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Waiting for Quad Core 27" iMac - Australia

Happy for you guys who have finally got a working machine delivered by the resellers, must have been an agonising wait.

After having the dreaded yellow tint on my i7, and reporting it within the 14 days, I asked Apple to please send me a replacement whilst I kept the original machine, and feel free to charge my credit card whilst you wait for the return of the original.
Imagine my 😱surprise😱 24 hours later when the customer service rep, after apparently checking with her manager said that not only was this not possible, but that it could be up to 4 weeks from the pickup of my original machine before the replacement arrived, but they could generously provide me with a $50 voucher for my inconvenience...
A shame Apple's much-lauded customer service has, yet again, fallen flat on is face.
Ah well, time to buy a $3k Windows box and attempt to migrate all my data off the ageing MacBook Pro (yes, i would class myself as an Apple fan) and over to Win7. 🙁
 
dronus said:
Picked mine up from DJ's Marion this afternoon. Took over an hour to find a park!
Its all setup and im typing on it now, its fast and quiet and very good looking.

Just doing the updates. Didnt get any discount or free stuff, but ill work on that later (whatever...)
Click to expand...

WOW man congrats, what a friggin ordeal. SO glad you finally got it. I hope it was worth the wait. Now get to practising COD4. I have been trying, but i last about 3 seconds after spawning, and get fragged.
 
dronus said:
Picked mine up from DJ's Marion this afternoon. Took over an hour to find a park!
Its all setup and im typing on it now, its fast and quiet and very good looking.

Just doing the updates. Didnt get any discount or free stuff, but ill work on that later (whatever...)
Click to expand...

Woohoo! Yay for Dronus! 😀

Glad to see you finally got it, and that it appears to be worth the wait!
 
SmoothDragon said:
Imagine my 😱surprise😱 24 hours later when the customer service rep, after apparently checking with her manager said that not only was this not possible, but that it could be up to 4 weeks from the pickup of my original machine before the replacement arrived, but they could generously provide me with a $50 voucher for my inconvenience...
🙁
Click to expand...

I got exactly the same offer from them and at least 3-4 week wait time for my 2nd replacement machine! Mind you for my 1st replacement I was told a couple of weeks and it was shipped a day after they received mine. Honestly though I'd prefer to wait a bit longer if there's a better chance of a good machine!
The thing I'm really annoyed about though is that they offered I get a refund and then re-order once the issues are sorted. I thought this would be preferable but they said they won't match their black friday sale price for me that I originally bought it for! So I'll save $50 with my Apple Store coupon but pay about $200 more 😡 Not happy Jan! So I'll just get another replacement and just keep getting them until I get one that works the way it should 😎
 
SmoothDragon said:
Happy for you guys who have finally got a working machine delivered by the resellers, must have been an agonising wait.

After having the dreaded yellow tint on my i7, and reporting it within the 14 days, I asked Apple to please send me a replacement whilst I kept the original machine, and feel free to charge my credit card whilst you wait for the return of the original.
Imagine my 😱surprise😱 24 hours later when the customer service rep, after apparently checking with her manager said that not only was this not possible, but that it could be up to 4 weeks from the pickup of my original machine before the replacement arrived, but they could generously provide me with a $50 voucher for my inconvenience...
A shame Apple's much-lauded customer service has, yet again, fallen flat on is face.
Ah well, time to buy a $3k Windows box and attempt to migrate all my data off the ageing MacBook Pro (yes, i would class myself as an Apple fan) and over to Win7. 🙁
Click to expand...

Bye.

Enjoy Microsoft mediocrity.
 
hey guys! I just checked my order status on the apple store site, and it says

PREPARED FOR SHIPMENT! 😀😀

great start to the new year i say 😀

Could is possible be shipped out before the 5th of jan?
And it comes with OSX Snow Leopard doesn't it? Or do I have to buy the upgrade online?
:apple:😎
 
djcorrosive said:
And it comes with OSX Snow Leopard doesn't it? Or do I have to buy the upgrade online?
:apple:😎
Click to expand...

Of course it comes with Snow Leopard - that's Apple's current OS! It'd be odd to sell new hardware with an old version of their OS...

Enjoy your new machine when it arrives!
 
Yeah i figured as much haha just wasn't sure! 😛

Does it still mean it will leave the warehouse next week? could i possibly expect it end of next week?
 
OMFGGGGGGGG!!!

ITS HAPPENING!! my first imac is coming!!

Shipment Date:
31/12/2009
Delivers by:
05/01/2010

Im 25 and im excited like a little school girl haha

Only today i got the prepared for shipment status on my apple account!

And about 2 hours ago i recieved the email stating its on its way!

It was WAY before the original date apple gave me, which was ships the 5th and delivery date to the door on the 11th!

Happy new year fellas/girls stay safe

Im off to dj at a rave!!

😀😀😀:apple:
 
djcorrosive said:
OMFGGGGGGGG!!!

ITS HAPPENING!! my first imac is coming!!

Shipment Date:
31/12/2009
Delivers by:
05/01/2010

Im 25 and im excited like a little school girl haha

Only today i got the prepared for shipment status on my apple account!

And about 2 hours ago i recieved the email stating its on its way!

It was WAY before the original date apple gave me, which was ships the 5th and delivery date to the door on the 11th!

Happy new year fellas/girls stay safe

Im off to dj at a rave!!

😀😀😀:apple:
Click to expand...

awesome, hope it arrives soon!

Mine has been running really well, no problems at all. brisbaneguy: msn me so i can frag yours and defoto9 ass in COD4 🙂

For all you guys waiting, it well worth it, this machine is amazing.

Happy New Year everyone, may 2010 bring you peace, love and clarity.
 
dronus said:
awesome, hope it arrives soon!

Mine has been running really well, no problems at all. brisbaneguy: msn me so i can frag yours and defoto9 ass in COD4 🙂

For all you guys waiting, it well worth it, this machine is amazing.

Happy New Year everyone, may 2010 bring you peace, love and clarity.
Click to expand...

early next week i get it! that was quick!

31 Dec 2009 22:18:41 Pudong International Airport Shipment Received At Transit Point.
31 Dec 2009 22:17:06 Pudong International Airport Shipment Held In Warehouse. Follow Up Actions Underway.
31 Dec 2009 21:42:00 Shanghai Shipment In Transit.
31 Dec 2009 21:31:57 Shanghai Shipment In Transit.
31 Dec 2009 19:41:34 Shanghai Shipment Collected From Sender.
 
djcorrosive said:
early next week i get it! that was quick!

31 Dec 2009 22:18:41 Pudong International Airport Shipment Received At Transit Point.
31 Dec 2009 22:17:06 Pudong International Airport Shipment Held In Warehouse. Follow Up Actions Underway.
31 Dec 2009 21:42:00 Shanghai Shipment In Transit.
31 Dec 2009 21:31:57 Shanghai Shipment In Transit.
31 Dec 2009 19:41:34 Shanghai Shipment Collected From Sender.
Click to expand...

I think mine was in Australian customs for a few days once it made it to AU, then i was sent to Apple's warehouse, then dispatched via TNT straight to the store. If its still in Pudong it might get to you next week, but dont be suprised if its early the week after. I hope you do get it next week, im living on the couch in front of mine 🙂
 
i ordered my 27" quad core i7 around the 16th december and had it before Christmas - I was Very Impressed as when I ordered it the original delivery date was scheduled for the 5th January.

No issues either - no yellow tinge (that I can see) - no flickering - no cracked screen - I must admit I was worried when reading through all the posts - but nothing nada zip wrong at all ! Perfect ..
 
Does this mean mine is in the way to Australia?

01 Jan 2010. 12:34:02* Pudong International Airport* Shipment In Transit.*
 
Awesome 🙂

Tho it's been over 11hours since it's left pudong, shouldn't it be in Australia already? And once it touches down in aus, should the tracking update?
 
Not necessarily - I'd allow at least 24-48 hours before you see it in Australia (at least for the tracking info to update).
 
Mine has just touched down in Sydney and seems it's leaving already? Does it mean i could be recievinf it tomorrow?

03 Jan 2010* 09:32:42* Sydney* Shipment In Transit.*
01 Jan 2010* 12:34:02* Pudong International Airport* Shipment In Transit.*
31 Dec 2009* 22:18:41* Pudong International Airport* Shipment Received At Transit Point.*
31 Dec 2009* 22:17:06* Pudong International Airport* Shipment Held In Warehouse. Follow Up Actions Underway.*
31 Dec 2009* 21:42:00* Shanghai* Shipment In Transit.*
31 Dec 2009* 21:31:57* Shanghai* Shipment In Transit.*
31 Dec 2009* 19:41:34* Shanghai* Shipment Collected From Sender.*
 
I'm sure you will receive it very soon. One it's in your country, it tends to get to you very fast. Monday or Tuesday may be possible.
 
djcorrosive said:
Mine has just touched down in Sydney and seems it's leaving already? Does it mean i could be recievinf it tomorrow?
Click to expand...

Possibly, if you are in Sydney that is! You should have it by Tuesday if not Monday. Just hope that is doesn't have flicker, yellow screen, led bleed, dead pixel(s), loud HD etc etc. I'm waiting on my 3rd machine 😡
 
Big iMac said:
Possibly, if you are in Sydney that is! You should have it by Tuesday if not Monday. Just hope that is doesn't have flicker, yellow screen, led bleed, dead pixel(s), loud HD etc etc. I'm waiting on my 3rd machine 😡
Click to expand...

Well I was doing some research on other peoples deliveries in Australia, from mactalk forums, and there was a few people in other states who recieved there's the next day, so was in sydney then Canberra next morning and they recieved it that day! Hope I have the luck!

Yeah I'll have to try and figure out how I'll found out the issues, flicker and hdd sound and dead pixels is a obvious one but hope it's clean. Mine was waiting 2weeka before it was built so hopefully in that 2weeks apple were fixing the problems mine will be fine!

Sorry to hear you've gone through a couple now! That has got to suck! If that was me I'd be gutted lol. This is my first mac ever!
I been a windows used since I can remember, and since I don't game anymore a mac was a perfect choice.
 
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