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Watch constantly locking
- Thread starter appledrone
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Excellent advice, I'll make sure to get the proper authorities out to my house to deactivate this potential hazard.
I had the same issue. Is your phone connecting to your vehicle via Bluetooth at all? Or any other Bluetooth devices?
If it is, unpair all devices except the watch. Restart both devices. Try entering passcode before putting on the wrist. Should stop asking for the passcode, at least mine did.
If it is, unpair all devices except the watch. Restart both devices. Try entering passcode before putting on the wrist. Should stop asking for the passcode, at least mine did.
Update.....She took it to the Apple store, in the five days she had to wait for an appointment the 14 days from purchase had passed so they refused a straight swap - very cheeky really as this was the first available slot they had (not that she could attend, but actually available). By this time the watch had totally lost the plot and the Genius said she had never seen one this bad! Watch was sent away for 5 days, when it came back it was just handed to her with no advice or assistance setting it back up. 3 days later.......its locking again! Back to the Apple store (another 4 day wait) Not Happy!
I have thought about that but the watch was purchased in the US so refund is a no go, not sure if exchange would hold up though?
OK, hadn't realised that. Might be worth a quick call to local Trading Standards for advice? Me, I'd want a replacement, not a repair!
Just got off the phone to them, due to overseas purchase they cant help and I can't demand a replacement. Good news is that I paid on Credit Card and under section 75 of the consumer credit act I can hold them jointly liable and claim my money back from them.
So you credit card company is held liable because you can not get warranty work due to buying your watch in another country? No wonder your prices are higher.
I put on/take off an ESD protective jacket several times a day for work, and found that sometimes, having put on or taken off the jacket will have locked my Apple Watch.
Of course, I can't seem to reproduce it every time, but it's about the only time I've had my Apple Watch lock while strapped on.
Of course, I can't seem to reproduce it every time, but it's about the only time I've had my Apple Watch lock while strapped on.
No, I can get warranty work, its an international warranty, my argument was that as it was less than 30 days old and the same fault occured after a repair that it should be replaced not sent off for 5 days again. In this case you can raise a dispute with Mastercard (this is a world wide standard with them) which protects your purchase in the case that the retailer refuses to resolve the issue. Apple have actually replaced it now as the store manager agreed that it would not be fair to keep repairing it so no need to pursue with mastercard. Our prices are higher due to our sales tax of 20% but that helps to pay for our health care system so we cant complain too much