Water Resistance

[ahostmadsen]

My car has crumple zones, but I'm not about to go out and test them.

The analogy is wrong. Testing crumple zones is destructive, using water resistance should not be.

Appropriate car analogy. You buy an SUV (a real one, not one of the pretend ones), but you are not going to use the off-road capabilities.

 

[mattopotamus]

We had a big debate on this because while they've been swapping out water damaged AWs under the standard warranty on a regular basis, Apple is on record in stating that "liquid damage (is) not covered under warranty" with the iPhone 7.

I'm still waiting for the first report where a member is able to swap out a water-damaged iPhone 7 under the standard warranty, then we'll know for sure whether it's just an empty threat like "Submerging the Apple Watch is not recommended."

That just seems like a class action lawsuit waiting to happen. "My phone fell in the toilet, and has a water proof rating that supports this level of submersion." Apple, "oh well uh sorry it is not covered".

I am sure if you called a higher up person or a store manager you 100% would get a replacement. ?Didn't the iPhone 6S also get updated to the same water resistant rating?

 

[JayLenochiniMac]

Didn't the iPhone 6S also get updated to the same water resistant rating?

Nope, the 6s isn't officially rated for water ingress.

 

[swordfish5736]

That just seems like a class action lawsuit waiting to happen. "My phone fell in the toilet, and has a water proof rating that supports this level of submersion." Apple, "oh well uh sorry it is not covered".

I am sure if you called a higher up person or a store manager you 100% would get a replacement. ?Didn't the iPhone 6S also get updated to the same water resistant rating?

Look at the product page for the iPhone 7, the first footnote says water damage isn't covered.

1. iPhone 7 and iPhone 7 Plus are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

 

[JayLenochiniMac]

Look at the product page for the iPhone 7, the first footnote says water damage isn't covered.

1. iPhone 7 and iPhone 7 Plus are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

That's why I'm waiting to hear about real world experience. What they say and what they actually do are two different things. After all, they did have a disclaimer that "Submerging the Apple Watch is not recommended," yet they've been swapping out water-damaged Apple Watches under the standard warranty.

 

[mattopotamus]

Look at the product page for the iPhone 7, the first footnote says water damage isn't covered.

1. iPhone 7 and iPhone 7 Plus are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

The first apple watch did not cover water damage either, but they still replaced them based on the water resistant rating.

 

[swordfish5736]

That's why I'm waiting to hear about real world experience. What they say and what they actually do are two different things. After all, they did have a disclaimer that "Submerging the Apple Watch is not recommended," yet they've been swapping out water-damaged Apple Watches under the standard warranty.

Shortly after the watch was released an internal support document came out showing what could void the warranty and under what circumstances water damage was still covered. We may see the same thing with the phone. The difference I see is the watch is on your wrist and far less likely to be dropped. With a phone there are a lot more scenarios that could result in water resistance being compromised.

Here it is, not water damage specifically but damage in general: https://www.macrumors.com/2015/04/24/apple-watch-damage-warranty-service/