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VZW - VoLTE - Voice and Data - Option

F

F150Blue

macrumors newbie
Original poster
Feb 18, 2014
16
0
SO I ordered a bunch of iPhone 6's and 6+'s for work. We received a few of both versions on release day. I had read there was an option to enable DATA AND VOICE by going to Settings>Cellular. I did this on those phones.

Fast forward to yesterday when I received my 6+, did the 8.0.2 update and went to do the same on mine and it is not there now, just a slider for ENABLE LTE.

So I grabbed one of the phones that I did it to last week, and theirs still has the option.

Was it removed in the last minor update? See below (first his, then mine).





 
F150Blue said:
SO I ordered a bunch of iPhone 6's and 6+'s for work. We received a few of both versions on release day. I had read there was an option to enable DATA AND VOICE by going to Settings>Cellular. I did this on those phones.

Fast forward to yesterday when I received my 6+, did the 8.0.2 update and went to do the same on mine and it is not there now, just a slider for ENABLE LTE.

So I grabbed one of the phones that I did it to last week, and theirs still has the option.

Was it removed in the last minor update? See below (first his, then mine).

[url=http://s30.postimg.org/n01r1yxst/IMG_2744.png]Image[/url]

[url=http://s30.postimg.org/3sem5dfh9/IMG_7558.png]Image[/url]

[url=http://s30.postimg.org/6b0b6217h/IMG_4954.png]Image[/url]
Click to expand...

I'm running 8.0.2 on VZW and I have the option.
 
It still shows up in my AT&T phone. They have VoLTE working in parts of Chicago. Maybe Verizon pulled it from their carrier settings until they roll out VoLTE more broadly.
 
call verizon, also reset network on the phone that does have it, does it still have it after that? also try swapping the sim cards between them
 
Turn off your Wifi and check if the setting shows up. This happened to me once when I first restored the phone. I turned off wifi, setting showed up and stayed there ever since with wifi on or off. Probably has something to do with needing to register LTE with the network, which doesn't happen while you're on wifi.
 
Is the advanced calling feature enabled on the account (on Verizon's side of things--could be checked online as far as I can recall)?
 
Its odd, it was not a feature on my account, I added it, still would not work, called VZW they confirmed it was on. They re-provisioned phone, we did resets, I did a complete restore, both Verizon and Apple could not figure out.:confused: Verizon is sending me another one but will not come until 10/27.
 
F150Blue said:
Its odd, it was not a feature on my account, I added it, still would not work, called VZW they confirmed it was on. They re-provisioned phone, we did resets, I did a complete restore, both Verizon and Apple could not figure out.:confused: Verizon is sending me another one but will not come until 10/27.
Click to expand...

Did you try what I stated a few posts back? I saw the exact same thing as you before.
 
DesertSilver said:
Did you try what I stated a few posts back? I saw the exact same thing as you before.
Click to expand...

I've tried all that and more.

Turned Off Cellular Data and Enable LTE - reboot. Reset Network
Turned On Aiplane - reboot. Reset Network
Hard Reset (power and home). Reset Network
Complete Restore.
Had VZW re-provision phone 2x and did everything above, again.

No go. Irritating because mine is 1 of 5 iPhone 6's and everyone else's has it and Data and Voice are checked. I can not get to that second screen, period.

I have messed enough with this, but any other suggestions are welcomed.

VZW actually called Apple while on phone with me, and then Apple took over having me try some things, eventually putting me back with VZW as they said it was a carrier issue and they had to enable HD Calling or Advanced Calling. That feature is on and like I said all other phones on same account are fine.
 
UPDATE:

Went to VZW Store, employee had a iPhone 5, put his SIM in mine and the option was there. They went to get me a new SIM, but the replacement phone order would not allow them and they could not cancel for some reason. Emailed the guy who was helping last night. Hopefully he can help.

Update#2:

Canceled order, New SIM, works.
 
Last edited:
VoLTE Quality

Has anyone noticed whether the quality of voice calls is better, worse or the same? Too soon to tell on my phone.
 
Alimar said:
Has anyone noticed whether the quality of voice calls is better, worse or the same? Too soon to tell on my phone.
Click to expand...

Yes, call quality is noticeably improved. Sounds like the quality when calling someone using facetime audio or a skype audio call, if you've tried those. If you haven't, you'll be in for a surprise.
 
DesertSilver said:
Yes, call quality is noticeably improved. Sounds like the quality when calling someone using facetime audio or a skype audio call, if you've tried those. If you haven't, you'll be in for a surprise.
Click to expand...

Agreed, the call quality is much better. The first time I called my wife on the phone she said it sounded like I was standing right next to her.
 
The only problem I have run into with the VoLTE is when exiting an LTE area. Apparently, it can't transition from LTE to 3g without dropping the call. My house is on the edge of an LTE reception and I go between LTE and 3g at times.
 
ngaham said:
The only problem I have run into with the VoLTE is when exiting an LTE area. Apparently, it can't transition from LTE to 3g without dropping the call. My house is on the edge of an LTE reception and I go between LTE and 3g at times.
Click to expand...

It's unfortunate that you can't fully take advantage of this feature in your area but at least there's a setting to turn this off.
 
In my VZ account I had to add HD Voice ($0.00) and then it worked. I can also confirm that it is still in iOS 8.1 beta 1.
 
Mine is still there on 8.0.2. Haven't tested it yet. It took a couple days for it to activate on my Verizon account once I turned on the feature.
 
ngaham said:
The only problem I have run into with the VoLTE is when exiting an LTE area. Apparently, it can't transition from LTE to 3g without dropping the call. My house is on the edge of an LTE reception and I go between LTE and 3g at times.
Click to expand...

Ditto. I switched to T-Mobile recently (from AT&T) and my wife and I have been blaming T-Mobile for dropped calls. Once I turned off VoLTE (Settings | Cellular | Enable LTE | Data Only), call drops stopped.
 
VZW here. I enabled the option while on 8.0. I did not have to enable the option on my line/account, but it's possible vzw did it automatically.
 
Alimar said:
Has anyone noticed whether the quality of voice calls is better, worse or the same? Too soon to tell on my phone.
Click to expand...

MUCH better. It's better than FaceTime audio and Skype. Those have always sounded artificial/digital/metallic to me. This is much better. I'm always covered by LTE, so that's probably why I've had not issues. Well, there are some issues with the caller ID, but that's about it.
 
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