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Warning: T-Mobile Lied to me about iPhone pre order! Avoid!

There's also screen shots (or links) at this point I'm not sure, in the TMo thread that shows them removing their tweets, specifically while interacting with customers.
 
JGuez said:
Yes. I went to T-Mobile's Twitter and I don't see anything about a a midnight launch.

The only Tweet I see about pre-orders was on September 13th:
https://twitter.com/TMobile/status/510790061030268928

<SNIP uniformed BS>

So yes, I am calling you a liar.
Click to expand...

They have since deleted the tweet, genius.

It's called spin control. They also pay astroturfers and rely on useful idiots to defend them on forums like this.

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Kohkane said:
I'm going to vouch for it also. They really did announce a midnight launch on twitter, and if you called in the reps also validated the midnight launch.
Click to expand...

I didn't call in myself, but I did see the tweets and read it on a couple of news websites.

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thefredelement said:
It was there, screen shots are in the TMobile thread, I even think early on somewhere. I think I may actually have one somewhere myself...

They said they were doing a 12:01 AM PT launch.

I do have one, attached.
Click to expand...

There are other tweets as well showing a 2 am central time claimed by T-Mobile for e the launch (which translates to midnight on the west coast and 3 am on the east coast).

The point is T-Mobile completely botched the preorder. Worst iPhone preorder ever.
 
This is where T-Mobile fails. They seem to always have trouble handling major product launches like AT&T/Verizon and their computer systems are borderline archaic. Legere should make his next Uncarrier initiative about providing a more professional in store experience and updating their computer systems.
 
CEmajr said:
This is where T-Mobile fails. They seem to always have trouble handling major product launches like AT&T/Verizon and their computer systems are borderline archaic. Legere should make his next Uncarrier initiative about providing a more professional in store experience and updating their computer systems.
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It makes me wonder about what's holding their back end technology together? I hope for the sake of TMo customers everywhere it's a new and shiny system..
 
tromboneaholic said:
T-Mobile canceled my orders and lied about it!

Got up at 2:45 am (ET) to preorder 2 iPhones. T-mobile site, as you all know, didn't even have an iPhone 6 orders until after CS lined opened at 6 am (ET) and someone realized they had f-ed up and not flipped the order switch.

My order went through at 7:10am (ET) -- 4:10 Pacific -- for two iPhones.

Today I get a text and email saying my order was cancelled because the payment was declined.

I called the bank, and the bank manager investigated. It turns out that T-Mobile lied to me. The charge was never declined. They are inept and immoral. John Legere talks crap about the other carries, but his company shi*t their pants on this preorder. I was switching 4 lines from Verizon for this order. I am not going to do it at this point.

TLDR: Short TMUS Stock
Click to expand...

Maybe your bank lied and they declined the charge.
 
I understand some people are upset and I would have been upset as well but I was easily able to preorder from tmobile and I received my phone on time. I ordered a silver 128gb iphone 6 plus. I am not trying to defend the poor launch but systems break down. People make mistakes. I would be way more upset about the buggy ios 8 issues and issues with the 8.0.1 bug fix personally. I tend to be one of those "bennifet of the doubt" guys though.
 
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