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It also says on the website that if it is not in your name, you can still pick it up as long as you have ID and the tracking number. it does not have to be your name.

I do this every year. It is billed to me, but it is in my wife's name. I show ID and the tracking number email. Pick it up every time. And I have used two different hubs in my city.
 
FYI. I used to live two miles from the UPS HUB so I always had my iPhone held there and just picked it up in the morning. However, that changed a few years ago. Apple did NOT allow their packages to be picked up. I was told them directly from UPS via the phone and in person. So, if you're thinking of holding it at the HUB check first.
 
FYI. I used to live two miles from the UPS HUB so I always had my iPhone held there and just picked it up in the morning. However, that changed a few years ago. Apple did NOT allow their packages to be picked up. I was told them directly from UPS via the phone and in person. So, if you're thinking of holding it at the HUB check first.

A few years ago it changed? I have done it for the last three years without incident, and I already have it scheduled for my 7 this Friday, too. o_O
 
Read up on this because I moved last year and found the following info on their site..

One of the following identification requirements must be met when you pick up your package at a UPS Access Point™ location:

  • Option 1: Present a government-issued photo ID where the last name and full address (including the suite or apartment number, if applicable) on the ID match the last name and full address on the package.

  • Option 2: Present a government-issued photo ID where the last name matches the last name on the package. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package--for example, a current utility bill.

  • Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. If the last name or full address doesn't match, you will need to provide the package tracking number to the UPS Access Point representative.

  • Option 4: Present a government-issued photo ID and your shipper-provided package release code (if required).*
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See requirements for pickup from a UPS Access Point locker
 
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