What to Do if You're Not Seeing Your Apple Fitness+ 3-Month Free Trial Offer

[Tanya m]

This was a really frustrating fix for me. I must have reset my watch 3 times and then contacted Apple support only to be on the line with them for an hour and a half. They had me wait and wait and WAIT and WAIT to get back to me. Finally gave me a code and it worked but then I couldn’t get my Apple Pay to sync with my watch. Reset watch AGAIN, removed bank card from phone, added again and then my phone wouldn’t recognize the card. After a few more tries it accepted it and then I was able to add it again to my watch. So, my suggestion, if your watch doesn’t recognize your 3 months, don’t reset your watch, contact Apple but be prepared to wait a while for them to pay attention to you and help you fix it.

 

[Phima256]

Does anyone know if this works for all watches if unpaired and re-paired? My sister has a Series 4 and wants to try this. If she attempts this, I'll report back.

 

[alexhardaker]

Did anyone else receive a notification to use it for 3 months for free after contacting Apple to get it for 4 months free (they give you an extra month with the voucher)? My trial now ends in July 😂

 

[The Game 161]

Did anyone else receive a notification to use it for 3 months for free after contacting Apple to get it for 4 months free (they give you an extra month with the voucher)? My trial now ends in July 😂

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yeah it seems if you have already done the trial with 1 month free you still get the 3 months they have marketed so I would suggest those who do it make sure you do the trial and subscribe first before contacting them

 

[maldahleh]

Did anyone else receive a notification to use it for 3 months for free after contacting Apple to get it for 4 months free (they give you an extra month with the voucher)? My trial now ends in July 😂

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How did you get it to extend off the 4 months free? I get the prompt to add 3 months free now but the payment card that comes up doesn’t seem to factor in my existing 4 months free and says it would start billing on April 15? Did your payment card also say that?

 

[The Game 161]

Ok we we know we had a free trial for 1 month at the start and managed to get it to 3 months due to getting a series 6 but today I opened up the fitness+ app today and it gave me the option to add 3 months free so I thought wtf..so it appears apple has given a even more months free as it says from 14th July..anybody else had this?

 

[alexhardaker]

yeah it seems if you have already done the trial with 1 month free you still get the 3 months they have marketed so I would suggest those who do it make sure you do the trial and subscribe first before contacting them

Why would they need to do it before contacting them? Contact them first to get 4 months free, then select 3 months free on the notification to get what I got

 

[alexhardaker]

How did you get it to extend off the 4 months free? I get the prompt to add 3 months free now but the payment card that comes up doesn’t seem to factor in my existing 4 months free and says it would start billing on April 15? Did your payment card also say that?

I think so, but the email I got afterwards said July & so did the subscription page

 

[alexhardaker]

Ok we we know we had a free trial for 1 month at the start and managed to get it to 3 months due to getting a series 6 but today I opened up the fitness+ app today and it gave me the option to add 3 months free so I thought wtf..so it appears apple has given a even more months free as it says from 14th July..anybody else had this?

Did you not read my post? 😂

 

[The Game 161]

Why would they need to do it before contacting them? Contact them first to get 4 months free, then select 3 months free on the notification to get what I got

Because I know some who didn’t activate it got it expiring after 3 months not 4. My friend who signed up hasn’t had the extra 3 months free on top unless it’s a an error

 

[alexhardaker]

Because I know some who didn’t activate it got it expiring after 3 months not 4. My friend who signed up hasn’t had the extra 3 months free on top unless it’s a an error

You have to contact them to get 4 months free. The standard for AW S6 owners is 3 months. Other AWs get 1 month.

 

[tennisproha]

I think you might be able to push it if you miss the 3 month window, but it'll be a bigger hassle I think, since it seems the terms outline it as that: https://www.apple.com/promo/pdf/EN_US_Fitness_Plus_Promo_TandCs.pdf

"Redeem your 3 months free in the Fitness app as soon as Apple Fitness+ launches.

Offer must be claimed in the Fitness app within 3 months after first setting up your eligible device."

That says any Apple Watch Series 3 or later is eligible. So a Series 5 activated after September 2020 would also see it?