We've received your order...

[MattXDA]

Is it a bad sign that I haven't received a confirmation email and neither of my orders are processing yet?
Anyone else in the same situation?
Also... I ordered a Rose Gold for the 2nd and it changed it to Space Grey after the checkout!

 

[Lspice]

Same here and it's freaking me out. Not the color change thing though. Just no email.

 

[Steve121178]

Could take a few days to move to processing, relax!

Emails will come, but they are processing tens of thousands of orders right now. Be patient.

 

[briankeith513]

Same here, I ordered an iPhone 6S Plus and an iPhone 6S, and I didn't get an email for either. I ordered via the apple store app

 

[Cryates]

If you didn't get an email check your order history through the Apple Store app. If it's there, you'll be fine.

 

[briankeith513]

Could take a few days to move to processing, relax!

Emails will come, but they are processing tens of thousands of orders right now. Be patient.

That's understandable, but what's not understandable, is that people who ordered 15 min later than me, got their email right away, whereas I've gotten nothing at all.

 

[Steve121178]

That's understandable, but what's not understandable, is that people who ordered 15 min later than me, got their email right away, whereas I've gotten nothing at all.

Their servers are getting smashed. As long as you can see your order with order number in your order history page you're good.

 

[techiebug]

Same. No emails. It's been 1 hour

 

[thematt]

I haven't received my email yet either. but she is clearly in my recent orders so I'm not too worried yet.

 

[TechnicallyTee]

No email confirmation.....I would start worrying.

 

[thematt]

I got my email!

 

[Truefan31]

Not me yet

 

[MikeM87]

Same here no email but it did say when I ordered arrives 25th... order status says "Order status may be delayed" in the app under orders.

Anyone else have the same?

 

[ZipZap]

Emails are usually immediate. Make sure your credit cards don't have fraud detection triggered.

 

[pollaxe]

I'm in the UK and ordered (via the iPhone Apple Store app and paid using Apple Pay) at about 8:15 this morning. I got a confirmation email about fifteen minutes later.

 

[Truefan31]

Emails are usually immediate. Make sure your credit cards don't have fraud detection triggered.

I did use some apple gc in addition to my cc. Maybe that's the delay?

 

[ZipZap]

I ordered ATT and confirmation was 60 seconds.

 

[ZipZap]

I did use some apple gc in addition to my cc. Maybe that's the delay?

Maybe. Did you go to Apple and check order status? If so, then no worries if its there. Wait for an email.

 

[MikeM87]

My order status saying order status may be delayed what does that mean?

 

[ZipZap]

My order status saying order status may be delayed what does that mean?

If you ordered direct, call Apple now and speak with them. If you ordered late, you delivery is less guaranteed.

 

[Truefan31]

Maybe. Did you go to Apple and check order status? If so, then no worries if its there. Wait for an email.

Yeah I used Apple Store app. My orders there.

 

[stu.h]

I got my email at 8:05, going to cancel though as I have made a reservation at a local store.

 

[xRYD3Rx]

Anyone getting this message....

 

[ZipZap]

Yeah I used Apple Store app. My orders there.

You can still call Apple on it to to confirm the order is in good standing and there are not credit card issues. Mine was trapped this morning my Capital 1 fraud. I call Cap1, then Att and it all looks good. I also made a store reservation as a backup.

 

[Nautilus007]

Anyone getting this message....

I have this too and I ordered two phones