.
I never even received the box to mail the phone to Verizon and it's been over a week since I registered. I have no idea what's going on.
Update: I just talked to someone at a Verizon corporate store and they told me that I can just bring the phone in the store and receive immediate credit.
I never even received the box to mail the phone to Verizon and it's been over a week since I registered. I have no idea what's going on.
Update: I just talked to someone at a Verizon corporate store and they told me that I can just bring the phone in the store and receive immediate credit.
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It wouldn't surprise me if they're just sitting on the phones(metaphorically) and waiting out the orders, so that people don't bail on the preorders as soon as the credit is applied to an account.
do i need the iphone 6 with me to get the credits? just preordered a 6 and it wont arrive for another month
I did not have the new phone with me...in fact the line I was trading was my brother's. They simply looked up my account, saw that we just activated a 6, and gave me a receipt for $200.
When I returned home 20 minutes later my account already showed a -$200 balance.
For those participating, I really suggest a quick visit to the store vs. the mailing method.
To update this thread: Verizon received my phone yesterday, and today I received a $200 credit via email.
Wow, again! I mailed my 2 trades in the envelopes on Monday the 29th of September, and was pleasantly surprised when I received the gift cards via email today, October 8th.
Prior to today they were not even showing up as received.
Happy Customer.
Walked into a Verizon corporate store today and handed them my iPhone 4S and received a IMMEDIATE $200 credit.