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Fit is the most important aspect of the Vision Pro, because if it's not on your head in the right way, it will feel heavy and uncomfortable, plus the displays might look blurry. Apple today published several support documents on getting a good fit with the Vision Pro and what to do if you have light leakage, eye setup issues, and other problems.

Apple-Vision-Pro-Dual-Loop-Band-Teal-Feature-2.jpg

Selecting a Band

There are two bands for the Vision Pro, the Solo Knit Band and the Dual Loop Band. With either band, the Vision Pro should feel balanced across the cheeks and forehead, and it should be snug but not too tight. A head band that is too tight can cause skin sensitivity, general discomfort, or marks and indentations on the face, but Apple says that some "temporary, light markings" are expected after general usage.

Users should select the band that feels the most comfortable, and then adjust from there.

Solo Knit Band Adjustments

  • Rotate the Fit Dial counterclockwise and pull the device by the frame away from the face to loosen the band if it's too tight. If it won't loosen enough, you might need a larger size.
  • If the band feels too loose, turn it clockwise to tighten it. If it won't tighten more, a different size might be required.
  • If you feel pressure on your forehead, raise the Solo Knit Band by pulling it up slightly on the back of the head.
  • To fix pressure on the cheeks, lower the Solo Knit Band by pulling it slightly down on the back of the head.
  • To relieve pressure across the bridge of the nose, swap to the Light Cushion marked with a + or use the Dual Loop Band.
Dual Loop Band Adjustments

  • If the head band is too tight, hold the Vision Pro to your face and loosen the upper and lower straps of the Dual Loop Band with the other hand. Pull the device by the frame away from your face.
  • To relieve pressure on the forehead, hold the frame, loosen the lower strap, and tighten the upper strap.
  • To relieve pressure on the cheeks, hold the frame, pull down the lower strap, and loosen the upper strap.
  • To relieve pressure across the bridge of the nose, swap to the Light Cushion marked with a + or use the Solo Knit Band.
Light Seal Cushion Fit

  • If your eyelashes brush against the Vision Pro or you get a notification that your eyes are too close, swap to the Light Cushion marked with a +. If that does not fix it, a different Light Seal size might be required.
  • If your eyes are too far from the displays, swap to the thinner Light Seal Cushion. If that does not work, a different Light Seal Size might be required.
Realign Displays

If you feel pressure on the bridge of your nose and adjustments to the band don't help, Apple suggests using the Realign Displays feature under Settings > Eyes and Hands.

To move the displays slightly away from the nose, press the Top Button to move the displays outward. Press and hold the Digital Crown to move the displays inwards for ideal visual alignment.
Fixing Light Leakage

Apple says to determine whether you're experiencing light leakage, you should use the Vision Pro in both a brightly lit and dimly lit room.

If the Vision Pro experience improves in a dimly lit room, there is a light leakage problem that needs to be addressed by adjusting the fit of the Vision Pro head band or choosing a different Light Seal Cushion.

If the dimly lit room does not improve the experience, Apple says there may be light originating from the display causing some reflections within the optical system.

Some light leakage around the nose is normal.
Tips for Getting a Good Fit

  • Apple suggests that facial jewelry like nose rings or eyebrow rings should be removed before you put on Apple Vision Pro.
  • Uneven facial discomfort, such as pressure on the forehead, cheeks, or nose, is an indication that a different Light Seal or Light Seal Cushion might be required. Other signs include light leakage, eyelashes brushing on the display, and alerts about eye position.
  • Make sure that hair does not get caught in either the band or the cable to avoid tugging.
  • The Vision Pro is not designed to be worn by children under the age of 13 and it may not fit.
Solving Eye Setup Issues

If the Vision Pro eye setup feature cannot be completed, Apple has several solutions.
  • Ensure that the fit is correct and follow the directions of any alerts that are shown on the display.
  • If you're experiencing issues with eye setup, Apple warns that eyelash extensions and items near the eyes like rhinestones or glitter can cause problems.
  • Eyes that are too wet or too dry might impact eye setup.
  • Debris on the Vision Pro display or ZEISS Optical Inserts can cause issues.
  • Cosmetic contact lenses are not compatible with Vision Pro and need to be removed.
  • Hard contact lenses might not work with Vision Pro.
  • Medical conditions like eyelid drooping, changes in eye alignment, or uncontrolled eye movements can make it difficult for the Vision Pro to detect your eyes. There are several Accessibility features that can help.
More Help

Apple says that if the fit tips do not help, that users should visit a local Apple Store to get help. It is important to do this quickly because the exchange process must begin within 14 days of receiving the Vision Pro and accessories.

Article Link: Vision Pro Not Fitting Well? Here Are Apple's Tips for Improving It
 

Velin

macrumors 68020
Jul 23, 2008
2,118
2,186
Hearst Castle
Version two really needs to improve on this. First step: delete the front glass. The digital eyes are creepy as F.

Save weight, improve the internal OLED lenses, cut the price, make this thing much more comfortable and consumer-price friendly while delivering the most lifelike image possible.
 

danielsutton

macrumors 6502
Jun 13, 2011
392
164


Fit is the most important aspect of the Vision Pro, because if it's not on your head in the right way, it will feel heavy and uncomfortable, plus the displays might look blurry. Apple today published several support documents on getting a good fit with the Vision Pro and what to do if you have light leakage, eye setup issues, and other problems.

Apple-Vision-Pro-Dual-Loop-Band-Teal-Feature-2.jpg

Selecting a Band

There are two bands for the Vision Pro, the Solo Knit Band and the Dual Loop Band. With either band, the Vision Pro should feel balanced across the cheeks and forehead, and it should be snug but not too tight. A head band that is too tight can cause skin sensitivity, general discomfort, or marks and indentations on the face, but Apple says that some "temporary, light markings" are expected after general usage.

Users should select the band that feels the most comfortable, and then adjust from there.

Solo Knit Band Adjustments

  • Rotate the Fit Dial counterclockwise and pull the device by the frame away from the face to loosen the band if it's too tight. If it won't loosen enough, you might need a larger size.
  • If the band feels too loose, turn it clockwise to tighten it. If it won't tighten more, a different size might be required.
  • If you feel pressure on your forehead, raise the Solo Knit Band by pulling it up slightly on the back of the head.
  • To fix pressure on the cheeks, lower the Solo Knit Band by pulling it slightly down on the back of the head.
  • To relieve pressure across the bridge of the nose, swap to the Light Cushion marked with a + or use the Dual Loop Band.
Dual Loop Band Adjustments

  • If the head band is too tight, hold the Vision Pro to your face and loosen the upper and lower straps of the Dual Loop Band with the other hand. Pull the device by the frame away from your face.
  • To relieve pressure on the forehead, hold the frame, loosen the lower strap, and tighten the upper strap.
  • To relieve pressure on the cheeks, hold the frame, pull down the lower strap, and loosen the upper strap.
  • To relieve pressure across the bridge of the nose, swap to the Light Cushion marked with a + or use the Solo Knit Band.
Light Seal Cushion Fit

  • If your eyelashes brush against the Vision Pro or you get a notification that your eyes are too close, swap to the Light Cushion marked with a +. If that does not fix it, a different Light Seal size might be required.
  • If your eyes are too far from the displays, swap to the thinner Light Seal Cushion. If that does not work, a different Light Seal Size might be required.
Realign Displays

If you feel pressure on the bridge of your nose and adjustments to the band don't help, Apple suggests using the Realign Displays feature under Settings > Eyes and Hands.

To move the displays slightly away from the nose, press the Top Button to move the displays outward. Press and hold the Digital Crown to move the displays inwards for ideal visual alignment.
Fixing Light Leakage

Apple says to determine whether you're experiencing light leakage, you should use the Vision Pro in both a brightly lit and dimly lit room.

If the Vision Pro experience improves in a dimly lit room, there is a light leakage problem that needs to be addressed by adjusting the fit of the Vision Pro head band or choosing a different Light Seal Cushion.

If the dimly lit room does not improve the experience, Apple says there may be light originating from the display causing some reflections within the optical system.

Some light leakage around the nose is normal.
Tips for Getting a Good Fit

  • Apple suggests that facial jewelry like nose rings or eyebrow rings should be removed before you put on Apple Vision Pro.
  • Uneven facial discomfort, such as pressure on the forehead, cheeks, or nose, is an indication that a different Light Seal or Light Seal Cushion might be required. Other signs include light leakage, eyelashes brushing on the display, and alerts about eye position.
  • Make sure that hair does not get caught in either the band or the cable to avoid tugging.
  • The Vision Pro is not designed to be worn by children under the age of 13 and it may not fit.
Solving Eye Setup Issues

If the Vision Pro eye setup feature cannot be completed, Apple has several solutions.
  • Ensure that the fit is correct and follow the directions of any alerts that are shown on the display.
  • If you're experiencing issues with eye setup, Apple warns that eyelash extensions and items near the eyes like rhinestones or glitter can cause problems.
  • Eyes that are too wet or too dry might impact eye setup.
  • Debris on the Vision Pro display or ZEISS Optical Inserts can cause issues.
  • Cosmetic contact lenses are not compatible with Vision Pro and need to be removed.
  • Hard contact lenses might not work with Vision Pro.
  • Medical conditions like eyelid drooping, changes in eye alignment, or uncontrolled eye movements can make it difficult for the Vision Pro to detect your eyes. There are several Accessibility features that can help.
More Help

Apple says that if the fit tips do not help, that users should visit a local Apple Store to get help. It is important to do this quickly because the exchange process must begin within 14 days of receiving the Vision Pro and accessories.

Article Link: Vision Pro Not Fitting Well? Here Are Apple's Tips for Improving It
You’re not wearing it the right way!!!!
 

jclo

Managing Editor
Staff member
Dec 7, 2012
2,015
4,453
I thought this was MACrumors…. But i seem to keep getting redirected to a scuba diving forum…

People are talking about straps for best fit and hand gestures… 🤔

If you'd like to magic up some Mac news, we'd be happy to cover it! Unfortunately it's all about the Vision Pro for the next week or so. I expect it'll die down soon, though.
 

AdonisSMU

macrumors 604
Oct 23, 2010
7,320
3,078
Good document. I was going to take it home and set it up myself but now ill just set everything up in store to make sure i get the right fit and set up for everything. The AW was a similar issue for folks as wearables are always going to rely heavily on fit and feel issues.
 

Fuzzball84

macrumors 68030
Apr 19, 2015
2,612
6,117
If you'd like to magic up some Mac news, we'd be happy to cover it! Unfortunately it's all about the Vision Pro for the next week or so. I expect it'll die down soon, though.
If only I had some connections in the manufacturing industry 😆

I understand that AVP is a major deal with it being a new class of device for Apple… and it for sure will generate traffic for macrumors site. 😀
 
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Silver78

Cancelled
Aug 24, 2013
524
276
Loose the straps. Knit band may look classy but not practical and they know that is why the second strap looks like a last minute fix..

Second band also suck.

Remove the front screen and make the device plastic to cut cost and weight.

Loose the expensive powerbank and allow for use of own powerbank to cut cost.

Loose the overpriced charger and only put cable in the package.

Field of view is lower than quest 3 and that needs to be fixed.

Allow for controllers and use of steam VR/pc support.

If that happens i might consider gen 4
 

doelcm82

macrumors 68040
Feb 11, 2012
3,866
2,875
Florida, USA
Loose the straps. Knit band may look classy but not practical and they know that is why the second strap looks like a last minute fix..

Second band also suck.

Remove the front screen and make the device plastic to cut cost and weight.

Loose the expensive powerbank and allow for use of own powerbank to cut cost.

Loose the overpriced charger and only put cable in the package.

Field of view is lower than quest 3 and that needs to be fixed.

Allow for controllers and use of steam VR/pc support.

If that happens i might consider gen 4
You should just buy the quest 3 and be done with it.
 

MichaelAdam

macrumors regular
Jul 15, 2005
168
156
I don’t need the speakers, I don’t need the glass front, I don’t need the single band but I need you to improve the dual band aesthetic, powerbank cable should be removable and could power from a computer if I want to … those features will save money and weight and still make it full of pro features … but I am sure Apple knows that …
 
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sfkeepay

macrumors member
Aug 9, 2010
73
103
Tips for Getting a Good Fit (Updated 2/2/24 at 11:37 p.m.)

  • Apple suggests that facial jewelry like nose rings or eyebrow rings should be removed before you put on Apple Vision Pro; if comprised of precious metals, they may be mailed directly to Apple to offset the purchase price.
  • Uneven facial discomfort, such as pressure on the forehead, cheeks, or nose, is an indication that a different Light Seal or Light Seal Cushion might be required. Other signs include light leakage, alerts about eye position, or the weight of Apple Vision Pro pressing unevenly on your hideous, misshapen visage. A corrective rhytidectomy with cheekbone implants of coral or other sustainable materials is suggested.
  • Make sure that hair does not get caught in either the band or the cable to avoid tugging, as such movements will cause damage to the Apple Vision Pro and result in warranty nullification.
  • The Vision Pro is not designed to be worn by children under the age of 13 and it may not fit. Fits undertaken by children under 13 to compel owner cooperation, if sufficiently proximal to the Apple Vision Pro, will be captured by Vision Pro cameras and result in warranty nullification. Children under the age of 13 should be soothed with the promise that they will become the property of Apple soon enough.
  • If the fit of the Apple Vision Pro degrades after being initially satisfactory, Apple suggests refraining from vocalizing explicit comments regarding returning Apple Vision pro, or posting it for sale. The Vision Pro is very sensitive and very powerful. Do not taunt Apple Vision Pro.
(I’m just complaining because mine doesn’t arrive until “Feb. 13 - 16” via “standard delivery”.)
 
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femike

macrumors 6502a
Oct 15, 2011
958
1,741
Buyers need to understand that this is a beta product. The product in this case in Apple Vision Pro. Not joking, but the trend nowadays is to pay to get a beta product and test it, and it seems people are fine with that.
 

coolfactor

macrumors 604
Jul 29, 2002
7,469
10,389
Vancouver, BC
I don’t need the speakers, I don’t need the glass front, I don’t need the single band but I need you to improve the dual band aesthetic, powerbank cable should be removable and could power from a computer if I want to … those features will save money and weight and still make it full of pro features … but I am sure Apple knows that …

Aesthetics is more important to you than features?

Got it.
 
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Reactions: MichaelAdam
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