I am writing this as a sincere advisory warning to anyone who is considering buying a new Apple laptop. My experience is based on a late 2013 retina Macbook Pro 15-inch. 3 months after my 12 month Applecare warranty expired, the trackpad on my MBP stopped working. Not a problem I thought. Since its out of warranty, I will try and pick up a new or refurbished trackpad and make do the repairs myself. Should cost no more tan £50. How wrong I was. Upon opening the MBP, I soon realised that the batteries are glued to the chassis, totally blocking access to the trackpad. A bit of Googling confirms that the batteries are pretty much impossible to remove without the risk of causing damage to them. So I contact some Apple repair centres to get some quotes to get it fixed by Apple certified technicians, assuming they will have some method of replacing the trackpad safely. I'm thinking it may be £150 tops for the part and labour. Of the 8 quotes I have received so, 7 of them are wanting over £440, some as high as £490 to fix the trackpad. The reason that is given? The trackpad is part of the top chassis case and so to repair the trackpad, the entire top chassis has to be replaced; this includes the keyboard, trackpad and batteries... as well as the chassis. My 15 month old computer that is in perfect condition and that has less than 100 cycles on its batteries now requires a high chunk of it to be replace to fix one component that no doubt costs Apple less than $50. I am yet to have the work carried out as I am going to take the MBP to an Apple store and see if they can offer a better price, but I will be going ahead with the work even if it costs me £440. Lets face it, I have no choice. I find it incomprehensible that Apple think this to be an acceptable practice. Yes I could have extended my Apple warranty, but I didn't. I wouldn't have a problem if I was paying for a logic board as that can be replaced on its own. What I have major issues with is that I am forced to replace 3 other perfectly working parts to fix one other part, the part that is probably the most inexpensive component out of the top chassis. I have always championed Apple laptops as they are really nice machines. I have had many laptops and their fail rate has been low in my experience. In the past I have taken out the extended Applecare but decided not to as I never needed to use it in the past. I have been caught out this time.