Definitely send Apple an inquiry and post what they say..
WARNING: Serious flaw in iTunes in the Cloud
- Thread starter ipedro
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Definitely send Apple an inquiry and post what they say..
Phantom Gremlin
macrumors regular
Really?
Just now I went to iTunes Store. The very first item under "Music" is an album by Drake, titled "Nothing Was The Same". I clicked on this album and was presented a screen that says:
$13.99 Buy
It says "Buy", it doesn't say "rent", or "borrow" or "license". It doesn't say "Buy a license".
Why does Apple get to pervert the usage of a "verb" that has a very simple meaning to most people?
Here we agree. You still have the responsibility to store your "purchases". And never buy anything DRMed. E.g. check out "Microsoft PlaysForSure" to see how the evil empire tried to screw people over with their "purchased" music.
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spacepower7
macrumors 68000
It doesn't say "Own" either. You never own music regardless of medium. Either CD or Download, you don't own it in any legal sense of the word.
You are complaining about Apple's wording but not the 20 years industry standard? I think that there is a bigger picture that you should be complaining about.
It ended up coming back on it's own also it's now available to buy again.
These can still come and go.
MagnusVonMagnum
macrumors 603
Bullcrap. It IS Apple's fault. They should not sell something the have NO RIGHT to sell and they should make this plain when they put the word "Buy" in front of a movie that it means "temporarily lease" instead.
ipedro
macrumors 603
I'm reviving this thread from 2012. Flash forward to the future, this incident ended up pushing my brother to Android and he's never gone back.
We recently turned on Family Sharing so I can access his old library and I've seen a few, but not all, of the movies iTunes pulled that have since been added back into his account. He still lost over $100 in purchases because of licensing transfers.
I wanted to check in with the forum and see if anybody who experienced this issue back in the day notice if their movies are back. I know I lost a couple of films too but I ended up repurchasing them.
We recently turned on Family Sharing so I can access his old library and I've seen a few, but not all, of the movies iTunes pulled that have since been added back into his account. He still lost over $100 in purchases because of licensing transfers.
I wanted to check in with the forum and see if anybody who experienced this issue back in the day notice if their movies are back. I know I lost a couple of films too but I ended up repurchasing them.
Licensing is licensing. Google, Amazon, Apple, and everyone else all have the same issues when it comes to digital downloads.
Any DRM protected digital file has the risk of being broken by the rights holders.
It's not just a cloud issue. Folk think that if they have downloaded a copy and kept it locally, then they're good to go. They're not.
DRM protected files invariably require online validation before being played. If the rights holder feels that the item is no longer licensed then your download could be rendered permanently unplayable.
So thinking this is an Apple only problem is naive. It's an everyone problem.
Case in point: in 2009 Amazon deregistered copies of 1984 and removed them from users Kindle devices. Fortunately they subsequently refunded the purchase price, but this shows that no DRM digital item is 100% guaranteed to stay with your for life.
When you buy a digital download you buy a non transferable license to the item. Said license can be revoked at any time.
This is from Google's agreement (emphasis mine):
When you purchase an item of content, your content will be stored in a digital locker. Each Locker Video Content will be available for unlimited viewing for as long as the rights exist to provide you with that content ("Locker Period").
BJMRamage
macrumors 68030
Licensing took away a VERY LARGE portion of my UV/VUDU movies. gone. I have them in purchase history but they (VUDU) say there is nothing they can do. if I want the movies I will have to repurchase.
It is a serious flaw but people are content with letting the cloud hold their "rentals" they think they own.
Also stinks that I purchased some movies on iTunes (Aliens anthology for one) but when I ask Siri to play Alien/Aliens/etc it takes me to a newer version and tells me to buy it. I can search though my library and get it that way but with movies geared to a younger crows it makes it harder for the kids to just Ask Siri. That said, since I lost 5/6th of my entire Digital movie collection in the above VUDU case, strolling through only 600 titles is a lot easier than before.
It is a serious flaw but people are content with letting the cloud hold their "rentals" they think they own.
Also stinks that I purchased some movies on iTunes (Aliens anthology for one) but when I ask Siri to play Alien/Aliens/etc it takes me to a newer version and tells me to buy it. I can search though my library and get it that way but with movies geared to a younger crows it makes it harder for the kids to just Ask Siri. That said, since I lost 5/6th of my entire Digital movie collection in the above VUDU case, strolling through only 600 titles is a lot easier than before.
iDento
macrumors 6502a
I realize that this post is from 2012. Now, in 2020, I just realized that I have a missing book from Apple Books. It’s not about the 21.99$ I paid, not a big deal since I‘ve read the book and I rarely read a book twice, it‘s about being skeptical about every purchase I will made, which never happens with physical media.
"The Hurricane" movie that I purchased from the uk iTunes Store in February 2020 disappeared from my library on Monday. Apple have basically said that his because the studio have removed it from the uk iTunes Store. They advised that I shouldn't rely on streaming titles and that I should download copy incase an event like this occurs. Obviously you can't download 4k copies (not that the Hurricane was 4k, just HD) so it's a slightly flawed alternative. I also didn't have a backup copy and your option to backup is removed along with the movie. I have asked for a refund but have yet to receive a reply.
has anyone else seen this movie (or any others) removed from their libraries?
has anyone else seen this movie (or any others) removed from their libraries?