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WARNING: Sprint users

rocknblogger

rocknblogger

macrumors 68020
Original poster
Apr 2, 2011
2,346
481
New Jersey
I tried restoring my iPhone 4S. After the restore completed I got an error message saying that I have an incompatible SIM. I called tech support, both Spring and Apple, and neither was able to help. I have to go to a Sprint store tomorrow to get this resolved.

Just because this happened to me doesn't necessarily mean it will happen to you. I just wanted to put this out there just in case any of my fellow Sprint users want to restore their phones in an effort to fix some issues.
 
What issues were you experiencing that made you attempt a restore ?
 
Since you are a Sprint customer you don't really need a Micro-SIM to use the Sprint Network.

Just pop out the Micro-SIM for now and when you have some free time swing by Sprint.

Dave
 
Ideally, this wasn't designed to happen. Hopefully it was just your phone/computer.
 
Arnezie said:
What issues were you experiencing that made you attempt a restore ?
Click to expand...

I was having battery issues as well as slow data issues. I read that doing a restore and setting it up as new helped a lot of people with battery drain problems. So I figured I would give it a go. No love for me :(
 
dave006 said:
Since you are a Sprint customer you don't really need a Micro-SIM to use the Sprint Network.

Just pop out the Micro-SIM for now and when you have some free time swing by Sprint.

Dave
Click to expand...

No unfortunately the phone won't allow me to finish setting it up. I can't get to my home screen at all :(
I think if the Sprint rep would have pushed an activation signal to my phone it would have worked. The Apple support specialist said as much but I had a ying yang on the phone who didn't sound like a top tier tech guy, which he was supposed to be. IDK I may try calling back and see if I can get someone better.

I honestly have nothing bad to say about Sprint support (I've been with them for twelve years) but occasionally you get a dud. Happens everywhere :)
 
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