Vote and Leave comments on whether there should be a feedback system.

Discussion in 'Site and Forum Feedback' started by gan6660, Jun 23, 2009.

  1. gan6660 macrumors 65816

    gan6660

    Joined:
    Aug 18, 2008
    #1
    WIth threaads about people getting scammed I think macrumors should implement a feedback system.
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    This should be under site forum and feedback. ;)

    That's my vote.
     
  3. techlover828 macrumors 68020

    techlover828

    Joined:
    Jun 28, 2007
    #3
    Doesn't vbulletin have a feedback system built in? I think this would be something worth investing some time into.
     
  4. eidrunner247 macrumors 6502

    Joined:
    Jul 4, 2006
    Location:
    Arizona
    #4
    If it wouldn't be too hard to do, I'd recommend a feedback system too. I don't know how the marketplace ever survived with a 100 post minimum!
     
  5. Unprocessed1 macrumors 65816

    Unprocessed1

    Joined:
    Jun 23, 2008
    #5
    This won't work simply because a lot of people aren't selling for business, they're just selling their old crap. Most people that sell will only sell once, which makes a feedback system limited in usefulness.

    It would be interesting to have MR as an arbiter, and they would receive the items first, and ship to the buyer once the contents and payment are confirmed. Of course this is unrealistic, way too much work, and would never happen, but it would kill out most of the scams.

    It's 250 I think.
     
  6. eidrunner247 macrumors 6502

    Joined:
    Jul 4, 2006
    Location:
    Arizona
    #6
    Right, but it was only raised to 250 requirement about a year or two ago. It used to be more lax.
     
  7. Schtumple macrumors 601

    Schtumple

    Joined:
    Jun 13, 2007
    Location:
    benkadams.com
    #7
    Is there really that much scamming? Surely if you buy off of here you take a small risk as it's not eBay or another heavily reputable source, a feedback system would be useless unless there was heavy sellers, which there isn't.
     
  8. techlover828 macrumors 68020

    techlover828

    Joined:
    Jun 28, 2007
    #8
    we've had two scams in the last week
     
  9. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #9
    MacRumors isn't eBay. If you want feedback, use a site who's job it is to cater to buyers and sellers every whim.
     
  10. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #10
    If not a feedback system, how about raising the minimum requirements to 500 posts and 1 year as a member? Or is that too much?
     
  11. MovieCutter macrumors 68040

    MovieCutter

    Joined:
    May 3, 2005
    Location:
    Washington, DC
    #11
    We should use Heatware or Beerology or something like Ars uses.
     
  12. Schtumple macrumors 601

    Schtumple

    Joined:
    Jun 13, 2007
    Location:
    benkadams.com
    #12
    Well then maybe the post limit needs to be raised, maybe 1000 posts/2 years instead of it's current limit?
     
  13. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #13
    The post count / time limit has already raised a lot of discussions for the Marketplace. I think the current levels are fair. As stated above by E, this is not eBay, etc. It is offered as a limited perk. The best system to implement in my opinion is just "buyer beware". If it sounds too good to be true, it usually is. No matter what levels you implement, if someone is unscrupulous enough to scam... they will not be deterred. Even with the massive feedback system on eBay there are scams galore.

    Woof, Woof - Dawg [​IMG]
     
  14. eidrunner247 macrumors 6502

    Joined:
    Jul 4, 2006
    Location:
    Arizona
    #14
    Right, I agree that the time limit and post count is fair. That being said, just because someone will not be deterred from scamming is not a great defense to not taking moderate precautions.

    (e.g. posting "no trespassing"/"buyer beware" signs are good, but a fence/minimum post requirement might be better. A block wall/feedback forum even better if it's not a significant cost difference to build it in)

    If it's a large hassle to implement a feedback feature, then maybe keep things status quo. On the other hand, if a feedback section isn't that hard to add, then it could be a worthwhile investment and an additional layer of security against scams.

    Clearly, no system will protect all of the people, all of the time. But an additional level of security may greatly curb the scamming.
     
  15. dmmcintyre3 macrumors 68020

    Joined:
    Mar 4, 2007
    #15
    And accounts get hijacked on ebay. You could buy from a seller with 100% feedback selling the item you are buying and get scammed.
     
  16. MacNut macrumors Core

    MacNut

    Joined:
    Jan 4, 2002
    Location:
    CT
    #16
    There will not be a feedback system because it can get abused to easily.
     
  17. SilentPanda Moderator emeritus

    SilentPanda

    Joined:
    Oct 8, 2002
    Location:
    The Bamboo Forest
    #17
    We do look into scam reports if they are sent to us. At least to the extent that we can. Of course we're not a law enforcement authority so about the most we can do is remove the user and watch for them coming back.

    We have discussed implementing a feedback system. Right now I don't believe there are plans to implement one. I think part of this is you have only a few types of users..

    1. People that sell once or twice a year at most. I would guess this is the majority of our users. Since they sell rarely the feedback system doesn't help much with them. I would personally fall into this category.
    2. People that sell all the time. If they are selling all the time, they pretty much tend to have a good rep. A cursory search would show they have participated in good transactions. Feedback wouldn't really boost them much more.
    3. Scammers. They tend to fall into the first bucket, with bad results. Again, we investigate them and take some action within our power but about the most we can do is remove the user.

    When I have sold on here I would link to my ebay feedback but let's face it, I could be linking to anyones ebay feedback (my ebay and MR accounts have different names).

    I'm not saying MacRumors will never add a feedback system of course. But for the present, report scammers as you find them, feel free to (as politely as possible) discuss a scammer in the Marketplace forums, etc... hopefully the "few bad apples don't spoil the bunch".

    BTW Feel free to continue to discuss this topic. Just because I have said one isn't planned that pretty much means I have no knowledge of one being flipped on tomorrow. Ideas are good and discussion is good.
     
  18. techound1 macrumors 68000

    techound1

    Joined:
    Mar 3, 2006
    #18
    Any feedback system will have ways to get around it for a scam - we need to shoot for the middle of the bell curve and use it not as a guarantee of up-standingness, but rather one more indicator that said member is a good egg. MacLister has a feedback system and, while that is currently a small community, it has worked well with the aformentioned understanding.
     
  19. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #19
    Feedback just for the Marketplace? Bad idea. Even a place like eBay has scams left, right, top & bottom and they have a pretty decent feedback system. All I can say is use your own common sense to know that if a deal is too good to be true, then it is most likely so.
     
  20. SmurfBoxMasta macrumors 65816

    SmurfBoxMasta

    Joined:
    Nov 24, 2005
    Location:
    I'm only really here at night.
    #20
    Hows about a sticky at the top of the mp page, with a link to Heatware, and perhaps adding a large, bold, cautionary line in the first few lines of user terms that recommends use of same :)
     

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