Water damaged iPhone 6...so worried about losing data

Discussion in 'iPhone' started by water_damaged, Dec 27, 2015.

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  1. water_damaged macrumors newbie

    water_damaged

    Joined:
    Dec 27, 2015
    #1
    Hey guys,


    Last night I dropped my phone in a clean toilet. It didn't have a cover. I immediately picked it up and wiped it off. It was still working so I thought noting of it. Fast forward almost 24 hours later, and the phone screen becomes two shades of dark blue. It changed the second I tried to check some texts after letting it sit on my night stand while I took a nap. This was...2 hours ago I think. I tried turning it off and plugging it into the charger with no luck. It was frozen.

    I immediately scoured the internet to try to figure out next best steps. I put the phone in a large bowl of rice. I took it out about 10 minutes later to try to turn it off, the screen lit up with the Apple logo but stalled. I also tried to see if that changes if I connect it to the charger. I left it again for 30 minutes and tried to turn it off. It booted up back to the lock screen and even let me get in. I tried turning it off and it "died", not letting me slide the lock screen to turn it off. It's now sitting in the bowl of rice.


    I wanted to know the best next steps. I don't care as much about the phone as much as I do about the photos and text messages that are on it. Ironically I got a text from a number I hadn't yet stored and it began with "I just put two and two together and realized..."/ I didn't even get to read the last part of it before it when to the dark blue screen.

    What should I do to maximize it's survival? I was going to wait 48 hours before trying to look at it again...



    - Should I take it to a repair shop?
    - It's not covered by a warranty (bought it second hand) but I'm willing to pay a LOT to have fixed by Apple. Will they be willing to help?
    - Anything else I can do at home to help? Should I put the rice on top of a gentle heat source?
    - Will other products like DampRid or anything else help?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Warm place in rice. Once you can get it to turn on back it up.

    Question though do you have iCloud backup turned on?
     
  3. John Mcgregor Suspended

    John Mcgregor

    Joined:
    Aug 21, 2015
    Location:
    Newport
  4. water_damaged thread starter macrumors newbie

    water_damaged

    Joined:
    Dec 27, 2015
    #4
    Screen Shot 2015-12-27 at 11.17.30 PM.png
    So I'm not sure. I checked into my iCloud account and when to "iCloud Settings" in the top right corner. My phone is listed as a device, and when I click on it, it shows the latest backup was "11:15 AM"

    When I go the restore files section on the bottom, nothing is listed except for sessions for the calendars.

    This is what the back up storage screen partly looks like (attached screenshot)
     
  5. water_damaged thread starter macrumors newbie

    water_damaged

    Joined:
    Dec 27, 2015
    #5
    Also how long should I leave it in the rice? I was going to leave it for 48 hours, but I don't know if it's time consuming and I should wait less and resort to other next steps to recover the phone/data.
     
  6. John Mcgregor Suspended

    John Mcgregor

    Joined:
    Aug 21, 2015
    Location:
    Newport
    #6
    Keep it longer. You need to get rid of the water as much as possible first.
     
  7. water_damaged thread starter macrumors newbie

    water_damaged

    Joined:
    Dec 27, 2015
    #7
    Longer than 48 hours?

    How long would you recommend?
     
  8. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #8
    If iCloud backup is on you'll have a fairly recent backup so if all else fails you can get another iPhone and restore the backup.
     
  9. John Mcgregor Suspended

    John Mcgregor

    Joined:
    Aug 21, 2015
    Location:
    Newport
    #9
    48 should suffice, but since you tried to turn it on before drying completely i have no idea what condition it is in. The damage is done when you run the juice through the circuit when the water is not completely gone.
     
  10. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #10
    You need to keep it in rice for at least 24 hours not ten minutes. I just did the same thing and it came out 100 percent after 24 hours.
     
  11. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #11
  12. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    I agree that running the phone while wet killed it and chances are good it will not come back. You should have shut it down the second it was pulled from the toilet and put it in rice then.

    Time for a new phone.

    Sounds like you have a good iCloud update, if so you should get most of your stuff back.
     
  13. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #14
    Let Apple replace it. Restore from iCloud backup. You're wasting your time otherwise.
     

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