Bought one of these three months ago. Bought some hard drives based on what's on this page under the "Click Here for Qx2 Qualified/Recommended HD list" link 1/3 of the way down the page (screenshot attached in case they change the page after the phone call I just had with them). This page indicates that the drives I purchased, while they don't say "recommended" after them, should still work fine (they are not under the "NOT RECOMMENDED" area). Apparently on another part of the product page that I didn't see, the drive is listed as incompatible. Inconsistent information in two different places, which is not my fault. So, I called and they're unwilling to do anything. I'm left with what is essentially $700 worth of electronic paperweights. If they see this and would like to do something to rectify this situation (like send me replacement hard drives listed on their "compatible" page that actually are compatible), I'd gladly update this thread accordingly. Otherwise, this will be the second (and last) crappy experience I'll have had with ordering from OWC.