1. Let's look at the facts. Apple would have promoted left and right that the iPhone 5 outsold the iPhone 4s; wouldn't you. Instead they have to combine all the sales to make it look decent. The article below was from Dec 2012. The 4S was outselling the iPhone 5 6 months ago while in it's prime. Show me one article that claims that the iPhone 5 outsold the previous gen.
http://bgr.com/2012/12/14/iphone-5-sales-iphone-4s/
What facts?
Apple has never broken down the sales of each individual model.
Plus... that article from December cites an analyst who said Apple would only produce 25 million iPhones in the 1st quarter.
But looking back at the last two quarters... Apple sold 47 million and 37 million iPhone respectively. WTF was that analyst smoking?
Yes that's all iPhones lumped together collectively... because that's what Apple reports.
There is no way of knowing which iPhone models are selling the most... and that article doesn't give ANY facts on the matter either.
Try not to listen to analysts...
2. So your telling me that Apple stores are now glorified repair and exchange centers? Basically your saying Apple products are not reliable and/or people are too dumb to operate Apple gear.
It is the same blindness that has Apple stocks down and why Tim Cook got his deal re-evaluated. Too many people still kissing Apple's feet. Next year January is going to be worst for the iPhone.
Apple Stores are showrooms first... and service centers second.
Yes... service is important no matter the manufacturer. Apple offers great service... but that doesn't mean all they do is repair and exchange.